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常见问题

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搜索

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"/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/who-can-sign-up-for-hero-plus-member-lines.html" }, { "title": "每个主线可以注册多少个附属线​?", "value": "how-many-member-lines-can-each-principal-sign-up-for", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/how-many-member-lines-can-each-principal-sign-up-for.html" }, { "title": "我可以改变我现有的附属线(Share 10或Share 50)到另一个附属线(例如Share 20)吗?", "value": "can-i-change-my-existing-member-line-eg-share-10-or-share-50", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/can-i-change-my-existing-member-line-eg-share-10-or-share-50.html" }, { "title": "Share 20附属线的首笔月费将如何被征收?", "value": "how-will-the-first-monthly-bill-for-hero-plus-member-lines-be-charged", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/how-will-the-first-monthly-bill-for-hero-plus-member-lines-be-charged.html" }, { "title": "预付费用(Upfront Payment)和预付接入费(advance access fee)的区别是什么?", "value": "what-is-the-difference-between-an-upfront-payment-and-an-advance", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/what-is-the-difference-between-an-upfront-payment-and-an-advance.html" }, { "title": "我的付费配套中组合的语音和短信配套服务是否会根据激活日期按比例分配?", "value": "will-my-rate-plan-s-bundled-voice-and-sms-services-be-prorated-b", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/will-my-rate-plan-s-bundled-voice-and-sms-services-be-prorated-b.html" }, { "title": "我的后付配套会先使用哪个组合配套的语音通话?", "value": "which-bundled-voice-calls-in-my-postpaid-plan-will-be-utilised-for", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/which-bundled-voice-calls-in-my-postpaid-plan-will-be-utilised-for.html" }, { "title": "我如何知道我已超过上网限额?", "value": "how-would-i-know-if-i-have-exceeded-my-internet-quota-", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/how-would-i-know-if-i-have-exceeded-my-internet-quota-.html" }, { "title": "如果我从任何后付配套升级或降级到不同的U Mobile 付费配套,我是否需要再次支付预付费用(upfront payment fee), 预付接入费用(advance access fee)和印花税?", "value": "if-i-upgrade-or-downgrade-from-any-postpaid-rate-plan-to-a-different-rate-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/if-i-upgrade-or-downgrade-from-any-postpaid-rate-plan-to-a-different-rate-plan.html" }, { "title": "可以在新的 Unlimited Postpaid plan 中2增加可以被主线和成员线共享的增值配套(add-on packages)吗?", "value": "can-add-on-packages-be-shared-between-principal-and-member-lines", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/can-add-on-packages-be-shared-between-principal-and-member-lines.html" }, { "title": "我漫游时可否使用我每月配套上搭配的分钟数及上网时间?", "value": "can-i-use-my-monthly-bundled-minutes-and-internet-when-i-roam-", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/can-i-use-my-monthly-bundled-minutes-and-internet-when-i-roam-.html" }, { "title": "我的后付电话线的语音和视频通话的收费模式是什么?", "value": "what-is-the-charging-block-for-voice-and-video-calls-for-my-post", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/what-is-the-charging-block-for-voice-and-video-calls-for-my-post.html" }, { "title": "Share 20的第一个月账单将如何收费?", "value": "how-will-the-first-monthly-bill-for-the-share-20-line-be-charged", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus/how-will-the-first-monthly-bill-for-the-share-20-line-be-charged.html" } ] }, { "title": "HERO Postpaid 后付配套", "value": "hero-postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid.html", "isGroupLabel": true, "childList": [ { "title": "谁可以签购 HERO后付配套?", "value": "who-can-sign-up-for-hero-postpaid-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid/who-can-sign-up-for-hero-postpaid-plans.html" }, { "title": "预付费用是什么?", "value": "what-is-an-upfront-payment", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid/what-is-an-upfront-payment.html" }, { "title": "预付费用(Upfront Payment)和预付接入费(advance access fee)的区别是什么?", "value": "what-is-the-difference-between-an-upfront-payment-and-an-advance", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid/what-is-the-difference-between-an-upfront-payment-and-an-advance.html" }, { "title": "如果我从任何后付配套更换到不同的U Mobile 付费配套,我是否需要再次支付预付费用(upfront payment fee), 预付接入费用(advance access