转台至 U Mobile

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我的户口

建议搜索

无需付费长达6个月

签购 iPhone 16e、15 Pro、15 或13 配套的首6个月无需缴付任何费用。您的新手机还可免费享受全球漫游和 1,000GB 的高速 5G 数据，一切尽在 U Mobile。

无懈可击的 5G 手机

浏览无懈可击的精选免费 5G 手机，为您的所有移动服务提供 1,000GB 的高速 5G 数据。

iPhone 16 系列

用 iPhone 16 系列手机记录开斋节的美好回忆！立即搭配 U Family 或 U Postpaid，在拍摄温馨节日照片同时与家人保持联系。

Google Pixel 9a

智美兼具，AI驱动。搭载Gemini的Google Pixel 9a让您事半功倍-以无懈可击的价格即刻拥有。

无线宽频

尽享U Home 5G带来的光纤网速体验，并同时签购Samsung电视。此外，配备Wi-Fi 6 5G路由器，让您所有设备实现无缝连接。

后付配套

签购 U Mobile 的后付数据套餐 - U Postpaid 38、68 和 98。享受 4G 和 5G 网络上的超级热点（Ultra Hotspot ）以及无限量本地通话，每月只需 RM38。请即获取！

数据配套

NO. 1 无限量预付配套，如今2倍更快速，每月只需RM25！无论视频、游戏或社交，U Prepaid 都能让您畅游无阻！

崭新 5G 手机

当您购买最新的 5G 手机以及 U Mobile 的 U Postpaid 套餐时，可通过 U PayLater 享受无与伦比的节省和灵活性。马上了解更多。

手机配套

手机

宽频

数码生活

优惠

服务中心

Next Gen 5G

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转台至 U 的简单步骤

步骤 1

在您转台至 U Mobile 前, 请阅读以下指南。

步骤 2

浏览我们的网店选择您心仪的配套。选择 Switch To U 开始转台流程。

步骤 3

一旦您的订单确认后，请按照此处的步骤* 操作，然后激活您的SIM卡以完成转台流程。

步骤 4

请前往您的订单记录或查阅转台至 U 状态**界面查看您的转台进度。

*请定期检查您的专台状态，并在收到SIM卡后14天内激活，以防订单被自动取消
**您可以在线查看状态，或通过您当初选择的转台渠道进行查询。

转台注意事项

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提交转台申请前，请确保您已符合下列条件：

还清所有账单

无绑定合约

主手机线和附属线 (如有)
处于活跃状态

是注册此手机号码的拥有者

使用与当前服务商相同的

身份证号码进行注册

18 岁或以上
(12-17 岁只能签购预付配套)

