{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":4,"day":24},"instant":{"seconds":1776960000,"nanos":0},"nowDate":"Apr 24, 2026, 12:00:00 AM","nowTime":"2026-04-24","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套，谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":4,"day":24},"instant":{"seconds":1776960000,"nanos":0},"nowDate":"Apr 24, 2026, 12:00:00 AM","nowTime":"2026-04-24","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/business/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/business/search-results.html" }
u-mobile
企业移动
企业宽频
企业解决方案
中小型企业
ULTRA5G Reserve
支援
联系我们

建议搜索

热门搜索

U Mobile 推荐

多线配套
多线配套

探索3线ULTRA Business配套，畅享5G高速连接及免费旗舰手机，让业务随时连接。
ULTRA Business Reserve
ULTRA Business Reserve

选择适合您企业的 Business 后付配套。畅享高流量、优先连接、国际漫游与全天候网络防护。
ULTRA Business WiFi
ULTRA Business WiFi

立即获取企业级 5G 宽频，畅享光纤般速度、WebGuard 安全防护与无限商务应用，体验无缝连接
ULTRA5G Reserve
ULTRA5G Reserve

让您的业务时刻保持互联，尽在 ULTRA5G Reserve、尊享漫游与智能安全防护。尊享优先网络、全球覆盖漫游及内置式安全防护。了解更多。
Business Fibre
Business Fibre

探索覆盖全国的 Business Fibre配套，畅享高达10Gbps的超高速网络。立即为您的企业选择合适的配套。

企业移动
企业宽频
企业解决方案
中小型企业
ULTRA5G Reserve
支援

常见问题

{ "searchResultPagePath": "/content/u-mobile/ch/business/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/ch/business/support/faqs/jcr:content/iparsys-1/layout_container/layout_container_cop/search_textbox_copy_.suggestions" }