fee)和印花税?", "value": "if-i-change-my-u-mobile-postpaid-rate-plan-to-a-different-u-mobi", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid/if-i-change-my-u-mobile-postpaid-rate-plan-to-a-different-u-mobi.html" }, { "title": "我的付费配套中配套组合的的语音和短信服务是否会根据激活日期按比例分配?", "value": "will-my-rate-plan-s-bundled-voice-and-sms-services-be-prorated-b", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid/will-my-rate-plan-s-bundled-voice-and-sms-services-be-prorated-b.html" }, { "title": "我如何知道我已超过上网限额?", "value": "how-would-i-know-if-i-have-exceeded-my-internet-quota-", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid/how-would-i-know-if-i-have-exceeded-my-internet-quota-.html" }, { "title": "如果我目前何一个共享线使用着P70配套,若果我升级到P79,我的共享线会发生什么事?", "value": "if-i-am-currently-on-a-p70-plan-with-a-share-line-what-will-happen", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid/if-i-am-currently-on-a-p70-plan-with-a-share-line-what-will-happen.html" }, { "title": "当我漫游时,我可否使用我每月配套组合的分钟数和数据?", "value": "can-i-use-my-monthly-bundled-minutes-and-data-when-i-roam-", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid/can-i-use-my-monthly-bundled-minutes-and-data-when-i-roam-.html" }, { "title": "我的后付电话线的语音和视频通话的收费模式是什么?", "value": "what-is-the-charging-block-for-voice-and-video-calls-for-my-post", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid/what-is-the-charging-block-for-voice-and-video-calls-for-my-post.html" } ] }, { "title": "U Platinum & U Premium后付配套", "value": "u-platinum-and-u-premium", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium.html", "isGroupLabel": true, "childList": [ { "title": "什么是U Premium和U Platinum配套?", "value": "what-are-the-u-premium-and-u-platinum-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/what-are-the-u-premium-and-u-platinum-plans.html" }, { "title": "我在哪里可以申请U Platinum或U Premium计划?", "value": "where-can-i-sign-up-for-a-u-platinum-or-u-premium-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/where-can-i-sign-up-for-a-u-platinum-or-u-premium-plan.html" }, { "title": "“每月接入费用(Monthly Access Fee)”是什么?", "value": "what-does-monthly-access-fee-mean", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/what-does-monthly-access-fee-mean.html" }, { "title": "需要的预付费用是多少?", "value": "how-much-is-the-advance-payment", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/how-much-is-the-advance-payment.html" }, { "title": "U Premium和U Platinum计划的有效期是多久?", "value": "what-is-the-validity-of-the-u-premium-and-u-platinum-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/what-is-the-validity-of-the-u-premium-and-u-platinum-plan.html" }, { "title": "如何计算提前终止费用Early Termination Charge (ETC) ?", "value": "how-is-the-early-termination-charge-etc-calculated", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/how-is-the-early-termination-charge-etc-calculated.html" }, { "title": "一个U Platinum用户可以降低他的配套吗?", "value": "is-a-u-platinum-subscriber-allowed-to-downgrade-their-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/is-a-u-platinum-subscriber-allowed-to-downgrade-their-plan.html" }, { "title": "U Platinum计划是否开放予移动电话号码携带(MNP)服务?", "value": "is-the-u-platinum-plan-open-to-mobile-number-portability-mnp", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/is-the-u-platinum-plan-open-to-mobile-number-portability-mnp.html" }, { "title": "一个客户可以订阅的配套数量是否有限制?", "value": "is-there-any-limit-on-the-number-of-plans-that-one-customer-can", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/is-there-any-limit-on-the-number-of-plans-that-one-customer-can.html" }, { "title": "我是否需要通过信用卡支付每月的账单,并启用信用卡自动扣帐功能?", "value": "pay-my-monthly-bill-via-credit-card-and-enable-credit-card-auto-debit", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/pay-my-monthly-bill-via-credit-card-and-enable-credit-card-auto-debit.html" }, { "title": "我可以用现金或信用卡支付预付费用吗?", "value": "can-i-use-my-cash-or-credit-card-to-pay-for-the-advance-payment", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/can-i-use-my-cash-or-credit-card-to-pay-for-the-advance-payment.html" }, { "title": "U Platinum配套的合约期限是多久?", "value": "what-is-the-contract-period-for-the-u-platinum-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/what-is-the-contract-period-for-the-u-platinum-plan.html" }, { "title": "这个配套可以使用国内数据漫游吗?", "value": "is-domestic-data-roaming-available-for-this-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/is-domestic-data-roaming-available-for-this-plan.html" }, { "title": "超过我的免费短信配额后,我将被收取什么费用?", "value": "what-will-i-be-charged-after-i-have-exceeded-my-free-sms", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/what-will-i-be-charged-after-i-have-exceeded-my-free-sms.html" }, { "title": "我能在海外使用免费语音和免费短信吗?", "value": "am-i-able-to-use-free-voice-and-free-sms-overseas", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/am-i-able-to-use-free-voice-and-free-sms-overseas.html" }, { "title": "我有一个 