Top Up & Get 15% More

  1. When is the promotion?
  2. The promotion is between 17 Dec 2011 and 29 Feb 2012.

  3. What is the promotion about?
  4. Customer will get 15% top up bonus airtime on their 2nd top up onward after activation as long as they:
    i. top up RM10 and above
    ii. make 1 IDD call

  5. I activated my line and top up RM20 yesterday, why did I not getting my 15% top up bonus?
  6. The RM20 is considered as first top up. Only 2nd top up onward after activation is entitled to the bonus airtime. Besides, you have to make at least one successful IDD call.

  7. Do I have to make IDD call to a specific country?
  8. You can make an IDD call to any country to qualify and get 15% top up bonus.

  9. I have topped up RM5 from 7 Eleven, why did I not get the 15% top up bonus?
  10. Only RM10 and above in a single top up will get the 15% top up bonus. Besides, it has to be 2nd top up after activation and you need to make at least one IDD call.

  11. What type of services that I can use with the bonus airtime?
  12. You can use the bonus airtime for any of U Mobile product and services. You can use it to call, SMS, MMS, making video call or purchase any of the content..

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