U Mobile UPackage is a promotional package consisting of the Service, with the iPhone device to be purchased via a 0% interest instalment payment plan offered by U Mobile. If you subscribe to UPackage, the Terms and these additional terms and conditions will apply. The rate plans offered under UPackage for iPhone are P99 and P139 Postpaid plan.
A. Eligibility
1. UPackage is available to the following customers who are 22 years of age at the date of registration of UPackage:
a. new customers who port in from other service providers:
i. with no outstanding payment shown in their Postpaid bill for the past 3 months or more; and
ii. have spent a minimum of RM70 per month on their Postpaid lines for 3 consecutive months prior to the date the customer port in from other service providers; or
iii. new customers are required to subscribe UPackage using Auto Debit payment method.
b. existing U Mobile customers selected by U Mobile at its absolute discretion, from time to time.
2. If you are in category (b) and wish to switch to UPackage, your existing rate plan will be automatically terminated as at the date of our acceptance of your subscription and you are liable for any charges due to the termination of your existing rate plan. You must fully settle all outstanding charges under your existing rate plan before you can proceed with the UPackage registration.
3. Each customer (with one NRIC) will only be entitled to subscribe to one (1) UPackage. Only Malaysians are eligible to subscribe to UPackage.
B. Duration
The duration of the instalment payment plan is twenty four (24) months from the date of activation of U Package (“Subsidy Period”), depending on the iPhone model selected.
C. Price and Payment
1. By subscribing to UPackage, you will enjoy one (1) unit of iPhone at a subsidized price depending on your selection of the rate plan, iPhone model and capacity.
2. Prices for iPhone devices which are bundled with UPackage and Postpaid plan are set out in individual iphone device pages in www.u.com.my.
3. You are required to remit an upfront payment upon registration of the UPackage depending on the iPhone model purchased.
4. You will pay consecutive monthly payments (“Monthly Device Fee”) during the Subsidy Period which will appear as a charge in your monthly bill.
D. Ownership
Title, interest and ownership in the device will pass to you only upon full payment of all Monthly Device Fees.
E. Termination and Suspension
1. If you terminate or if we terminate your UPackage due to your default or if you downgrade your rate plan or change to another rate plan before the expiry of the Subsidy Period, you are required to pay U Mobile the outstanding Monthly Device Fees, as determined by U Mobile as set out below:
Balance charges = U Mobile Selling Price as shown in table below (without UPackage subsidy) – total instalment fees paid
Example: If you purchase an iPhone XR 64GB with Postpaid P99 and terminate in Month 7, the U Mobile Selling Price is RM3,270 and your Monthly Device Fee is RM115, you are required to pay U Mobile RM3,270–(RM115x8*)=RM2,350.
*In Month 7, you would have been billed for 8 months of instalment. This is due to the first instalment which has been billed at point of registration.
U Mobile Selling Price
