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OPPO A5s

OPPO A5s

RRP: 699

From RM0.99 with Unlimited HERO Plan

Ultimate Device Plans

Unlimited HERO Postpaid Plan Features Specifications

Get OPPO A5s with unlimited data and calls for just RM99/month.

Device From

^RM0.99

Device price

32GB

RM0.99

Upfront payment

RM0*

Total payable upon registration

32GB

RM0.99

20GB
High Speed Data

CALLS TO ALL NETWORKS

Unlimited

Unlimited Data

12 Destinations

1GB Data

Unlimited Data

SMS Rates

To U Mobile:

10 sen/ SMS

To other networks:

10 sen/ SMS

Device From

RM0.99

Device price

32GB

RM0.99

Upfront payment

RM0*

Total payable upon registration

32GB

RM0.99

Unlimited
High Speed Data

(No Speed Cap)

CALLS TO ALL NETWORKS

Unlimited

VIDEO STREAMING QUALITY

Standard Definition

12 Destinations

3GB Data

30GB Data

SMS Rates

To U Mobile:

10 sen/ SMS

To other networks:

10 sen/ SMS

Device From

RM0.99

Device price

32GB

RM0.99

Upfront payment

RM0*

Total payable upon registration

32GB

RM0.99

Unlimited
High Speed Data

(No Speed Cap)

CALLS TO ALL NETWORKS

Unlimited

VIDEO STREAMING QUALITY

High Definition

36 Destinations

3GB Data**

50GB Data

SMS Rates

To U Mobile:

10 sen/ SMS

To other networks:

10 sen/ SMS

*Existing customers who meet the eligibility criteria, upfront payment will be waived upon registration. New, Switch to U and non-eligible existing customers will be required to pay RM576 (P79:RM24x24 months) or RM672 (P99:RM28x24 months) or RM1,056 (P139:RM44x24 months).
**Enjoy free Roam-Onz Global™ for 24 months when you sign up for Unlimited HERO P139. Limited time offer.
Terms and conditions apply.

Perfect portraits and spectacular selfie

The new OPPO A5s features a 13MP+2MP dual-camera setup that offers bokeh-licious portrait shots and 8MP f/2.0 selfie camera with AI beautification feature to bring the most natural selfie to you.

Widen your view with HD waterdrop screen

The vibrant display features a waterdrop notch and striking 6.2-inch Corning Gorilla glass screen to offer you an immersive experience.

*Image for illustrative purposes.

The fun goes on and on

You can enjoy every moment with your phone, playing games, listening to music or watching movies the whole day because the A5s is powered by a large 4,230mAh battery.

Unlock with a touch

The fingerprint scanner at the rear panel increases your phone security and wakes up your phone with just a touch.

*Image for illustrative purposes.

Multitasking smart bar

Smart bar enables to switch between apps, transfer files, reply messages, or take screenshots when playing a game or watching a video.

Operating system

Android 8.1 (Oreo)

Processor

Mediatek MT6765 Helio P35

Camera

Rear: 13 MP, f/2.2, AF,
2 MP, f/2.4, depth sensor

Front: 8 MP, f/2.0

Storage

3GB RAM, 32GB internal memory

Support microSD up to 256GB

Screen

6.2”, S-IPS LCD capacitive touchscreen

Dimension

155.9 x 75.4 x 8.2 mm

Weight: 170 g

Battery

4230 mAh

SIM Card

Dual SIM (Nano-SIM, dual stand-by)

Network

HSPA 42.2/5.76 Mbps, LTE-A (2CA) Cat6 300/50 Mbp

Connectivity

Wi-Fi 802.11 b/g/n, Wi-Fi Direct, hotspot

Bluetooth® 4.2, A2DP, LE

USB microUSB 2.0, USB On-The-Go

Sensors

Fingerprint (rear-mounted), accelerometer, proximity, compass

Security

Fingerprint Scanner

Grab yours while it's in stock!

The OPPO A5s is now available at the nearest U Mobile Store.