搜索
{ "dropdownFaqProperties": [ { "title": "手机", "value": "devices", "url": "/content/u-mobile/ch/business/support/faqs/devices.html", "isGroupLabel": true, "childList": [ { "title": "iPhone", "value": "iphone", "url": "/content/u-mobile/ch/business/support/faqs/devices/iphone.html" }, { "title": "Android", "value": "android", "url": "/content/u-mobile/ch/business/support/faqs/devices/android.html" } ] }, { "title": "手机配套", "value": "mobile-plans", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "综合", "value": "general", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/general.html" }, { "title": "后付", "value": "postpaid", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/postpaid.html" }, { "title": "U WatchShare ", "value": "u-watchshare", "url": "/content/u-mobile/ch/business/support/faqs/mobile-plans/u-watchshare.html" } ] }, { "title": "无线宽频", "value": "internet-broadband", "url": "/content/u-mobile/ch/business/support/faqs/internet-broadband.html", "isGroupLabel": true, "childList": [ { "title": "Ultra Unlimited Biz 无线宽频", "value": "wireless-broadband", "url": "/content/u-mobile/ch/business/support/faqs/internet-broadband/wireless-broadband.html" } ] }, { "title": "电子服务", "value": "digital-services", "url": "/content/u-mobile/ch/business/support/faqs/digital-services.html", "isGroupLabel": true, "childList": [ { "title": "漫游", "value": "roaming", "url": "/content/u-mobile/ch/business/support/faqs/digital-services/roaming.html" }, { "title": "生活", "value": "lifestyle", "url": "/content/u-mobile/ch/business/support/faqs/digital-services/lifestyle.html" }, { "title": "数码自助服务", "value": "digital-self-services", "url": "/content/u-mobile/ch/business/support/faqs/digital-services/digital-self-services.html" } ] }, { "title": "活动", "value": "happenings", "url": "/content/u-mobile/ch/business/support/faqs/happenings.html", "isGroupLabel": true, "childList": [ { "title": "营销活动", "value": "campaign", "url": "/content/u-mobile/ch/business/support/faqs/happenings/campaign.html" } ] }, { "title": "增值服务 ", "value": "value-added-services", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services.html", "isGroupLabel": true, "childList": [ { "title": "呼叫转移", "value": "call-forwarding", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/call-forwarding.html" }, { "title": "呼叫等待及保持", "value": "call-waiting-and-hold", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/call-waiting-and-hold.html" }, { "title": "呼叫号码显示 （CLIP/来电显示）", "value": "clip-calling-line-identify-presentation-clip-caller-id", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/clip-calling-line-identify-presentation-clip-caller-id.html" }, { "title": "未接来电通知 (MCN) ", "value": "missed-call-notification-mcn", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/missed-call-notification-mcn.html" }, { "title": "彩信（MMS）", "value": "mms", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/mms.html" }, { "title": "多方通话电话会议", "value": "multi-conference-call", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/multi-conference-call.html" }, { "title": "视频通话", "value": "video-call", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/video-call.html" }, { "title": "视频留言", "value": "video-mail", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/video-mail.html" }, { "title": "语音信息服务", "value": "voicemail-service", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/voicemail-service.html" }, { "title": "CLIR", "value": "clir", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/clir.html" }, { "title": "MyUMobile 应用程序", "value": "myumobile-app", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/myumobile-app.html" }, { "title": " 内容提供商访问权", "value": "content-provider-access", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/content-provider-access.html" }, { "title": "iTTV E-Learning", "value": "ittv-e-learning", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services/ittv-e-learning.html" } ] }, { "title": "其他", "value": "others", "url": "/content/u-mobile/ch/business/support/faqs/others.html", "isGroupLabel": true, "childList": [ { "title": "3G网络终端", "value": "3g-sunset", "url": "/content/u-mobile/ch/business/support/faqs/others/3g-sunset.html" }, { "title": "New Self Care Portal", "value": "new-self-care-portal", "url": "/content/u-mobile/ch/business/support/faqs/others/new-self-care-portal.html" } ] }, { "title": "企业", "value": "enterprise", "url": "/content/u-mobile/ch/business/support/faqs/enterprise.html", "isGroupLabel": true, "childList": [] }, { "title": "服务税", "value": "service-tax", "url": "/content/u-mobile/ch/business/support/faqs/service-tax.html", "isGroupLabel": true, "childList": [ { "title": "了解您的后付账单", "value": "understand-your-bill", "url": "/content/u-mobile/ch/business/support/faqs/service-tax/understand-your-bill.html" } ] }, { "title": "无线宽频", "value": "broadband", "url": "/content/u-mobile/ch/business/support/faqs/broadband.html", "isGroupLabel": true, "childList": [ { "title": "U Biz Fibre", "value": "u-biz-fibre", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre.html" }, { "title": "U Biz 5G", "value": "u-biz-5g", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g.html" }, { "title": "U Biz 5G 推介促销", "value": "u-biz-5g-launch-promo", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo.html" }, { "title": "U Biz 5G与免费Wi-Fi 6 5G路由器", "value": "u-biz-5g-router", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router.html" }, { "title": "Fixed IP Add-on", "value": "u-biz-5g-fixed-ip-add-on", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on.html" }, { "title": "Wireless Broadband​", "value": "wireless-broadband", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband.html" }, { "title": "Fixed Broadband​", "value": "fixed-broadband", "url": "/content/u-mobile/ch/business/support/faqs/broadband/fixed-broadband.html" } ] }, { "title": "U Business 商店", "value": "u-business-store", "url": "/content/u-mobile/ch/business/support/faqs/u-business-store.html", "isGroupLabel": true, "childList": [ { "title": "常见疑问", "value": "general-enquiries", "url": "/content/u-mobile/ch/business/support/faqs/u-business-store/general-enquiries.html" }, { "title": "购买手机与配套", "value": "purchase-of-plan-and-device", "url": "/content/u-mobile/ch/business/support/faqs/u-business-store/purchase-of-plan-and-device.html" }, { "title": "激活电话线", "value": "line-activation", "url": "/content/u-mobile/ch/business/support/faqs/u-business-store/line-activation.html" }, { "title": "出货与运送", "value": "shipping-delivery", "url": "/content/u-mobile/ch/business/support/faqs/u-business-store/shipping-delivery.html" }, { "title": "退货与退款", "value": "returns-and-refunds", "url": "/content/u-mobile/ch/business/support/faqs/u-business-store/returns-and-refunds.html" }, { "title": "分期付款", "value": "easy-payment-plan", "url": "/content/u-mobile/ch/business/support/faqs/u-business-store/easy-payment-plan.html" } ] }, { "title": "Enterprise Solutions", "value": "enterprise-solutions", "url": "/content/u-mobile/ch/business/support/faqs/enterprise-solutions.html", "isGroupLabel": true, "childList": [ { "title": "U Biz Managed WiFi", "value": "u-biz-managed-wifi", "url": "/content/u-mobile/ch/business/support/faqs/enterprise-solutions/u-biz-managed-wifi.html" }, { "title": "U Biz DIA", "value": "dia", "url": "/content/u-mobile/ch/business/support/faqs/enterprise-solutions/dia.html" }, { "title": "U Biz Private Network", "value": "private-network", "url": "/content/u-mobile/ch/business/support/faqs/enterprise-solutions/private-network.html" }, { "title": "U Biz Point-to-Point", "value": "p2p", "url": "/content/u-mobile/ch/business/support/faqs/enterprise-solutions/p2p.html" }, { "title": "U Biz SD Wan", "value": "sd-wan", "url": "/content/u-mobile/ch/business/support/faqs/enterprise-solutions/sd-wan.html" }, { "title": "ULTRA IoT", "value": "ultra-iot", "url": "/content/u-mobile/ch/business/support/faqs/enterprise-solutions/ultra-iot.html" } ] }, { "title": "促销", "value": "promotions", "url": "/content/u-mobile/ch/business/support/faqs/promotions.html", "isGroupLabel": true, "childList": [ { "title": "营销活动", "value": "campaign", "url": "/content/u-mobile/ch/business/support/faqs/promotions/campaign.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/business/support/faqs/value-added-services/missed-call-notification-mcn.html", "breadCrumbs": [ { "title": "支援", "url": "/content/u-mobile/ch/business/support.html" }, { "title": "常见问题", "url": "/content/u-mobile/ch/business/support/faqs.html" }, { "title": "增值服务 ", "url": "/content/u-mobile/ch/business/support/faqs/value-added-services.html" } ] }

找不到您想要的帮助？

想获得进一步的协助，请通过以下方式联系我们：

email us

电邮我们

我们会尽快回复您

了解更多
find a store

找到我们

寻找您邻近的商务合作伙伴​

寻找商店
contact key account manager

与客户经理联系

寻求紧急支援

{ "siteTheme": "theme-business" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容，从而为您带来我们网站上的最佳体验。单击“接受”，即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。

接受