{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":3,"day":25},"instant":{"seconds":1774368000,"nanos":0},"nowDate":"Mar 25, 2026, 12:00:00 AM","nowTime":"2026-03-25","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套，谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":3,"day":25},"instant":{"seconds":1774368000,"nanos":0},"nowDate":"Mar 25, 2026, 12:00:00 AM","nowTime":"2026-03-25","validTime":0}] }

{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/business/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/business/search-results.html" }

联系我们

建议搜索

热门搜索

U Mobile 最流行

组合优惠

探索 U Mobile Biz 配套专属组合优惠。灵活搭配 U Mobile 配套与家用 WiFi 方案，节省更多，让您的业务全天候顺畅在线。

U Biz 5G OFFICE

每月只需 RM50 起，即可享用无限量 5G 宽频，提高业务生产力！

Unbeatable 5G Devices

通过 U Mobile U Biz 方案免费获取 5G 手机，提升您的工作效率！即使出差海外，亦可畅享免费全球漫游，时刻与他人保持连接。立即了解更多！

商业后付配套

欢迎前来发掘 U Mobile 专为您的业务需求定制的后付配套。获取灵活且实惠的后付方案，让您的工作手机始终保持流畅连接！

U Biz Borneo

Be Unbeatable with our new U Biz Borneo Plan. Register your interest now!

移动 & 互联网

商业解决方案

中小型企业

企业

支援服务

移动 & 互联网

商业解决方案

中小型企业

企业

支援服务

常见问题

{ "searchResultPagePath": "/content/u-mobile/ch/business/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/ch/business/support/faqs/jcr:content/iparsys-1/layout_container/layout_container_cop/search_textbox_copy_.suggestions" }