网内On-net (U Mobile 到 U Mobile)免费语音和免费短信的多余配额,我可以把这些转换到网外Off-net (U Mobile 到其他网络)吗? ", "value": "i-have-an-excess-quota-for-my-on-net-u-mobile-to-u-mobile-free", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/i-have-an-excess-quota-for-my-on-net-u-mobile-to-u-mobile-free.html" }, { "title": "超过免费语音配额后,我会怎样被收费?", "value": "what-will-i-be-charged-after-i-have-exceeded-my-free-voice", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/what-will-i-be-charged-after-i-have-exceeded-my-free-voice.html" }, { "title": "我是否可以保留并转存我未使用的免费语音、免费短信和免费数据?", "value": "would-i-be-able-to-carry-over-my-unutilised-free-voice-free-sms", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/would-i-be-able-to-carry-over-my-unutilised-free-voice-free-sms.html" }, { "title": "U Premium和U Platinum用户每月需要支付多少接入费?", "value": "how-much-is-the-monthly-access-fee-that-u-premium-and-u-platinum", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/how-much-is-the-monthly-access-fee-that-u-premium-and-u-platinum.html" }, { "title": "什么是U Platinum?", "value": "what-is-u-platinum", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/what-is-u-platinum.html" }, { "title": "参加U Platinum 配套须符合什么条件?参加U Platinum 配套须符合什么条件?", "value": "what-is-the-eligibility-to-sign-up-for-u-platinum-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/what-is-the-eligibility-to-sign-up-for-u-platinum-plan.html" }, { "title": "签购 U Platinum 配套需要符合什么资格或条件?", "value": "what-is-the-eligibility-to-sign-up-for-u-platinum-plan1", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium/what-is-the-eligibility-to-sign-up-for-u-platinum-plan1.html" } ] }, { "title": "Unlimited HERO P99 后付配套", "value": "unlimited-hero-p99", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99.html", "isGroupLabel": true, "childList": [ { "title": "我是否需要在签购P99时绑定一份合约吗?", "value": "do-i-need-to-be-tied-to-a-contract-upon-signing-up-for-p99", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99/do-i-need-to-be-tied-to-a-contract-upon-signing-up-for-p99.html" }, { "title": "我可以在哪些手机设备上使用P99 SIM卡?", "value": "on-what-devices-can-i-use-the-p99-sim-card", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99/on-what-devices-can-i-use-the-p99-sim-card.html" }, { "title": "我可以用我的智能手机作为移动热点吗?", "value": "can-i-use-my-smartphone-as-a-mobile-hotspot", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99/can-i-use-my-smartphone-as-a-mobile-hotspot.html" }, { "title": "如果我用完了我的移动热点配额会发生什么事?", "value": "what-happens-if-i-finish-my-mobile-hotspot-quota", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99/what-happens-if-i-finish-my-mobile-hotspot-quota.html" }, { "title": "我可以用P99注册成员线吗?", "value": "can-i-sign-up-for-a-member-line-with-p99", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99/can-i-sign-up-for-a-member-line-with-p99.html" }, { "title": "我可以与我的成员线共享多少数据?", "value": "how-much-data-can-i-share-with-my-member-lines", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99/how-much-data-can-i-share-with-my-member-lines.html" }, { "title": "如果我目前使用的是P70计划并有一条共享线,如果我升级到P99,我的共享线会发生什么事?", "value": "if-i-am-currently-on-a-p70-plan-with-a-share-line--what-will-hap", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99/if-i-am-currently-on-a-p70-plan-with-a-share-line--what-will-hap.html" }, { "title": "在海外是否有无限的数据和通话?", "value": "is-unlimited-data-and-calls-available-for-usage-overseas", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99/is-unlimited-data-and-calls-available-for-usage-overseas.html" }, { "title": "Roam-Onz如何在P99上如何操作?", "value": "how-does-roam-onz-work-for-p99", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99/how-does-roam-onz-work-for-p99.html" }, { "title": "我可以选择退出Video-Onz服务吗?", "value": "can-i-opt-out-from-the-video-onz-service", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99/can-i-opt-out-from-the-video-onz-service.html" } ] }, { "title": "Unlimited HERO P139 后付配套", "value": "unlimited-hero-p139", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139.html", "isGroupLabel": true, "childList": [ { "title": "什么是Unlimited HERO P139?", "value": "what-is-unlimited-hero-p139", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139/what-is-unlimited-hero-p139.html" }, { "title": "Unlimited HEROP139促销活动是关于什么的?", "value": "what-is-the-unlimited-hero-p139-promotion-all-about", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139/what-is-the-unlimited-hero-p139-promotion-all-about.html" }, { "title": "谁有资格获得Unlimited