Stay connected on your travels

Keep in touch with family and friends no matter where you go on your U Mobile prepaid or postpaid plan!



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Note:
  • Final billable rate subject to fluctuations in exchange rates.

How to activate international roaming:

New customers

(tenure of less than 6 months)
  • Activate auto debit for bill payments, then call us at 1318

  • Port-in customers can also walk-in with your past 2 months’ bill (1 month with international roaming usage)

Locate a store

Existing customers

(tenure above 6 months)

Call us at 1318

  • If you do not meet the above criteria, a RM200 deposit will be required.
  • IDD will be auto-enabled upon activating international roaming.
  • For Prepaid customers, roaming services (IDD & IR) are pre-activated.

How to select our preferred roaming operators

Roam-Onz™ is automatically activated for all eligible customers. Just make sure you meet the following requirements.

Operating system:
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  1. Go to Settings > Wireless and Networks > More settings

  2. Select Mobile Networks

  3. Under Network Operators, select Search Networks

  4. Select our preferred roaming operators

  1. Go to Settings > Carrier

  2. UNCHECK the Automatic option – a list of available operators will be shown

  3. Select our preferred roaming operators

  1. Go to Settings > Mobile Network

  2. Under Network Selection, select Manual

  3. Select our preferred roaming operators

  1. Go to Settings > Network Connections

  2. Select Mobile Networks

  3. Under Network Selection, select Manual

  4. Select our preferred roaming operators

  1. Go to Options > Network and Connections

  2. Select Mobile Networks

  3. Under Network Selection, select Manual

  4. Select our preferred roaming operators

U Data Roam

Unlimited data roaming at RM10 or RM36/day.

Learn more

free data for roaming in 12 countries.

Learn more