搜索

{ "dropdownFaqProperties": [ { "title": "U Biz Fibre", "value": "u-biz-fibre", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre.html", "isGroupLabel": true, "childList": [ { "title": "U Biz Fibre是什么?", "value": "what-is-u-biz-fibre-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/what-is-u-biz-fibre-.html" }, { "title": "谁有资格使用这项服务？", "value": "who-is-eligible-to-sign-up-for-this-service-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/who-is-eligible-to-sign-up-for-this-service-.html" }, { "title": "如何签订此服务?", "value": "how-to-sign-up-for-this-service-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/how-to-sign-up-for-this-service-.html" }, { "title": "每月的费用和安装费是多少?", "value": "what-is-the-monthly-charge--and-installation-fee-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/what-is-the-monthly-charge--and-installation-fee-.html" }, { "title": "合同期限为多久?", "value": "is-there-a-contract-period-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/is-there-a-contract-period-.html" }, { "title": "是否附带任何硬件?", "value": "does-it-come-with-any-hardware-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/does-it-come-with-any-hardware-.html" }, { "title": "我是否可以使用自己的硬件，比如网状无线网络（mesh WiFi）?", "value": "can-i-use-my-own-hardware--such-as-mesh-wifi-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/can-i-use-my-own-hardware--such-as-mesh-wifi-.html" } ] }, { "title": "U Biz 5G", "value": "u-biz-5g", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G 是 5G 就绪的配套吗？", "value": "is-u-biz-5g-a-5g-ready-plan-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-u-biz-5g-a-5g-ready-plan-.html" }, { "title": "U Biz 5G 配套是什么？", "value": "what-is-the-u-biz-5g-plan-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/what-is-the-u-biz-5g-plan-.html" }, { "title": "U Biz 5G 能为我提供多快的网速？", "value": "what-speeds-can-i-expect-from-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/what-speeds-can-i-expect-from-u-biz-5g-.html" }, { "title": "我可否通过移动热点共享我的数据？移动热点的数据配额又是多少？", "value": "can-i-share-the-data-through-hotspot-and-what-is-the-quota-alloc", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/can-i-share-the-data-through-hotspot-and-what-is-the-quota-alloc.html" }, { "title": "U Biz 5G 是否附带路由器及/或调制解调器？", "value": "does-u-biz-5g-come-with-a-router-and-or-modem-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/does-u-biz-5g-come-with-a-router-and-or-modem-.html" }, { "title": "我如何查看我的数据使用量？", "value": "can-i-view-my-data-usage-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/can-i-view-my-data-usage-.html" }, { "title": "在签购时，我是否需付任何抵押金或预付费？", "value": "is-there-any-deposit-fee-or-upfront-payment-required-upon-regist", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-there-any-deposit-fee-or-upfront-payment-required-upon-regist.html" }, { "title": "如果我终止服务，我可否能取回 RM500 抵押金？", "value": "do-i-get-back-my-rm500-deposit-if-i-terminate-the-service-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/do-i-get-back-my-rm500-deposit-if-i-terminate-the-service-.html" }, { "title": "我能否把现有的 Postpaid 或 Wireless Broadband（WBB）配套转换成 U Biz 5G？", "value": "can-i-change-my-current-postpaid-or-wireless-broadband--wbb--pla", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/can-i-change-my-current-postpaid-or-wireless-broadband--wbb--pla.html" }, { "title": "我可在哪里签购或了解更多有关 U Biz 5G 呢？", "value": "where-can-i-subscribe-or-get-more-inquiries-regarding-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/where-can-i-subscribe-or-get-more-inquiries-regarding-u-biz-5g-.html" }, { "title": "能使用 U Biz 5G 的设备有哪些？", "value": "what-devices-are-compatible-with-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/what-devices-are-compatible-with-u-biz-5g-.html" }, { "title": "U Biz 5G 配套是否附带短信与语音/视频通话？", "value": "does-my-u-biz-5g-plan-comes-with-sms-and-voice-video-call-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/does-my-u-biz-5g-plan-comes-with-sms-and-voice-video-call-.html" }, { "title": "我可否在海外使用 U Biz 5G 配套的无限量数据？", "value": "can-i-use-the-unlimited-data-from-my-u-biz-5g-plan-overseas-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/can-i-use-the-unlimited-data-from-my-u-biz-5g-plan-overseas-.html" }, { "title": "此配套是否必须绑定合约？", "value": "is-there-any-contract-tied-with-the-subscription-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-there-any-contract-tied-with-the-subscription-.html" }, { "title": "U Biz 5G 是否有网速上限？", "value": "is-there-any-speed-cap-for-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-there-any-speed-cap-for-u-biz-5g-.html" }, { "title": "P2P 可否用于 U Biz 5G？", "value": "is-p2p-allowed-on-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-p2p-allowed-on-u-biz-5g-.html" }, { "title": "U Biz 5G 是否附带网速限制？", "value": "are-there-any-speed-restrictions-with-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/are-there-any-speed-restrictions-with-u-biz-5g-.html" }, { "title": "我如何查看 U Biz 5G 的网络覆盖范围？", "value": "how-can-i-check-which-areas-are-covered-for-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/how-can-i-check-which-areas-are-covered-for-u-biz-5g-.html" } ] }, { "title": "U Biz 5G 推介促销", "value": "u-biz-5g-launch-promo", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G推介促销是什么？", "value": "what-is-the-u-biz-5g-launch-promo-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/what-is-the-u-biz-5g-launch-promo-.html" }, { "title": "此 U Biz 5G 推介促销会进行到几时？", "value": "how-long-will-this-u-biz-5g-launch-promo-be-available-for-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/how-long-will-this-u-biz-5g-launch-promo-be-available-for-.html" }, { "title": "我可从哪里获得更多有关此推介促销的详情？", "value": "where-can-i-get-more-information-on-this-launch-promo-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/where-can-i-get-more-information-on-this-launch-promo-.html" }, { "title": "谁可以签购此推介促销？", "value": "who-is-eligible-for-this-launch-promo-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/who-is-eligible-for-this-launch-promo-.html" }, { "title": "如果我终止我的 