HEROP139优惠?", "value": "who-is-eligible-for-the-unlimited-hero-p139-promotion", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139/who-is-eligible-for-the-unlimited-hero-p139-promotion.html" }, { "title": "如果我改变我的付费配套,我还能享受Roam-Onz Global™吗?", "value": "will-i-still-enjoy-roam-onz-global--if-i-change-my-rate-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139/will-i-still-enjoy-roam-onz-global--if-i-change-my-rate-plan.html" }, { "title": "如果我将我现有的付费配套更改为Unlimited HERO P139,我能享受到Roam-Onz Global™吗?", "value": "enjoy-roam-onz-global-change-my-existing-rate-unlimited-hero-p139", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139/enjoy-roam-onz-global-change-my-existing-rate-unlimited-hero-p139.html" }, { "title": "Roam-Onz Global™和Roam-Onz™的区别是什么?", "value": "what-is-the-difference-between-roam-onz-global-and-roam-onz", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139/what-is-the-difference-between-roam-onz-global-and-roam-onz.html" }, { "title": "什么是高清串流?", "value": "what-does-hd-streaming-mean", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139/what-does-hd-streaming-mean.html" }, { "title": "如果我目前与一个共享线使用的i60、i90、i130或任何其他后付配套,如果我升级到带有iPhone的Unlimited HERO P139,我的共享线会发生什么变化?", "value": "on-the-i60-i90-i130-or-any-other-postpaid-plans-share-line-new-iphone", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139/on-the-i60-i90-i130-or-any-other-postpaid-plans-share-line-new-iphone.html" }, { "title": "Unlimited HERO P139是否有最低合约期限?", "value": "is-there-a-minimum-contract-period-for-unlimited-hero-p139", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139/is-there-a-minimum-contract-period-for-unlimited-hero-p139.html" }, { "title": "什么是契约自由(Contract Freedom)?", "value": "what-is-contract-freedom", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139/what-is-contract-freedom.html" } ] }, { "title": "Giler GX50 后付配套", "value": "giler-gx50", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50.html", "isGroupLabel": true, "childList": [ { "title": "GX50是什么?", "value": "what-is-gx50", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/what-is-gx50.html" }, { "title": "我可以用GX50上的无限数据做什么?", "value": "what-can-i-use-the-unlimited-data-on-gx50-for", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/what-can-i-use-the-unlimited-data-on-gx50-for.html" }, { "title": "我在海外是否可以享受无限数据和通话?", "value": "can-i-enjoy-the-unlimited-data-and-calls-when-i-am-overseas", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/can-i-enjoy-the-unlimited-data-and-calls-when-i-am-overseas.html" }, { "title": "GX50 RM10 x 12个月回扣促销什么时候开始和结束?", "value": "when-does-the-gx50-rm10-x-12-months-rebate-promo-start-and-end", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/when-does-the-gx50-rm10-x-12-months-rebate-promo-start-and-end.html" }, { "title": "我该如何报名参加这个促销活动?", "value": "how-can-i-sign-up-for-the-promo", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/how-can-i-sign-up-for-the-promo.html" }, { "title": "我需要选择参与来获得折扣吗?", "value": "do-i-need-to-opt-in-to-get-the-rebate", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/do-i-need-to-opt-in-to-get-the-rebate.html" }, { "title": "如果我错过了为账单付款并且电话线被暂停了怎么办?", "value": "what-if-i-miss-my-bill-payment-and-get-suspended", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/what-if-i-miss-my-bill-payment-and-get-suspended.html" }, { "title": "我是否需要在签约GX50时绑定一份合约才能获得12个月的回扣?", "value": "do-i-need-to-be-tied-to-a-contract-upon-signing-up-for-gx50-to", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/do-i-need-to-be-tied-to-a-contract-upon-signing-up-for-gx50-to.html" }, { "title": "如果我在12个月内更改我的付费配套,我是否仍可享受回扣?", "value": "will-i-still-enjoy-the-rebate-if-i-change-my-rate-plan-within-12", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/will-i-still-enjoy-the-rebate-if-i-change-my-rate-plan-within-12.html" }, { "title": "我是一个现有的U Mobile客户。