Samsung Model

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OPPO Reno

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OPPO A9 2020

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FAQs T&C

Who can sign up for Hero Postpaid Plans?

All Malaysians and foreigners above 18 years old. The plans are available for new registrations, mobile number portability (MNP) port-ins, prepaid to postpaid conversions and change of rate plans.
*Foreigners and Permanent Resident ( PR ) are required to pay upfront payment and additional RM500 deposit upon sign up.

I am an existing U Mobile prepaid customer. Can I carry forward my prepaid credit when I sign up the postpaid plan?

Yes, you can carry forward up to RM100 of your prepaid credit to offset bill payment. Any credit balance exceeding RM100 will be automatically forfeited.

Is there a Fair Usage Policy?

Yes. Please visit www.u.com.my/tnc/199 for more details.

What is an upfront payment?

An upfront payment is made at the point of registration. It will then be deducted against your first month’s bill statement and you will only be required to pay any balance due under your first month’s bill statement.

What’s the difference between an Upfront Payment and Advance Access Fee?

Upfront Payment is an advance payment equivalent to the monthly fee made when you first sign up any Postpaid/Broadband plans. Eg: P99 (RM99), P79 (RM79), P48 (RM48). This payment will be collected upon signing up for your desired plan, and will be used to off-set your first monthly bill. It is not refundable.

Advance Access Fee will be reflected in your first month’s bill and is refundable upon service termination request. It will be refunded after off-set your outstanding payments (if any).

What is the difference between an Advance Access Fee and Access Fee?

Access Fee is for the subscription of the plan (Eg: P99 = RM99/mth) and is charged on a monthly basis.

Advance Access Fee is charged in advance to your account and will be shown in your first month bill. Advance Access Fee may be used to off-set any outstanding charges upon bill due date. You may require to pay a further advance fee in an amount that we determine upon utilization of your Advance Access Fee. Any remaining balance of the advance fee will be refunded to you without interest if you terminate your postpaid plan, provided all outstanding charges have been settled.

If I were to upgrade or downgrade my plan from any U Mobile Postpaid Rate Plan to a different U Mobile Rate Plan, do I need to pay the upfront Advance Payment, Advance Access Fee and Stamp Duty again?

For any upgrade and downgrade of rate plans, the initial Advance Access Fees will be refunded to you and the new Advance Access Fee for the new rate plan will be charged to your bill statement. The Stamp Duty and Upfront Payment will not be collected again.

Will my rate plan’s bundled services (Voice and SMS) be pro-rated based on the date of activation?

All voice and SMS allocation within the rate plan bundle will be pro-rated based on activation date. Data allocation will not be prorated. This is not applicable for Share 10 & Share 20.

How would I know if I have exceeded my Internet quota?

You will receive an SMS notification when you have exceeded 80% and 100% of your allocated quota.

If I am currently on a P70 plan with a Share line, what will happen to my Share Line if I upgrade to P79?

If you currently have a Share 50 line and you wish to retain Share line under your new P79 account, you are required to convert to a Share 20 plan. If you currently have a Share 20 line, you may carry forward to your new account.

HERO Postpaid Plans

HERO Postpaid Plans (U28, P38, P48, P68, P79)

Postpaid Plans	Hero U28		Hero P38		Hero P48		Hero P68		Hero P79
Monthly Fees	RM28		RM38		RM48		RM68		RM79
What's in my Bundle?
Networks	U Mobile to U Mobile (On-Net)	U Mobile to Other Networks (Off-Net)	U Mobile to U Mobile (On-Net)	U Mobile to Other Networks (Off-Net)	U Mobile to U Mobile (On-Net)	U Mobile to Other Networks (Off-Net)	U Mobile to U Mobile (On-Net)	U Mobile to Other Networks (Off-Net)	U Mobile to U Mobile (On-Net)	U Mobile to Other Networks (Off-Net)
High-Speed Internet	3GB		4GB		5GB		15GB		20GB
Voice	50mins/month		Unlimited (All-Networks)		Unlimited (All-Networks)		Unlimited (All-Networks)		Unlimited (All-Networks)
SMS	100	200	N/A		N/A		N/A		N/A
Subsequent Pay-As-You-Use Charges after Bundle is consumed
Charging Block	30sec/block
Voice Call	9sen/30sec	10sen/30sec	N/A		N/A		N/A		N/A
Voice Mail (/call)	18sen
Video Call (/min)	18sen	30sen	18sen	30sen	18sen	30sen	18sen	30sen	18sen	30sen
SMS	5sen	12sen	3sen	8sen	3sen	8sen	10sen	10sen	10sen	10sen
MMS	20sen	30sen	20sen	30sen	20sen	30sen	20sen	30sen	20sen	30sen
Internet	No extra charges after exceeding data limit

