{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":4,"day":26},"instant":{"seconds":1714060800,"nanos":0},"nowDate":"Apr 26, 2024, 12:00:00 AM","nowTime":"2024-04-26","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套,谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":4,"day":26},"instant":{"seconds":1714060800,"nanos":0},"nowDate":"Apr 26, 2024, 12:00:00 AM","nowTime":"2024-04-26","validTime":0}] }
icon
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转换至4G/5G网络!

为了响应由政府提倡的国家数字网络计划(Jendela),3G网络将被终止并且致力于4G/5G网络的发展,为马来西亚人民提供最佳网络体验。

Crystal-Clear HD Calls

更高速数据及低延迟率​

尽情以高速无延迟地播放您最爱的电影​。

A True Multitasking Experience

更可靠和稳定的网络素质​

享受无间断无干扰的网络体验。​

Speedy Call Setup​

更广的网络覆盖率​

无论在马来西亚哪个角落都能享有良好的网络体验。​

更多关于JENDELA的计划

升级使用4G手机从RM0起!

升级并使用我们价格实惠的 4G 手机享受更快的速度和更好的网络服务,一切从 RM0 起! 不要错过这个无与伦比的优惠 - 马上点击查看我们的选项。

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您已经使用4G了吗?

当3G网络被全面淘汰后,只有支持4G的移动设备才能连接上我们的4G网络。 如果您的设备只支持3G网络,那是时候升级了! 根据以下步骤即可检查您的手机是否支持4G网络。 

 

已经拥有支持4G网络的设备? 滑下去查看怎么开通VoLTE

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步骤 1

settings

前往设定并选择移动网络。

步骤 2

cellular

选择网络模式。

步骤 3

4g-volte

若4G/LTE是选项之一,您的设备支持4G网络。

步骤 1

settings

前往设定并选择通用。

步骤 2

cellular

选择蜂窝网络。

步骤 3

4g-volte

若4G/LTE是选项之一,您的设备支持4G网络。

手机不支持4G网络?

只需RM0就可以签购以下支持4G网络的手机!

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Device 1
RM0,献给所有人!
Samsung Galaxy A03

(零售价: 从 RM469 起)

手机价格
32GB

RM0

订金

RM0

登记须付总额

RM0

手机配套合同有效期为 24 个月。

Device 3
RM0,献给所有人!
OPPO A57

(零售价: 从 RM699 起)

手机价格
64GB

RM0

订金

RM0

登记须付总额

RM0

手机配套合同有效期为 24 个月。

*手机配套合同有效期为 24 个月。

Device 1
RM0,献给所有人!
Samsung Galaxy A03

(零售价: 从 RM469 起)

手机价格
32GB

RM99

订金

RM0

登记须付总额

RM99

手机配套合同有效期为 12 个月。

Device 3
RM0,献给所有人!
OPPO A57

(零售价: 从 RM699 起)

手机价格
64GB

RM199

订金

RM0

登记须付总额

RM199

手机配套合同有效期为 12 个月。

*手机配套合同有效期为 12 个月。

已经使用4G?

享受免费VoLTE高清语音通话!

 

Crystal-Clear HD Calls

高清语音通话

体验更清晰的通讯服务。

A True Multitasking Experience

真正的多任务处理体验 

保持在线与联系的同时不受干扰地聊天或畅游,甚至可在通话的同时继续玩游戏。

Improved Quality Calls

提高通话质量

不管您是否在移动覆盖范围以内,都能体验稳定的通话服务。

根据以下步骤开通VOLTE

步骤 1

ensure volte

确保手机支持VoLTE

通过您的电话设置检查并确保设备支持VoLTE。 

步骤 2

update your device

升级手机软件

确保您的手机已经升级到
最新的软件。 

步骤 3

set up mobile data

设置您的移动数据

前往电话设置 >移动数据>移动数据选项

步骤 4

enable volte

启用VoLTE ​

选择4G并启用VoLTE。

您也可点击这里参考我们的开通指南。

免费启动高清语音通话!

常见问题

在这里找到您想要的解答。

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3G服务终止
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faq personal postpaid
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