我可以享有什么优惠?", "value": "i-m-an-existing-u-mobile-customer-what-offer-is-there-for-me", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/i-m-an-existing-u-mobile-customer-what-offer-is-there-for-me.html" }, { "title": "GX50可以使用于哪些设备?", "value": "what-devices-can-i-use-with-gx50", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/what-devices-can-i-use-with-gx50.html" }, { "title": "我是否可以通过移动热点与其他设备共享我的无限数据?", "value": "am-i-allowed-to-share-my-unlimited-data-with-other-devices-via-mobile-hotspot", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/am-i-allowed-to-share-my-unlimited-data-with-other-devices-via-mobile-hotspot.html" }, { "title": "当我用完我的移动热点数据配额时会发生什么事?", "value": "what-happens-when-i-finish-my-mobile-hotspot-data-quota", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/what-happens-when-i-finish-my-mobile-hotspot-data-quota.html" }, { "title": "如何在我的每月配额之外获得额外的热点配额?", "value": "how-do-i-get-additional-hotspot-quota-on-top-of-my-monthly-allocation", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/how-do-i-get-additional-hotspot-quota-on-top-of-my-monthly-allocation.html" }, { "title": "我的付费配套组合的热点服务是否会根据所激活日期进行按比例分配?", "value": "rate-plan-bundled-hotspot-service-be-prorated-based-on", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/rate-plan-bundled-hotspot-service-be-prorated-based-on.html" }, { "title": "当我无法使用MyUMobile 应用程序时,该如何查看我的数据和通话使用量?", "value": "how-can-i-check-my-data-and-call-usage-when-i-am-unable-to-access", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50/how-can-i-check-my-data-and-call-usage-when-i-am-unable-to-access.html" } ] }, { "title": "Giler Unlimited GX68 后付配套", "value": "giler-unlimited-gx68", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68.html", "isGroupLabel": true, "childList": [ { "title": "什么是Giler Unlimited GX68?", "value": "what-is-giler-unlimited-gx68", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/what-is-giler-unlimited-gx68.html" }, { "title": "谁可以报名Giler Unlimited GX68?", "value": "who-can-sign-up-for-giler-unlimited-gx68", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/who-can-sign-up-for-giler-unlimited-gx68.html" }, { "title": "Giler Unlimited GX68每个月要付多少钱?", "value": "how-much-do-i-have-to-pay-for-giler-unlimited-gx68-every-month", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/how-much-do-i-have-to-pay-for-giler-unlimited-gx68-every-month.html" }, { "title": "如果我在每月15号注册,而我的账单在每月21号,我的接入费用会按比例收费吗?", "value": "access-fee-be-prorated-if-i-sign-up-on-the-15th-of-the-month", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/access-fee-be-prorated-if-i-sign-up-on-the-15th-of-the-month.html" }, { "title": "在签约Giler Unlimited GX68时,我是否会被合约绑定?", "value": "will-i-be-tied-to-a-contract-upon-signing-up-for-giler-unlimited", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/will-i-be-tied-to-a-contract-upon-signing-up-for-giler-unlimited.html" }, { "title": "Giler Unlimited GX68可以用于什么设备?", "value": "what-devices-can-i-use-with-giler-unlimited-gx68", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/what-devices-can-i-use-with-giler-unlimited-gx68.html" }, { "title": "我是否可以通过移动热点与其他设备共享我的无限数据?", "value": "share-my-unlimited-data-with-other-devices-via-mobile-hotspot", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/share-my-unlimited-data-with-other-devices-via-mobile-hotspot.html" }, { "title": "当我耗尽我的移动热点数据配额时会发生什么事?", "value": "what-happens-when-i-finish-my-mobile-hotspot-data-quota", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/what-happens-when-i-finish-my-mobile-hotspot-data-quota.html" }, { "title": "我可以在我的Giler Unlimited GX68付费配套中添加一个共享线吗?", "value": "can-i-add-a-share-line-to-my-giler-unlimited-gx68-rate-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/can-i-add-a-share-line-to-my-giler-unlimited-gx68-rate-plan.html" }, { "title": "无限数据和通话可以在海外使用吗?", "value": "is-unlimited-data-and-calls-available-for-overseas-usage", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/is-unlimited-data-and-calls-available-for-overseas-usage.html" }, { "title": "如何在我的每月配额上获得额外的热点配额?", "value": "get-additional-hotspot-quota-on-top-of-my-monthly-allocations", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/get-additional-hotspot-quota-on-top-of-my-monthly-allocations.html" }, { "title": "终身享受RM58每月接入费用的优惠期限是多少?", "value": "the-promo-period-to-enjoy-the-rm58-monthly-access-fee-for-life", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/the-promo-period-to-enjoy-the-rm58-monthly-access-fee-for-life.html" }, { "title": "此计划是否有数据配额上限?", "value": "is-there-a-data-quota-cap-for-this-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/is-there-a-data-quota-cap-for-this-plan.html" }, { "title": "我的付费配套组合的热点服务是否会根据激活日期进行按比例分配?", "value": "rate-plan-s-bundled-hotspot-service-be-prorated-based-on-date-of-activation", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/rate-plan-s-bundled-hotspot-service-be-prorated-based-on-date-of-activation.html" }, { "title": "当我超过我的数据配额时,我的高速互联网速度会减慢吗?", "value": "high-speed-internet-speed-slow-down-when-i-have-exceeded-data-quota", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/high-speed-internet-speed-slow-down-when-i-have-exceeded-data-quota.html" }, { "title": "当我超过5GB的热点数据配额使用用时,会收到通知吗?", "value": "receive-notification-when-i-have-exceeded-my-5gb-hotspot-data-quota", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/receive-notification-when-i-have-exceeded-my-5gb-hotspot-data-quota.html" }, { "title": "如何查看数据、通话和热点使用量? 