U Biz 5G 配套，会有什么影响？", "value": "what-happens-to-my-rm10-rebate-if-i-terminate-my-u-biz-5g-plan-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/what-happens-to-my-rm10-rebate-if-i-terminate-my-u-biz-5g-plan-.html" } ] }, { "title": "U Biz 5G与免费Wi-Fi 6 5G路由器", "value": "u-biz-5g-router", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router.html", "isGroupLabel": true, "childList": [ { "title": "一般", "value": "general", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/general.html" }, { "title": "资格", "value": "eligibility", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/eligibility.html" }, { "title": "押金及月费", "value": "deposit-monthly-fees", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/deposit-monthly-fees.html" }, { "title": "终止服务", "value": "termination", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/termination.html" }, { "title": "难题处理", "value": "troubleshooting", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/troubleshooting.html" }, { "title": "保修及退还", "value": "warranty-returns", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/warranty-returns.html" } ] }, { "title": "Fixed IP Add-on", "value": "u-biz-5g-fixed-ip-add-on", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G Fixed IP（固定 IP 地址）添加服务是否有合约绑定？", "value": "is-there-a-contract-period-for-the-u-biz-5g-fixed-ip-add-on-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/is-there-a-contract-period-for-the-u-biz-5g-fixed-ip-add-on-.html" }, { "title": "Fixed IP（固定 IP 地址）添加服务的收费是多少？", "value": "how-much-does-the-fixed-ip-add-on-cost-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/how-much-does-the-fixed-ip-add-on-cost-.html" }, { "title": "如果我终止了我的 U Biz 5G 配套，会出现什么状况？", "value": "what-happens-if-i-terminate-my-u-biz-5g-plan-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/what-happens-if-i-terminate-my-u-biz-5g-plan-.html" }, { "title": "我该如何设置我的设备才能使用 Fixed IP（固定 IP 地址）？", "value": "how-do-i-configure-my-device-to-use-the-fixed-ip-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/how-do-i-configure-my-device-to-use-the-fixed-ip-.html" }, { "title": "我可否使用自己的路由器或设备？", "value": "can-i-use-my-own-router-or-device-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/can-i-use-my-own-router-or-device-.html" }, { "title": "U Mobile 是否有为此服务提供路由器？", "value": "does-u-mobile-provide-a-router-with-this-service-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/does-u-mobile-provide-a-router-with-this-service-.html" }, { "title": "我如何检查我的 Fixed IP（固定 IP 地址）是否正常运作？", "value": "how-do-i-check-if-my-fixed-ip-is-working-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/how-do-i-check-if-my-fixed-ip-is-working-.html" }, { "title": "如果我的 Fixed IP（固定 IP 地址）服务无法运作，我该怎么办？", "value": "what-should-i-do-if-my-fixed-ip-is-not-working-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/what-should-i-do-if-my-fixed-ip-is-not-working-.html" } ] }, { "title": "Wireless Broadband", "value": "wireless-broadband", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband.html", "isGroupLabel": true, "childList": [ { "title": "5G OFFICE PLUS", "value": "5g-office-plus", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/5g-office-plus.html" }, { "title": "OFFICE PLUS免费赠送Wi-Fi 6 5G路由器", "value": "free-wifi-6-5g-router-with-office-plus", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/free-wifi-6-5g-router-with-office-plus.html" }, { "title": "Fixed IP Add-on (5G OFFICE PLUS)", "value": "5g-office-plus-fixed-ip-add-on", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/5g-office-plus-fixed-ip-add-on.html" }, { "title": "5G OFFICE (U Biz 5G)", "value": "u-biz-5g", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/u-biz-5g.html" }, { "title": "U Biz 5G与免费Wi-Fi 6 5G路由器", "value": "u-biz-5g-router", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/u-biz-5g-router.html" }, { "title": "Fixed IP Add-on", "value": "u-biz-5g-fixed-ip-add-on", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/u-biz-5g-fixed-ip-add-on.html" }, { "title": "U Biz 5G 推介促销", "value": "u-biz-5g-launch-promo", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/u-biz-5g-launch-promo.html" } ] }, { "title": "Fixed Broadband", "value": "fixed-broadband", "url": "/content/u-mobile/ch/business/support/faqs/broadband/fixed-broadband.html", "isGroupLabel": true, "childList": [ { "title": "U Biz Fibre", "value": "u-biz-fibre", "url": "/content/u-mobile/ch/business/support/faqs/broadband/fixed-broadband/u-biz-fibre.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/5g-office-plus-fixed-ip-add-on.html", "breadCrumbs": [ { "title": "支援服务", "url": "/content/u-mobile/ch/business/support.html" }, { "title": "常见问题", "url": "/content/u-mobile/ch/business/support/faqs.html" }, { "title": "无线宽频", "url": "/content/u-mobile/ch/business/support/faqs/broadband.html" }, { "title": "Wireless Broadband", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband.html" } ] }

找不到您想要的帮助？

想获得进一步的协助，请通过以下方式联系我们：

电邮我们

我们会尽快回复您

了解更多

找到我们

寻找您邻近的商务合作伙伴

寻找商店

与客户经理联系

寻求紧急支援

{ "siteTheme": "theme-business" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容，从而为您带来我们网站上的最佳体验。单击“接受”，即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。

接受

组合优惠

U Biz 5G OFFICE

Unbeatable 5G Devices

商业后付配套

U Biz Borneo

移动 & 互联网

商业解决方案

中小型企业

企业

支援服务

常见问题

找不到您想要的帮助？

电邮我们

找到我们

与客户经理联系

关于我们

帮助

条例与通知

{{title}}

{{submittedDetailsLabel}}

{{yourSelectedPlanLabel}}

{{personalDetailsFormLabel}}

{{installationAddressFormLabel}}

{{registrationAddressFormLabel}}

{{title}}

{{submittedDetailsLabel}}

{{yourSelectedPlanLabel}}

{{personalDetailsFormLabel}}

{{installationAddressFormLabel}}

{{registrationAddressFormLabel}}