{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/personal/search-results.html" }
U Mobile
手机配套
手机
宽频
数码生活
优惠
服务中心
5G Now
SHOP

建议搜索

热门搜索

U Mobile 最流行

后付配套
后付配套

通过我们全新的U Postpaid plans享受高达1,000GB的5G数据。立即查看！
每月配套
每月配套

第一超值无限量数据配套，并且能免费享有4G/5G无上限网速。
手机
手机

通过U PayLater 或 U SaveMore就能立即拥有最新的5G手机
手机配套
手机
宽频
数码生活
优惠
服务中心
5G Now

联系我们

若您需要帮助，请联系我们。

{ "formName": "CONTACT\u002DUS\u002DPERSONAL", "submitEndpoint": "/content/u-mobile/ch/personal/support/contact-us/jcr:content/root/layout_container/background/background-content/layout_container/form_container.submit", "reCaptchaSiteKey": "6LeMFacbAAAAAEfU7KZwkk0q90WIljTbk90Rr_Fj" }

我要查询关于...

{ "dataList": [{"label":"U Mobile 线上商店","value":"u_mobile_online_store"},{"label":"公司信息","value":"corporate_information"},{"label":" 就业机会","value":"career_opportunity"},{"label":" 促销","value":"promotion"},{"label":" 产品","value":"products"},{"label":" 其他","value":"others"},{"label":" 网络","value":"network"},{"label":"加额","value":"top_up"},{"label":"Add-Ons / 服务","value":"add_ons_services"},{"label":"收费","value":"billing"}], "value": "" }
{ "dataList": [{"label":"合伙","value":"partnership"},{"label":"赞助","value":"sponsorship"}], "value": "" }

{ "dataList": [{"label":"申请工作","value":"job-application"},{"label":"实习","value":"internship"}], "value": "" }

{ "dataList": [{"label":"手机组合","value":"phone-bundle"},{"label":" 奖励","value":"rewards"},{"label":" 其他促销","value":"other-promo"}], "value": "" }

{ "dataList": [{"label":"预付","value":"prepaid"},{"label":"后付费","value":"postpaid"},{"label":"宽带","value":"broadband"},{"label":"Add-Ons / 服务","value":"add-ons-services"},{"label":"其他","value":"others"}], "value": "" }

{ "dataList": [{"label":"其他","value":"others"}], "value": "" }

{ "dataList": [{"label":"没有信号","value":"no-service"},{"label":"无法拨打电话","value":"unable-to-call"},{"label":" 连接缓慢","value":"slow-connection"},{"label":"无法接听电话","value":"unable-to-receive-call"},{"label":"无法连接","value":"unable-to-connect"}], "value": "" }

{ "dataList": [{"label":"充值未反映","value":"top-up-value-not-reflected"},{"label":"无法充值","value":"unable-to-top-up"},{"label":"充值券已锁定","value":"top-up-voucher-locked"}], "value": "" }

{ "dataList": [{"label":"无法转移 CreditShare","value":"unable-to-transfer-creditshare"},{"label":"没有收到 CreditShare","value":"did-not-receive-creditshare"},{"label":"无法购买 Add-Ons","value":"unable-to-purchase-add-ons"},{"label":"没有购买 Add-Ons","value":"did-not-purchase-add-ons"},{"label":"无法通过数码商品和服务购买","value":"unable-to-purchase-via-digital-goods-services"},{"label":"未通过数码商品和服务购买","value":"did-not-purchase-via-digital-goods-services"},{"label":"取消订阅数码商品和服务","value":"unsubscribe-digital-goods-services"},{"label":"阻止对数码商品和服务收费","value":"block-charging-for-digital-goods-services"}], "value": "" }

{ "dataList": [{"label":"没有收到实物账单","value":"did-not-receive-physical-bill"},{"label":"没有收到电子账单","value":"did-not-receive-e-bill"},{"label":"不正确的收费","value":"incorrect-charges"},{"label":"提前终止罚款支付","value":"early-termination-penalty-payment"},{"label":" IR/IDD 费用","value":"ir-idd-charges"},{"label":"无法付款","value":"unable-to-make-payment"},{"label":" 付款未反映","value":"payment-not-reflected"}], "value": "" }

个人资料

{ "dataList": [{"label":"Mr","value":"mr"},{"label":"Mrs","value":"mrs"},{"label":"Ms","value":"ms"},{"label":"其他","value":"others"}], "value": "" }

{ "internalValue": "", "isDisabled": false, "rules": { "required": true, "min": 0, "max": 999, "regex": " " } }

{ "internalValue": "", "isDisabled": false, "rules": { "required": true, "min": 0, "max": 999, "regex": " " } }

{ "dataList": [{"label":"柔佛","value":"johor"},{"label":"吉打","value":"kedah"},{"label":"吉兰丹","value":"kelantan"},{"label":"吉隆坡","value":"kuala_lumpur"},{"label":"纳闽","value":"labuan"},{"label":"马六甲","value":"malacca"},{"label":"森美兰州","value":"negeri_sembilan"},{"label":"彭亨","value":"pahang"},{"label":"槟城","value":"penang"},{"label":"霹雳州","value":"perak"},{"label":"玻璃市","value":"perlis"},{"label":"沙巴","value":"sabah"},{"label":"砂拉越","value":"sarawak"},{"label":"雪兰莪","value":"selangor"},{"label":"登嘉楼","value":"terengganu"},{"label":"其他","value":"others"}], "value": "" }

{ "internalValue": "", "isDisabled": false, "rules": { "required": true, "min": 0, "max": 999, "regex": " " } }

{ "internalValue": "", "isDisabled": false, "rules": { "required": true, "min": 1, "max": 1000, "regex": " " } }
{{characterLeft}}/{{rules.max}}
{ "dataList": [{"label":"是","value":"是"},{"label":"否","value":"不是"}], "defaultValue": "", "isDisabled": false }
你是现有的 U Mobile 用户吗？

{ "dataList": [{"label":"是","value":"yes"},{"label":"否","value":"no"}], "defaultValue": "", "isDisabled": false }
你是否希望通过短信或邮件获得更多通知/资料更新？

请尝试
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

感谢您联系 U Mobile！

我们已收到您的询问，客户服务主管将通过电子邮件与您联系。

返回主页
group 13170

哎呀，对不起！请再尝试一次。

联系我们

另外，您也可以通过以下管道与我们联系获得协助。

my-u-mobile-app

MyUMobile App

通过 MyUMobile App 联络我们。

下载 App
facebook

Facebook

通过 Messenger 留下您的信息。

现在留言
twitter

Twitter

在推特中写下您的问题，我们将尽快回应您！

现在发文
call us

联系我们

想与我们的客服联系？请拨打 +6018 388 1318

my-u-mobile-app

MyUMobile App

通过 MyUMobile App 联络我们。

下载 App
facebook

Facebook

通过 Messenger 留下您的信息。

现在留言
twitter

Twitter

在推特中写下您的问题，我们将尽快回应您！

现在发文
call us

联系我们

想与我们的客服联系？请拨打 +6018 388 1318

{ "siteTheme": "theme-personal" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容，从而为您带来我们网站上的最佳体验。单击“接受”，即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。

接受