你可以通过以下方式查询你的使用量?", "value": "how-can-i-check-my-data-call-and-hotspot-usage", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/how-can-i-check-my-data-call-and-hotspot-usage.html" }, { "title": "我如何改变我的付费配套到Giler Unlimited GX68?", "value": "how-do-i-change-my-rate-plan-to-giler-unlimited-gx68", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/how-do-i-change-my-rate-plan-to-giler-unlimited-gx68.html" }, { "title": "一个OKU可以注册Giler Unlimited GX68,享受RM10终身折扣吗?", "value": "oku-sign-up-for-giler-unlimited-gx68-enjoy-the-rm10-lifeitme-rebate", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/oku-sign-up-for-giler-unlimited-gx68-enjoy-the-rm10-lifeitme-rebate.html" } ] }, { "title": "RM0.99 手机配套优惠", "value": "rm-0-99-device-offer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer.html", "isGroupLabel": true, "childList": [ { "title": "这项RM0.99手机优惠活动为期多久?", "value": "what-is-the-campaign-duration-for-this-rm0-99-device-offer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer/what-is-the-campaign-duration-for-this-rm0-99-device-offer.html" }, { "title": "我可以到哪里报名参与这项RM0.99手机优惠活动?", "value": "where-can-i-sign-up-for-this-rm0-99-device-offer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer/where-can-i-sign-up-for-this-rm0-99-device-offer.html" }, { "title": "谁可以报名参与这项RM0.99手机优惠活动?", "value": "who-can-sign-up-for-this-rm0-99-device-offer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer/who-can-sign-up-for-this-rm0-99-device-offer.html" }, { "title": "此RM0.99手机优惠活动提供给哪些指定的后付配套?", "value": "what-postpaid-rate-plan-offers-are-available-with-this-rm0-99-device-offer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer/what-postpaid-rate-plan-offers-are-available-with-this-rm0-99-device-offer.html" }, { "title": "我是否可以升级我先有升级我现有的配套,以报名参与这项RM0.99手机优惠活动?", "value": "am-i-allowed-to-upgrade-my-existing-plan-in-order-to-sign-up-for-this-rm0-99-device-offer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer/am-i-allowed-to-upgrade-my-existing-plan-in-order-to-sign-up-for-this-rm0-99-device-offer.html" }, { "title": "GX68的RM0.99手机配套优惠月费是多少?", "value": "how-much-is-the-rate-plan-amount-for-the-gx68-rm0-99-device-offer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer/how-much-is-the-rate-plan-amount-for-the-gx68-rm0-99-device-offer.html" }, { "title": "为什么我需要在报名时支付首付费用?", "value": "why-do-i-need-to-make-an-upfront-payment-upon-sign-up", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer/why-do-i-need-to-make-an-upfront-payment-upon-sign-up.html" }, { "title": "我能从首付费用中获得回扣吗?", "value": "do-i-get-a-rebate-for-the-upfront-payment-that-i-made", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer/do-i-get-a-rebate-for-the-upfront-payment-that-i-made.html" }, { "title": "我在报名签购这项手机配套优惠时,需要支付的首付费用金额是多少?", "value": "how-much-is-the-upfront-payment-that-i-will-have-to-pay-when-i-sign-up-for-the-rm0-99-device-offer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer/how-much-is-the-upfront-payment-that-i-will-have-to-pay-when-i-sign-up-for-the-rm0-99-device-offer.html" }, { "title": "我如何在报名时享有豁免首付费用资格?", "value": "how-do-i-enjoy-upfront-payment-waiver-upon-sign-up", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer/how-do-i-enjoy-upfront-payment-waiver-upon-sign-up.html" }, { "title": "什么是契约自由(Contract Freedom)?", "value": "what-is-contract-freedom", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer/what-is-contract-freedom.html" } ] }, { "title": "签购一条电话线,2部手机只需99仙", "value": "add-a-line-2-phones-for-99sen", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen.html", "isGroupLabel": true, "childList": [ { "title": "什么是Add a Line, 2 Phones for 99sen Value+ ?", "value": "what-is-the-add-a-line-2-phones-for-99sen-value-offer-about", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen/what-is-the-add-a-line-2-phones-for-99sen-value-offer-about.html" }, { "title": "我如何知道我是否符合条件获得这项优惠?", "value": "how-do-i-know-if-i-am-eligible-for-the-offer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen/how-do-i-know-if-i-am-eligible-for-the-offer.html" }, { "title": "我是否需要为我的第二个手机设备组合配套预先支付首付费用?", "value": "do-i-have-to-pay-the-device-upfront-payment-for-my-second-device", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen/do-i-have-to-pay-the-device-upfront-payment-for-my-second-device.html" }, { "title": "我是一位新顾客。