Free SIM Pack

  1. How does purchasing this Top Up + SIM Pack online differ from purchase at your other sales channel?
  2. The difference is when you purchase the Top Up online, you will get FREE Sim Pack.

  3. How long will this promotion be available?
  4. This promotion is valid until 31 December 2011.

  5. How fast can I get the SIM pack and top up voucher after I purchased online?
  6. You will receive them within 5 working days.

  7. How will the top up voucher & SIM pack be delivered to me?
  8. They will be delivered to you via courier.

  9. During the order, can I specify when I want the top up voucher & SIM pack be delivered to me?
  10. Sorry, that functionality is not available now.

  11. Can I use the SIM pack immediately after I received it?
  12. Yes, you can use the SIM pack immediately after you received it.

  13. I’m using U Mobile prepaid, can I purchase the top up voucher online, use the top up voucher, but give the SIM pack to my friend?
  14. Yes, you can give the Sim Pack to your friend.

  15. I don’t know who do I want to give the SIM pack to, can I not register online first?
  16. No, you need to register before we can give you the Sim Pack.

  17. How many Sim Packs can I register?
  18. According to SKMM (Suruhanjaya Komunikasi & Multi Media) regulation, each individual can register up to maximum 10 prepaid lines.

  19. How many Top Up can I buy?
  20. There is no limit to the number of Top Up that you can purchase.

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