{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":10,"day":30},"instant":{"seconds":1761753600,"nanos":0},"nowDate":"Oct 30, 2025, 12:00:00 AM","nowTime":"2025-10-30","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套,谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":10,"day":30},"instant":{"seconds":1761753600,"nanos":0},"nowDate":"Oct 30, 2025, 12:00:00 AM","nowTime":"2025-10-30","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/business/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/business/search-results.html" }

常见问题

{ "searchResultPagePath": "/content/u-mobile/ch/business/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/ch/business/support/faqs/jcr:content/iparsys-1/layout_container/layout_container_cop/search_textbox_copy_.suggestions" }

搜索

{ "dropdownFaqProperties": [ { "title": "综合", "value": "general", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/general.html", "isGroupLabel": true, "childList": [ { "title": "移动号码携带 (MNP)", "value": "mobile-number-portability-mnp", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/general/mobile-number-portability-mnp.html" }, { "title": "后付移动号码携带", "value": "postpaid-mobile-number-portability", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/general/postpaid-mobile-number-portability.html" }, { "title": "转换付费配套", "value": "change-rate-plan", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/general/change-rate-plan.html" } ] }, { "title": "后付", "value": "postpaid", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "无限量 Biz 后付配套与手机配套组合", "value": "device-bundle-with-unlimited-hero-postpaid-plan", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/device-bundle-with-unlimited-hero-postpaid-plan.html" }, { "title": "U Premium 和 U Platinum 后付配套", "value": "u-platinum-and-u-premium-enterprise-team", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium-enterprise-team.html" }, { "title": "后付配套服务税", "value": "postpaid-service-tax", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/postpaid-service-tax.html" }, { "title": "GX50 Biz 后付配套", "value": "giler-gx50", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/giler-gx50.html" }, { "title": "无限量 GX68 Biz 后付配套", "value": "giler-unlimited-gx68", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68.html" }, { "title": "签购一条电话线,2部手机只需99仙优惠活动", "value": "add-a-line-2-phones-for-99sen", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen.html" }, { "title": "无限量 Biz 后付配套与手机配套组合", "value": "device-bundle-with-unlimited-biz-postpaid-plan", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/device-bundle-with-unlimited-biz-postpaid-plan.html" }, { "title": "U Biz Borneo", "value": "u-biz-borneo", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/u-biz-borneo.html" }, { "title": "Giler Unlimited GX55 Biz 后付配套", "value": "giler-unlimited-gx55-biz", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/giler-unlimited-gx55-biz.html" }, { "title": "Unlimited GX68 Biz", "value": "unlimited-gx68-biz", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/unlimited-gx68-biz.html" }, { "title": "U BIZ 38, 68 & 98 ", "value": "u-biz-38-68-98", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/u-biz-38-68-98.html" }, { "title": "U Biz Share 128", "value": "u-biz-share-128", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/u-biz-share-128.html" } ] }, { "title": "U WatchShare ", "value": "u-watchshare", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare.html", "isGroupLabel": true, "childList": [ { "title": "什么是U WatchShare?", "value": "what-is-u-watchshare", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/what-is-u-watchshare.html" }, { "title": "谁可以签购 U WatchShare?", "value": "who-can-sign-up-for-u-watchshare", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/who-can-sign-up-for-u-watchshare.html" }, { "title": "可支持哪些设备?", "value": "what-devices-are-supported", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/what-devices-are-supported.html" }, { "title": "月费是多少?", "value": "what-is-the-monthly-subscription-fee", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/what-is-the-monthly-subscription-fee.html" }, { "title": "数据用量如何计算?", "value": "how-does-data-usage-work", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/how-does-data-usage-work.html" }, { "title": "是否需要签订合约?", "value": "will-i-be-tied-to-a-contract", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/will-i-be-tied-to-a-contract.html" }, { "title": "出国漫游时,我能使用 U WatchShare吗?", "value": "can-i-use-u-watchshare-while-roaming-overseas", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/can-i-use-u-watchshare-while-roaming-overseas.html" }, { "title": "如果我更换手机号码、手机或智能手表,会有什么影响?", "value": "what-happens-if-i-change-my-mobile-number-phone-or-watch", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/what-happens-if-i-change-my-mobile-number-phone-or-watch.html" }, { "title": "如果我终止或暂停主手机线,会有什么影响?", "value": "what-if-i-terminate-or-suspend-my-main-mobile-line", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/what-if-i-terminate-or-suspend-my-main-mobile-line.html" }, { "title": "我的手机支持双SIM卡(实体SIM或 eSIM)。我要如何将智能手表配对至正确的号码?", "value": "my-phone-supports-dual-sim-physical-or-esim-how-do-i-pair-my-smartwatch-with-the-correct-number", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/my-phone-supports-dual-sim-physical-or-esim-how-do-i-pair-my-smartwatch-with-the-correct-number.html" }, { "title": "我可以取消订阅、暂停或之后重新订阅吗?", "value": "can-i-unsubscribe-suspend-or-re-subscribe-later", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/can-i-unsubscribe-suspend-or-re-subscribe-later.html" }, { "title": "我可以分期购买智能手表并同时订阅 U WatchShare 吗?", "value": "can-i-buy-a-smartwatch-with-instalments-together-with-u-watchshare", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/can-i-buy-a-smartwatch-with-instalments-together-with-u-watchshare.html" }, { "title": "什么是 U WatchShare 活动?", "value": "what-is-the-u-watchshare-campaign", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/what-is-the-u-watchshare-campaign.html" }, { "title": "我要如何确认我的 U WatchShare月费豁免已生效?", "value": "how-can-i-confirm-that-my-u-watchshare-fee-waiver-has-been-applied", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/how-can-i-confirm-that-my-u-watchshare-fee-waiver-has-been-applied.html" }, { "title": "哪些U后付配套符合 U WatchShare活动资格?", "value": "which-u-postpaid-plans-are-eligible-for-the-u-watchshare-campaign", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare/which-u-postpaid-plans-are-eligible-for-the-u-watchshare-campaign.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen.html", "breadCrumbs": [ { "title": "服务中心", "url": "/content/u-mobile/ch/business/support.html" }, { "title": "常见问题", "url": "/content/u-mobile/ch/business/support/faqs.html" }, { "title": "手机配套", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans.html" }, { "title": "后付", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid.html" } ] }

找不到您想要的帮助?

想获得进一步的协助,请通过以下方式联系我们:

email us

电邮我们

我们会尽快回复您

find a store

找到我们

寻找您邻近的商务合作伙伴​

contact key account manager

与客户经理联系

寻求紧急支援

{ "siteTheme": "theme-business" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容,从而为您带来我们网站上的最佳体验。单击“接受”,即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。