我可以报名Value+获得免费电话吗?", "value": "a-new-customer-can-i-sign-up-for-value-and-get-the-free-phone", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen/a-new-customer-can-i-sign-up-for-value-and-get-the-free-phone.html" }, { "title": "符合条件的用户能否再加一条电话线以获得50%的优惠,并免费获得手机设备?", "value": "eligible-customer-add-a-second-line-to-get-50-off-and-get-device-free", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen/eligible-customer-add-a-second-line-to-get-50-off-and-get-device-free.html" }, { "title": "我在哪里可以报名参加“Add a Line, 2 Phones for 99sen“ 促销活动?", "value": "where-can-i-sign-up-for-the-add-a-line--2-phones-for-99sen-promo", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen/where-can-i-sign-up-for-the-add-a-line--2-phones-for-99sen-promo.html" }, { "title": "我可以把我的预付电话线改为后付电话线并从Value+获得免费电话吗?我可以把我的预付电话线改为后付电话线并从Value+获得免费电话吗?", "value": "can-i-change-my-prepaid-line-to-a-postpaid-line-and-get-the-free", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen/can-i-change-my-prepaid-line-to-a-postpaid-line-and-get-the-free.html" } ] }, { "title": "Unlimited HERO 后付配套与手机配套组合", "value": "device-bundle-with-unlimited-hero-postpaid-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/device-bundle-with-unlimited-hero-postpaid-plan.html", "isGroupLabel": true, "childList": [ { "title": "我可以在哪里注册Unlimited HERO Postpaid Plan的手机设备配套组合(Device Bundle)?", "value": "sign-up-for-a-device-bundle-with-unlimited-hero-postpaid-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/device-bundle-with-unlimited-hero-postpaid-plan/sign-up-for-a-device-bundle-with-unlimited-hero-postpaid-plan.html" }, { "title": "谁可以注册Unlimited HERO Postpaid Plan的手机设备配套组合(Device Bundle)?", "value": "who-can-sign-up-for-a-device-bundle-with-unlimited-hero-postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/device-bundle-with-unlimited-hero-postpaid-plan/who-can-sign-up-for-a-device-bundle-with-unlimited-hero-postpaid.html" }, { "title": "为什么我需要在注册时支付首付款项?", "value": "why-do-i-need-to-make-an-upfront-payment-upon-sign-up", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/device-bundle-with-unlimited-hero-postpaid-plan/why-do-i-need-to-make-an-upfront-payment-upon-sign-up.html" }, { "title": "我能从首付费用中获得回扣吗?", "value": "will-i-get-a-rebate-for-the-upfront-payment-that-i-made", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/device-bundle-with-unlimited-hero-postpaid-plan/will-i-get-a-rebate-for-the-upfront-payment-that-i-made.html" }, { "title": "我在报名签购这项的手机设备配套组合(Device Bundle)时,需要支付的首付费用金额是多少?", "value": "upfront-payment-that-i-will-have-to-pay-when-i-sign-up-device-bundle", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/device-bundle-with-unlimited-hero-postpaid-plan/upfront-payment-that-i-will-have-to-pay-when-i-sign-up-device-bundle.html" }, { "title": "我如何在报名时享有豁免首付费用资格?", "value": "how-do-i-enjoy-the-upfront-payment-waiver-upon-sign-up", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/device-bundle-with-unlimited-hero-postpaid-plan/how-do-i-enjoy-the-upfront-payment-waiver-upon-sign-up.html" }, { "title": "什么是契约自由(Contract Freedom)?", "value": "what-is-contract-freedom", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/device-bundle-with-unlimited-hero-postpaid-plan/what-is-contract-freedom.html" }, { "title": "哪些设备型号是Unlimited HERO Postpaid Pland的手机设备配套组合(Device Bundle)的一部分?", "value": "device-models-device-bundle-unlimited-hero-postpaid-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/device-bundle-with-unlimited-hero-postpaid-plan/device-models-device-bundle-unlimited-hero-postpaid-plan.html" } ] }, { "title": "Postpaid Mobile Number Portability ", "value": "postpaid-mobile-number-portability", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability.html", "isGroupLabel": true, "childList": [ { "title": "什么是Mobile Number Portability?", "value": "what-is-mobile-number-portability", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/what-is-mobile-number-portability.html" }, { "title": "什么是“移台(Porting)”、“转入(Port-in)”和“转出(Port-out)”?", "value": "what-is-porting-port-in-and-port-out", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/what-is-porting-port-in-and-port-out.html" }, { "title": "在转台到U Mobile之前,我是否必须终止与当前服务供应商的移动服务?", "value": "terminate-my-mobile-service-before-porting-to-umobile", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/terminate-my-mobile-service-before-porting-to-umobile.html" }, { "title": "如何切换到U Mobile?", "value": "how-do-i-switch-to-umobile", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/how-do-i-switch-to-umobile.html" }, { "title": "在切换到U Mobile之前我需要做什么?", "value": "what-do-i-have-to-do-before-switching-to-umobile", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/what-do-i-have-to-do-before-switching-to-umobile.html" }, { "title": "当我要求切换到U Mobile时,我需要提供什么? 