Our Senior Management Team
Heang Tuck, our Boss Orange, was officially appointed CEO in April, 2014.
Since he joined U Mobile as COO in 2013, his leadership and strategic vision has helped steer U Mobile’s revenue growth and market growth to outperform the industry average.
He holds an MBA from Imperial College, London and a Bachelor of Engineering (First Class Honours) in Mechanical Engineering from the University of Manchester.
He has more than two decades of experience in finance, business and corporate development.
Prior to joining U Mobile, Heang Tuck was CFO of WBL Corporation Limited, a multinational conglomerate listed on the Stock Exchange of Singapore.
He was also CFO of KS Energy Limited in Singapore and of telco PT Indosat in Indonesia. Before that, he held senior positions in various companies in the 10 years he was attached to Keppel Corporation of Singapore.
Heang Tuck has an engineer’s mind with a knack for numbers but always charts the course for his team in practical and holistic ways. Outside the boardroom, he seeks bold fashion and great food.
As our colourful and dynamic CMO, Jasmine’s strength lies in humanising technology by making its adoption simple, fun and engaging.
Her high-touch is evident in U Mobile’s product development, product marketing and management, brand and marketing communications, customer experience management and everything in between.
Jasmine was recently named “Asia’s Most Influential CMO” by CMO Asia at the 24th World Brand Congress in recognition of exemplary customer engagement strategies, influence and data-driven marketing, harnessing the power of contextual intelligence, demonstrating integrity, teamwork, diversity awareness and good conflict-resolution skills.
She has 20 years’ worth of hardcore experience after graduating with a B.A. (Hons.) in Communications Studies from Universiti Kebangsaan Malaysia (UKM).
Previous tours of duty includes a stint at AirAsia Berhad as the Commercial Director for all top-line matters. She was co-founder and CEO of the successful start-up MNC Wireless Berhad, taking it to an IPO listing and numerous telco awards and recognition. Prior to that, she powered branding initiatives at DiGi Telecommunications Berhad and Sony (M) Sdn Bhd.
Jasmine lives life in hyper-speed – travelling to exotic places and cooking for her family & friends. She is a hardcore online shopper and Instagram addict.
Our CS is responsible for establishing our company's Information System vision and leads all aspects of the company's IT Strategy and Planning, Billing Management, Business Support & Customer Management, as well as entire IT Operations.
He graduated with BSc. in Computer Science from the University of Manitoba, Canada, and MBA in IT Management from the Multimedia University, Cyberjaya, Malaysia.
CS has close to three decades of experience in IT, including 15 years as management of another major telco in Malaysia.
Prior to joining U Mobile, CS was MD of Delphica CS Sdn Bhd, specialising in Billing-CRM strategies and operation solutions. He was also GM, Head of IT Architecture and Strategic Projects, as well as Head of Billing and Revenue Assurance at Maxis Communications Bhd.
Earlier career highlights include project management, development, implementation and support of various projects at Ernst & Young, Software Alliance Sdn Bhd, Kwong Yik Bank (now RHB) and NIE Systems Sdn Bhd.
CS enjoys his life fast & furious: he counts sports cars and sport-fishing as his passion, with delicious seafood as just reward.
Hoon San was appointed as Chief Corporate Officer in February 2017 as part of the company’s leadership development plan. Prior to that he served as U Mobile’s CFO from October 2013 to January 2017.
Hoon San is a Chartered Accountant from the Institute of Chartered Accountants in England Wales (ICAEW) and holds a Bachelor in Acturial Science from the London School of Economics and Political Science.
Before joining U Mobile, Hoon San was the Vice President – Planning, Finance and Tax in another Malaysian telco, and held the CFO role in PT Axis Indonesia for 6 years. He has over 20 years of experience in various roles including financial accounting and operations, business analysis and strategic planning and revenue assurance.
In and out of the office, the well-travelled Penangite has such a paternal influence that many have come to rely on him for advice and mentoring. This, along with his extensive experience, makes him the perfect candidate to lead the Corporate Office division.
Chiat Chiat joined U Mobile in March 2017 as our Chief Financial Officer. As the newest member of the senior management team, she brings a fresh new perspective to the business.
She is an accountancy graduate from the National University of Singapore and prior to joining U Mobile, she was most recently with StarHub Group. In her 18 years in StarHub Group, she held various roles overseeing areas such as operational financial controls and advocacy of financial disciplines.
Her role may be high pressured, but Chiat Chiat maintains her cool by doing the things she love, like whipping up a storm in the kitchen, indulging in retail therapy, singing her heart out at concerts and pampering herself at the spa. Funnily enough, Korean movies – despite their drama - keeps her sane!
The ocean of calm, Alex, is our CSO responsible for leading the company's strategic partnerships, implementing our go-to-market plans and business expansion efforts for consumer sales in the prepaid and postpaid divisions as well as handling channel distribution, trade marketing, and channel support operations.
Alex holds a Master of Business Administration Degree in Marketing from Charles Sturt University of Australia.
Alex has more than 25 years of working experience in domestic and international trade, sales and management positions having worked with companies in various industries including Fuji Xerox, Citibank, Standard Chartered Bank and DiGi Telecommunication Sdn Bhd.
Prior to joining U Mobile, Alex was the General Manager for Channel & Distribution at PT Axis Indonesia and prior to that the Chief Commercial Officer at PT Mobile-8 (FREN) Indonesia.
In his high-pressure role, Alex remains the pragmatic voice of reason and commands the utmost respect of his dynamic team. On days off, he enjoys golf, reading and travel.
TJ is our energetic CTO and primarily responsible in driving technology, engineering and operations of our network and infrastructure. He is here to ensure U Mobile’s quality service delivery and operational efficiency.
TJ graduated from University of Auckland, New Zealand with Bachelor of Electrical and Electronic Engineering (Hons. 1st class), majoring in Telecommunication.
He joined U Mobile in 2009 after more than two decades of telecom experience with 14 years in key engineering management positions at several major regional mobile operators.
Prior to joining us, TJ was Senior Vice President and Head of Network Engineering and Operations at Digitel Mobile. He also played a major role in driving Globe Telecom to being the No.1 mobile operator in the Philippines; and helped Sun Cellular to become the leader in postpaid and award winner of the Most Promising Telecom Service Provider in the Asia-Pacific region.
Away from the demands of his position, TJ enjoys playing golf, squash and badminton, in addition to being a keen fan of rugby, football and cricket. Any time left over is given to books and travel.