Multi Conference Call

  1. Is there a separate section on my itemized bill for Conference Calls?

    No. Conference calls are considered normal voice calls and are captured under ‘Domestic Voice Calls’ in your itemized bill.

  2. Will a Conference Call icon be displayed on my mobile phone screen when the service is activated?

    When a Conference Call is active, you will be able to see all the numbers of parties invited and the initial receiver. However, the icon indicated is very much based on the mobile phone model you are using.

  3. Will any alert notification be displayed on my mobile phone?

    Once the 'link' or 'join' button is clicked, it is indicated on 'A' party’s screen that a conference is in place. As for 'B' and 'C' party, they will not see any notification.

  4. Is it possible to make a Conference Call using Video Call

    No. Conference Calls are only possible through voice.

  5. If I initiate a Conference Call, can my receiver put me on hold and call another party?

    Yes. Your receiver can put you on hold and invite other parties to join the Conference Call.

  6. Will I be able to receive incoming calls while on a Conference Call?

    Yes, you will hear a ‘beep when there is an incoming call.

  7. Can one party (who is not the initiator of the Conference Call) be a conference member of two or more different groups?

    No. A caller can only participate in one Conference Call at a time.

  8. Can A call B, followed by B calling C and so on until there are five persons in the Conference Call?

    'A' can call 'B' followed by 'B' calling 'C'. However, 'C' is not able to initiate another call to 'D'.

  9. Will I be able to put the caller on hold to make an outgoing call?

    Yes, you can put the conference member on hold to make an outgoing call. This is just like the normal call holding function.

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