Hero Plus Member Line
	Share 20	Share 50
Monthly Fees (Up to 3 SIMs)	RM20 per Member	RM50 per Member
Voice	30 min/day (on-net)	Unlimited (all-net)
Internet	Share from principal	3GB (Shareable with Principal)

Monthly bundled all-net/other network minutes will be pro-rated if subscription period is less than a month.

All Postpaid plans including member lines with unlimited voice service bundle are subject to our Fair Usage Policy.

All voice minutes bundled only apply to domestic mobile/fixed on-net and off-net usage and excludes video calls, IDD, International Roaming, Voicemail (1311) or calls to special numbers/premium numbers (e.g.: 1300 / 1500 / 1508 / 1600 / 1700 / 1900 / 103, 800 & 15999) and 02-prefix numbers for border calls to Singapore and 080-prefix numbers for border calls to Brunei.

All voice minutes bundled shall be used strictly as part of normal everyday mobile voice usage for individual customers and not for commercial use. In amplification of the Fair Usage Policy, the Service shall not be:

re-sold, rented or utilised in any other way;

used for multiple simultaneous calling, conference calling, re-supply, call centre usage, telemarketing, application-to-person communication, continuous calling for extended period of time, auto-dialling, machine-to-machine communication;

used for wholesale or for SIM boxing or aggregate minutes on our network;

used in connection with a device, software or application which re-routes calls;

used to set up switch devices which could keep a line open potentially for hours and limiting the ability for other customers to access our network; or

used for any other activity that U Mobile considers to be non-standard usage.

The following plans will be bundled with unlimited Internet quota for:

P68 plan for Facebook, Instagram, Twitter, WhatsApp, WeChat and Facebook Messenger; and

P79 plan for WhatsApp and WeChat.

U Mobile at its sole and absolute discretion reserves the right at any time without being liable to you to suspend or terminate the Service if you are found to be in violation of the Terms.

You may subscribe up to 3 member lines, either “Share 20” or “Share 50”, depending on the plan that you have signed up. For Share 50, upfront payment is required for each Share 50 member line subscribed. If you subscribe up to 3 Share 50 member lines, you are required to sign-up for auto-debit of the monthly charges for the principal and the member lines using your credit card. If you subscribe to Share 50, your credit limit will be increased automatically upon activation of each member line.

U Mobile may block or restrict the use of the device during the Subsidy Period if:
1. U Mobile suspects that you have committed fraud;
2. U Mobile finds that you have committed fraud; or
3. despite our reminders, you have failed to remit the Monthly Fees of selected rate plan for a continuous period of three (3) consecutive months from the activation of the device plan or any other period as determined by U Mobile from time to time.

U Mobile may unblock the use of the device upon receipt of the outstanding payment and upon your request to unblock the use of the device, if your device use is blocked due to non-payment of the Monthly Fees of selected rate plan.

If your device is blocked due to fraud or suspected fraud, you may be requested to contact U Mobile’s customer service for further instructions.

You remain liable for the Monthly Fees if you lose your device, if your account is barred or suspended, or if your use of device is blocked, for any reason.

