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Real time Payment Methods
Real time Payment Methods
U Mobile Service Center
(Cash, Cheque, Visa, Master,Amex and Union Pay credit card and Debit Card (with Visa and Master Card Logo)
  Address Operation Hours
1 Berjaya Times Square Store
G17, Ground Floor
East Wing
Berjaya Times Square
No 1 , Jalan Imbi
55100, Kuala Lumpur
10:00AM - 10:00PM (Monday - Sunday)
2 AEON AU2 Store
G11, Ground Floor, AEON AU2 Shopping Centre,
No. 6, Jalan Taman Setiawangsa
Bandar Baru Ampang
54200 Kuala Lumpur
10:00AM - 10:00PM (Sunday - Thursday)
10:00AM - 10:30PM (Friday, Saturday and Public Holidays)
3 One Utama Store
LG313C, Lower Ground Floor
1 Utama Shopping Centre (New Wing)
1, Persiaran Bandar Utama, Bandar Utama
47800, Petaling Jaya, Selangor
Sunday - Thursday : 10am - 10pm
Friday - Saturday : 10.00am - 10.30pm
4 Sunway Pyramid Store
Lot F1.26, 1st Floor
Sunway Pyramid
No 3, Jalan PJS 11/15
Bandar Sunway
46150 Petaling Jaya
Selangor
10:00AM - 10:00PM (Monday - Sunday)
5 Bukit Tinggi, Klang Store
B-G-10, Ground Floor, BBT One, 
Lebuh Batu Nilam 2, Bandar Bukit Tinggi,
41200 Klang, 
Selangor.
9:00am-05:30pm ( Monday - Friday)
9:00am-01:00PM (Saturday)
Close on Sunday and Public Holidays
6 Tropicana Store
Lot L2-45, Tropicana City Mall,
No.3 Jalan SS20/27,
47400, PJ, Selangor
10:00AM - 10:00PM (Monday - Sunday)
7 Seremban Store
Ground Floor, 
No. 135-1,Jln Tun Dr. Ismail,
72000, Seremban, 
Negeri Sembilan.
9:00am-05:30pm ( Monday - Friday)
9:00am-01:00PM (Saturday)
Close on Sunday and Public Holidays
8 Ipoh Store
S36, 2nd Floor,
Ipoh Parade Mall,
105, Jalan Sultan Abdul Jalil,
30450 Ipoh,
Perak.
10:00AM - 10:00PM (Monday - Sunday)
9 Seberang Jaya
No.50, Ground Floor, 
Jln. Todak 2. 13700 Seberang Jaya,
Pulau Pinang
9:00am-05:30pm ( Monday - Friday)
9:00am-01:00PM (Saturday)
Close on Sunday and Public Holidays
10 Queensbay Mall
2F- 33A & 35 (2nd floor)
Queensbay Mall,
100, Persiaran Bayan Indah,
Bayan Lepas, 11900,
Pulau Pinang
10:00AM - 10:00PM (Monday - Sunday)
11 Taman Molek , Johor Baru Store
Ground Floor, No 73 Jalan Molek 1/29
Taman Molek, 81100 Johor Bahru,Johor.
9:00am-05:30pm ( Monday - Friday)
9:00am-01:00PM (Saturday)
Close on Sunday and Public Holidays
12 Melaka Store
No 3, Ground Floor,
Jalan Merdeka,
Taman Melaka Raya, Melaka.
9:00am-05:30pm ( Monday - Friday)
9:00am-01:00PM (Saturday)
Close on Sunday and Public Holidays
13 Kuantan Store
A-37, Ground Floor,
Jalan Tun Ismail 1,
Kuantan Perdana,
25000 Kuantan,
Pahang.
9:00am-05:30pm ( Monday - Friday)
9:00am-01:00PM (Saturday)
Close on Sunday and Public Holidays
14 Kota Bahru Store
PT658, Seksyen 27,
Jalan Seri Cemerlang,
15000 Kota Bahru,
Kelantan.
9:00am-05:30pm ( Monday - Friday)
9:00am-01:00PM (Saturday)
Close on Sunday and Public Holidays
15 Kota Kinabalu Store
Unit 5/G6, Ground Floor,
Api-Api Ctr, Jln Centre Point
88100, Kota Kinabalu, Sabah
9:00am-05:30pm ( Monday - Friday)
9:00am-01:00PM (Saturday)
Close on Sunday and Public Holidays
16 Kuching Store
Jalan Tun Jugah Shophouses,
Lot 11880, Ground Floor
Blk 16, Jalan Tun Jugah,
Kuching Sarawak.
9:00am-05:30pm ( Monday - Friday)
9:00am-01:00PM (Saturday)
Close on Sunday and Public Holidays
Selfcare Portal
(www.u.com.my/selfcare/login)
Enjoy the convenience of payment right through your PC and Mobile Apps.Login to our Self Care and Mobile Apps account and make payment via Visa, Master and Amex.
U Mobile Apps
Download U Mobile Apps from Apple store and Playstore in your phone and make payment via Visa, Master and Amex Card.
Maybank Online Payment
7 Eleven Nationwide
You can pay your postpaid bills at all 7-Eleven stores nationwide.

Notes:
  • Only cash term is accepted.
  • You are required to present your hard copy bill/printed ebill or screenshot barcode to cashier and obtain receipt of payment.
  • You may make payment for active, suspended and deactivated accounts.
Non-Real time Payment Methods
(Payment will be updated the next working day by 1pm)
CIMB Bank Online Payment
RHB Bank Online Payment
Pos Online Payment
ATM
(Automated Teller Machine)
All Maybank ATM nationwide
Walk-in Payment
(Over the Counter)
  • Pos Malaysia Nationwide
  • Epay (Please refer to www.E-pay.com.my for more details on Epay services)
  • Mobility One (M1) (Please refer to www.mobilityone.com.my for more details on M1 services)
Postal Mail
Send in your Cheques, Bank Draft, Cashiers Order via mail! Remember to write your U Mobile account number at back of the cheque, bank draft and cashier order and then mail it to U Mobile Sdn. Bhd. Payment Services Unit, Finance Dept, Lot 11.01, Level 11, East Berjaya Times Square, No 1 Jalan Imbi, 55100 Kuala Lumpur.

Reminder
  • Please make sure that all transaction currencies are in Ringgit Malaysia.
  • U Mobile does not accept cash payments sent via mail.
  • All non-cash payments should be crossed and made payable to U Mobile Sdn. Bhd
  • Post-dated cheques and alterations on cheques will not be acceptable.
  • Your payment will take 2 working day for the bank to clear and reflect in your payment record.
  • Your service will be subjected to temporary interruption if full payment is not received by the due date.
  • Interest will be charged on the overdue amount at 1.5% or RM10 per month whichever is higher.
  • For reactivation of line, a reconnection fee of RM10 applies.
Auto Pay
Pay by auto charging your Visa, MasterCard and Amex on fixed schedule.

Just download the Auto Pay form at our U Mobile portal (www.u.com.my/payment-methods) and attach it with a photocopy of your Credit Card (front) and IC and fax it to us at 03-21428857 or you can email us to payment.processing@u.com.my.