个人客户:", "value": "what-do-i-have-to-provide-when-i-request-to-switch-to-umobile", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/what-do-i-have-to-provide-when-i-request-to-switch-to-umobile.html" }, { "title": "作为一名顾客,我可以授权第三方帮助我转台手机号码吗?", "value": "walk-in-customer-authorise-third-party-to-switch-my-mobile-number", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/walk-in-customer-authorise-third-party-to-switch-my-mobile-number.html" }, { "title": "转台到新的供应商需要多长时间?", "value": "how-long-does-it-take-to-switch-to-a-new-service-provider", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/how-long-does-it-take-to-switch-to-a-new-service-provider.html" }, { "title": "我可否在被批准前取消我的转台申请?会否征收任何取消申请费用?", "value": "may-i-cancel-my-porting-request-before-it-is-approved-cancellation-fee", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/may-i-cancel-my-porting-request-before-it-is-approved-cancellation-fee.html" }, { "title": "转台需要多少钱?", "value": "how-much-do-i-have-to-pay-for-switching", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/how-much-do-i-have-to-pay-for-switching.html" }, { "title": "当我申请转入到U Mobile时,我能得到一张新的SIM卡吗?", "value": "do-i-get-a-new-sim-card-when-i-request-to-port-in-to-umobile", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/do-i-get-a-new-sim-card-when-i-request-to-port-in-to-umobile.html" }, { "title": "在转入到U Mobile后,我是否可以享受以前的服供应商提供的相同的VAS服务?", "value": "after-porting-in-umobile-will-i-enjoy-same-vas-services", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/after-porting-in-umobile-will-i-enjoy-same-vas-services.html" }, { "title": "我打算不久后旅行,当我在转台过程时旅行会发生什么?", "value": "planning-travel-soon-what-happens-while-porting-process-takes-place", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/planning-travel-soon-what-happens-while-porting-process-takes-place.html" }, { "title": "我可以多次转台我的号码吗?", "value": "may-i-port-my-number-more-than-once", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/may-i-port-my-number-more-than-once.html" }, { "title": "我到哪里去获取更多移动号码携带(MNP)信息?", "value": "where-do-i-get-more-information-about-mobile-number-portability", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/where-do-i-get-more-information-about-mobile-number-portability.html" }, { "title": "如果我要求转入(Port-in)到U Mobile,是否需要签订任何合约?", "value": "contract-that-i-have-to-commit-if-i-request-to-port-in-to-umobile", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/contract-that-i-have-to-commit-if-i-request-to-port-in-to-umobile.html" }, { "title": "如果我是预付客户,我可以将我的号码转入(Port-in)后付吗?", "value": "may-i-port-in-my-number-to-postpaid-if-i-am-a-prepaid-customer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/may-i-port-in-my-number-to-postpaid-if-i-am-a-prepaid-customer.html" }, { "title": "如果我是预付客户,我可以将我的号码转入(Port-in)后付吗?", "value": "my-supplementary-lines-when-i-request-to-switch-to-umobile", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/my-supplementary-lines-when-i-request-to-switch-to-umobile.html" }, { "title": "在等待切换到U Mobile时,我与当前服务供应商的未计费费用将会发生什么?", "value": "unbilled-usage-with-current-provider-waiting-to-switch-umobile", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/unbilled-usage-with-current-provider-waiting-to-switch-umobile.html" }, { "title": "如果我想在与我目前的服务供应商的合约结束之前转入U Mobile,我应该做什么?", "value": "want-to-port-in-to-umobile-before-contract-ends-with-current", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability/want-to-port-in-to-umobile-before-contract-ends-with-current.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68/.html", "breadCrumbs": [ { "title": "常见问题", "url": "/content/u-mobile/ch/personal/support/faqs.html" }, { "title": "手机配套", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans.html" }, { "title": "后付配套", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid.html" } ] }

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