General Postpaid Plan

This Postpaid Plan is available as a bundled service with a device or as a stand-alone service (Service) and is supplied according to the Terms of Service in our Postpaid Sign-Up Form. You must comply with those Terms of Service including our Fair Use Policy, Privacy Policy, the relevant Postpaid subscription plan and these additional terms and conditions (collectively, the Terms) all of which are available on www.u.com.my.

You must pay the Monthly Fee in full even if you do not use the Service to the full value for the month. No part of the Monthly Fee will be carried over to the following months. Any usage exceeding the Monthly Fee will be billed to you on monthly basis. Monthly Fee may also be referred to as “Monthly Commitment Fee”, “Monthly Access Fee” or other names as may be determined by us.

Charges for all other services not listed, such as International Direct Dial (IDD) and International Roaming will not be deducted from the Monthly Fee and will be charged separately. Unless specifically stated otherwise, monthly data and bundled minutes are only applicable for domestic usage and will not be available during Roaming.

We reserve the right to amend or change the tariffs at any time during the Contract Period.

The Service cannot be combined with other package unless stated otherwise.

Contract Period will be applicable when devices are bundled together with the Service. We may impose cancellation charges/fees (including unpaid device price) if you terminate the Services (or we terminate due to your non-compliance) prior to the agreed Contract Period. Contract Period may also be referred as “Minimum Period” or “Minimum Term”.

If you have bought any device or accessories from us or our dealers, all claims relating to those products are covered by the warranty, if any, offered by the relevant manufacturer. We do not provide any warranty claim on the device.

The Advance Access Fee is charged in advance to your account and will be shown in your first month bill. If you do not pay your bill by the due date, this Advance Access Fee may be used to offset any outstanding charges. Upon set off or deduction, we may also require you to pay a further advance fee in an amount that we determine. Any remaining balance of the advance fee will be refunded to you without interest if you terminate this Postpaid Plan provided all outstanding charges have been settled.

If you are an existing U Mobile prepaid customer and you wish to switch to this Postpaid Plan, you may retain your phone number. Any remaining SMS, voice minutes or data allowance to which you are entitled under the previous prepaid plan will be forfeited and any content subscription services which are part of your previous prepaid plan will be automatically terminated. However, any credit remaining may be carried over to this Postpaid Plan up to a maximum value of RM100 to offset bill payment. Any credit balance exceeding the sum of RM100 will be automatically forfeited.

If you have subscribed to any voice or SMS Postpaid Add-on Pack, when you change your rate plan, any unused quota from the voice or SMS Postpaid Add-on Pack will be forfeited without refund.

Upon activation of your new rate plan:

if your new rate plan has an unlimited voice service bundle:

your subscription of any voice Postpaid Add-on Pack on your previous rate plan will be terminated. You will be charged with the full monthly charges of the Postpaid Add-on Pack and any unused quota on the voice Postpaid Add-on Pack will be forfeited without refund.

if you have previously subscribed to any SMS Postpaid Add-on Pack, you will be re-subscribed to the same pack. The re-subscribed SMS Postpaid Add-on Pack will have a refreshed quota and will be valid until the last day of your bill cycle. You will be charged with the full charges for the SMS Postpaid Add-on Pack:

for the previous subscription on your previous rate plan; and

for the renewed subscription on your new rate plan.

if your new rate plan is not bundled with any unlimited voice service bundle, and if you have previously subscribed to any voice or SMS Postpaid Add-on Pack, you will be re-subscribed to the same pack. The re-subscribed voice or SMS Postpaid Add-on Pack will have a refreshed quota and will be valid until the last day of your bill cycle. You will be charged for the full monthly charges for the voice of or SMS Postpaid Add-on Pack:

for the previous subscription on your previous rate plan; and

for the renewed subscription on your new rate plan.

Your actual download speed and data capacity will vary and may be slower and are affected but not limited, by your distance from our mobile tower, the capacity of our mobile tower, the source of your download, your handset type and quality, the general Internet traffic and coverage availability. If your total download and upload use per month exceeds any applicable allocated data allowance, we will manage your bandwidth by reducing your speed.