Prepaid BlackBerry® Internet Service – VAS Service Only

BlackBerry® Internet Service allows you to use the following service on your BlackBerry® device

• Internet Browsing
• Email Services (Yahoo, Gmail, Hotmail )
• Instant Messaging (Live Messenger, Yahoo Messenger, Google Talk, ICQ)
• Social Networking (Facebook, Twitter)
• BlackBerry® Messenger (BBM™)
• BlackBerry® Application World

* Internet tethering & Streaming services (e.g. Youtube) is not included in this plan. Data usage will be charged at 5 sen/ MB.

The following plans are available :

• Daily – Valid for 1 Day @RM0.88
• Weekly – Valid for 7 Days @RM5.50
• Monthly – Valid for 1 Month @RM19.00

There are 2 ways to activate BlackBerry Service

1.   UMB (*118#)
       E.g. Dial *118# , select Mobile Services > BlackBerry (BIS)
       Then select the BlackBerry service according to the plan you wish to subscribe.

2.   SMS (short code: 28118)
       E.g. Send to 28118

• BB Daily plan, Send to 28118
• BB Week plan, Send to 28118
• BB Month plan, Send to 28118

Unlimited BlackBerry® Internet Service means all service (please refer to Q1 for the service detail).

You will be prompted a message Ie : "Depending on your data plan you might incur additional charges. Do you wish to continue?" on your phone, by clicking "OK" you will be charged 5sen/ MB.

For internet tethering you will be notified with the following on your desktop manager

Yes, please refer to FUP page.

No, you need to have a BlackBerry® device to subscribe to this service.

Yes, you will be able to use all BlackBerry® Internet Service while roaming in Celcom 2G. Video streaming and internet tethering will be available nationwide from 18th March 2011 onwards, it will be charged at 5sen/ MB.

Data usage for BlackBerry® Internet Service is included in your Blackberry® Service plan.

Yes, currently we enabled roaming in Singapore. For latest update pls refers to Prepaid Roaming section in u.com.my

No, you need to have a minimum credit of more than 6 sen and valid BlackBerry® Internet Service.

For BlackBerry® Internet Service Monthly it will be automatically renewed monthly.

For BlackBerry® Internet Service Daily & Weekly it will not be renewed. You will need to sign up again by dialing *118# after your BlackBerry® Internet Service plans has expired.

Yes, you will receive an SMS notification when your BlackBerry® Internet Service plan is about to expire.
For daily plan, SMS notification will be send 6 hours before expiry.
For weekly and monthly plan, SMS notification will be sent 1 day before expiry.

Yes, you can deactivate the service by dialing *118# and selecting “BlackBerry (BIS)” and selecting “Unsubscribe”. The system will terminate your service at 11:45pm.

The device support both Operating System 5.0 & Operating System 6.0.

You can set up your email via your phone by going to "Set Up" Menu, select Email Setting and just follow the instruction.

Yes, you may purchase any U Broadband Plan by dialing *118# and select ‘U Broadband’.

Yes, we will automatically renew your package.

We will automatically renew your current plan, which is the BlackBerry Daily plan.

Yes, we will automatically renew your BlackBerry package.

If you do not wish to continue the BlackBerry service, you can dial *118# and select “BlackBerry (BIS)” and select “Unsubscribe”.

Yes, you’re allowed to un-subscribe it any time before the service package expired. Once successful, the service will not be available on expiry date at 23:45.

You need to stop the BlackBerry service any time before 23:00.

Yes, BlackBerry® Unlimited Data promotion is still available to subscriber whom subscribe to BlackBerry® Day / Week / Month service plan.