For the first time ever in Malaysia, enjoy an offer unlike any other only from U Mobile. Now all U Mobile prepaid subscribers will automatically enjoy local Singapore rates while roaming in Singapore. In fact, we're offering the lowest call and SMS rates.

To top that, we're also giving the lowest data rates at only 30sen/MB. Now you no longer need to switch SIMs or buy a local Singapore prepaid SIM pack, just make sure you have sufficient balance in your U Mobile account to keep talking. Drop into any of our outlets, 7 Eleven & Singer; or simply log on to our website to order your U Mobile Prepaid SIM Pack and have it mailed to you today.


Roam like Local - Rate Plan

* Based on published rates on other operators' website as of July 2011.


Please refer to http://www.u.com.my/idd/international-mms-rates for MMS International rates.

All prepaid subscribers will now enjoy local Singapore rates and will no longer be charged international roaming rates.

Terms & Conditions

    General
  • This Promotion is available to all U Mobile prepaid subscribers and it is provided according to the Terms of Service in our Registration Form. You must comply with those Terms of Service including the relevant service descriptions, our Fair Use Policy and these terms and conditions (collectively, the "Terms").
  • We reserve the right to modify or otherwise change these Terms including the charges without notice to you. This overrides any requirement where we may have to give you notice in other parts of our agreement with you.
  • This Promotion cannot be combined with any other offers unless expressly stated.
  • This Promotion is available until it is withdrawn by us.


    Roaming in Singapore
  • If you use our service while you are in Singapore, you do not have to pay roaming charges but you will be charged the local Singapore prepaid rates as stated in the service description and rates table. Those rates may be changed from time to time without further notice to you. Please check our website, www.u.com.my periodically to determine any changes to the rates.
  • Roaming IDD rates will still apply if you make overseas prepaid IDD calls.

FAQs

What is this promotion all about?
This promotion offers you Singapore's local call rates while roaming in Singapore.

When is the promotional period?
The promotion starts from the 3rd of August 2011 until further notice.

How do I subscribe to this promotion?
Subscription is not needed. The international roaming service will be activated by default.

Is there a subscription or registration fees?
There are no registration or subscription charges.

I am a post-paid customer, why can't I subscribe to this promo?
This promotion is only available to our prepaid subscribers.

Can I roam in other countries besides Singapore?
No. You can only roam in Singapore via the StarHub network.

Will I be able to browse the internet on my mobile while I am on roaming in Singapore?
Yes, you can.

Do I need to key in any specific codes before dialling in order to make an outgoing call?
No, you do not need to key in any specific codes.

Will I be charged for making international calls to other countries?
Yes, you will be charged based on the roaming IDD rates, depending on which country that you call.

What is the minimum credit balance that I must have in my prepaid account in order to use this service?
There is no minimum credit balance requirement but you must maintain and have sufficient credit balance to make/receive a call.

Can I use my 2G phone to roam when in Singapore?
Yes, you can.

Are there any phone settings required? (For roaming as well as to be able to browse data)
There are no phone settings required.

Will I be able to check my credit balance after making/receiving calls while on roaming?
Yes, you can. Just dial *118# to check your credit balance.

If I purchase a top-up voucher from 7E in Malaysia and bring it along to Singapore, will I be able to top-up while on roaming in Singapore?
Yes, you can. You can top-up by choosing any of these two methods. *118# or send a SMS to 22128 to top up.

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