{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":3,"day":29},"instant":{"seconds":1711641600,"nanos":0},"nowDate":"Mar 29, 2024, 12:00:00 AM","nowTime":"2024-03-29","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套,谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":3,"day":29},"instant":{"seconds":1711641600,"nanos":0},"nowDate":"Mar 29, 2024, 12:00:00 AM","nowTime":"2024-03-29","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/business/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/business/search-results.html" }

21 November 2017

 

Data Security Is Important To Us

U Mobile takes data security seriously. With cyber intrusions becoming more common affecting large organisations globally, the industry has been working hard to continuously ensure that our customers’ information is protected from unauthorized access. We would like to assure our customers that we are constantly improving the security of our systems.

 

Recently, there was news that telco customers’ data from 2014 was made available for sale. From the information gathered, it would appear that the mobile industry had a system breach in 2014. MCMC and the police are investigating this incident and the industry is providing its fullest cooperation and support to this matter.

 

There have also been fears that leaked data could be used for SIM cloning. We wish to reassure the public whatever information that we have come across so far in relation to the reported incident is insufficient for any parties to clone a SIM card.

 

We ask that our customers remain patient while MCMC and the authorities investigate this matter. On a general basis, we urge all our customers to exercise precaution when receiving information from unfamiliar sources and do be on guard against scam emails and phone calls.

 

Please be reassured that the industry is managing customer data with the utmost care.

 

Customers can reach out to our respective Customer Care for any further queries.

 

{ "siteTheme": "theme-business" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容,从而为您带来我们网站上的最佳体验。单击“接受”,即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。