在网店中查看您的转台进度

您可在与当前运营商完成手续后追踪您的转台进度。

立即查阅

请回复当前的服务商以确保完成您的转台流程

以下是您可能收到的短信：

{}

Maxis

Digi

Celcom

Maxis

Digi

Celcom

如果您的转台申请不成功，请按以下步骤操作

重新提交您的申请

请查看转台失败的原因，并在此处*了解需要采取的措施。

提交新的转台申请

如果您无法重新提交申请，请先确认之前的申请已取消，然后再提交新的转台请求。

*您可以在 14 天内重新提交申请 3 次。如果在此期间未采取任何行动，订单将自动取消。

启动 SIM 卡完成您的 U Mobile 转台流程

实体 SIM 卡

一旦转台成功且启动 SIM 卡，请将新的 SIM 卡插入您的设备。

eSIM

在您的网店面板上，查看订单记录以了解您是否转台成功。

在启动 eSIM 之前，请从您的电子邮件或 MyUMobile App 中获取二维码。

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}, { "title": "优惠", "value": "deals", "url": "/content/u-mobile/ch/personal/deals.html", "isGroupLabel": true, "childList": [ { "title": "MyUMobile 奖励", "value": "giler-rewards", "url": "/content/u-mobile/ch/personal/deals/giler-rewards.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/ch/personal/deals/pakej-rahmah.html" }, { "title": "新App用户专享免费数据", "value": "free-data-first-time-app-users", "url": "/content/u-mobile/ch/personal/deals/free-data-first-time-app-users.html" }, { "title": "无需付费长达6个月", "value": "iphone-rm0", "url": "/content/u-mobile/ch/personal/deals/iphone-rm0.html" }, { "title": "MyUMobile 奖励", "value": "rewards", "url": "/content/u-mobile/ch/personal/deals/rewards.html" }, { "title": "预付优惠", "value": "good-deals-for-u", "url": "/content/u-mobile/ch/personal/deals/good-deals-for-u.html" }, { "title": "Samsung TV", "value": "samsung-tv", "url": "/content/u-mobile/ch/personal/deals/samsung-tv.html" }, { "title": "崭新 5G 手机", "value": "5g-devices", "url": "/content/u-mobile/ch/personal/deals/5g-devices.html" }, { "title": "与您同行", "value": "travel-with-u", "url": "/content/u-mobile/ch/personal/deals/travel-with-u.html" }, { "title": "买一送一 5G 手机", "value": "5g-phone-buy-1-free-1", "url": "/content/u-mobile/ch/personal/deals/5g-phone-buy-1-free-1.html" }, { "title": "预付用户专属优惠", "value": "prepaid-personalised-offers", "url": "/content/u-mobile/ch/personal/deals/prepaid-personalised-offers.html" } ] }, { "title": "数码生活", "value": "lifestyle", "url": "/content/u-mobile/ch/personal/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "娱乐", "value": "entertainment", "url": "/content/u-mobile/ch/personal/lifestyle/entertainment.html" }, { "title": "电信账单代收", "value": "carrier-billing", "url": "/content/u-mobile/ch/personal/lifestyle/carrier-billing.html" }, { "title": "其他", "value": "others", "url": "/content/u-mobile/ch/personal/lifestyle/others.html" }, { "title": "金融服务", "value": "financial", "url": "/content/u-mobile/ch/personal/lifestyle/financial.html" }, { "title": "旅游", "value": "travel", "url": "/content/u-mobile/ch/personal/lifestyle/travel.html" } ] }, { "title": "服务中心", "value": "support", "url": "/content/u-mobile/ch/personal/support.html", "isGroupLabel": true, "childList": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/ch/personal/support/myumobile-app.html" }, { "title": "常见问题", "value": "faqs", "url": "/content/u-mobile/ch/personal/support/faqs.html" }, { "title": "查找商店", "value": "store-finder", "url": "/content/u-mobile/ch/personal/support/store-finder.html" }, { "title": "联系我们", "value": "contact-us", "url": "/content/u-mobile/ch/personal/support/contact-us.html" }, { "title": "自助", "value": "self-help", "url": "/content/u-mobile/ch/personal/support/self-help.html" }, { "title": "细则与条例", "value": "terms-conditions", "url": "/content/u-mobile/ch/personal/support/terms-conditions.html" }, { "title": "自助操作", "value": "self-serve", "url": "/content/u-mobile/ch/personal/support/self-serve.html" }, { "title": "网络覆盖", "value": "coverage-map", "url": "/content/u-mobile/ch/personal/support/coverage-map.html" }, { "title": "防诈骗意识", "value": "scam-awareness", "url": "/content/u-mobile/ch/personal/support/scam-awareness.html" } ] }, { "title": "未找到网页", "value": "error-message", "url": "/content/u-mobile/ch/personal/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Mobile Hybrid", "value": "mobile-hybrid", "url": "/content/u-mobile/ch/personal/mobile-hybrid.html", "isGroupLabel": true, "childList": [ { "title": "Mobile Plans", "value": "mobile-plans", "url": "/content/u-mobile/ch/personal/mobile-hybrid/mobile-plans.html" }, { "title": "Support", "value": "support", "url": "/content/u-mobile/ch/personal/mobile-hybrid/support.html" }, { "title": "Online Bill Payment", "value": "online-bill-payment", "url": "/content/u-mobile/ch/personal/mobile-hybrid/online-bill-payment.html" }, { "title": "Store", "value": "store", "url": "/content/u-mobile/ch/personal/mobile-hybrid/store.html" }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/ch/personal/mobile-hybrid/lifestyle.html" } ] }, { "title": "搜索结果", "value": "search-results", "url": "/content/u-mobile/ch/personal/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Offline Device Stock Check", "value": "offline-device-stock-check", "url": "/content/u-mobile/ch/personal/offline-device-stock-check.html", "isGroupLabel": true, "childList": [] }, { "title": "U Mobile 预付线上加额", "value": "prepaid-top-up", "url": "/content/u-mobile/ch/personal/prepaid-top-up.html", "isGroupLabel": true, "childList": [ { "title": "U Mobile 线上加额状态", "value": "prepaid-top-up-status", "url": "/content/u-mobile/ch/personal/prepaid-top-up/prepaid-top-up-status.html" } ] }, { "title": "线上付款", "value": "postpaid-pay-bill", "url": "/content/u-mobile/ch/personal/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ 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转用无懈可击的配套

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家庭配套

后付配套

预付配套

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"anchorName": "u-postpaid-68", "ctaType": "left", "planStickerText": "已升级!", "planStickerStyle": "variant-2", "planCardColor": "red", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UPostpaid-68.svg", "currentPrice": "68", "currentPriceSuffix": "/月", "rightCtaText": "立即购买", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/U_Postpaid_68?categorys=Plans_Only&brand=Postpaid&productId=1121&default_service_type=new_u_mobile_line&default_sim_type=esim", "leftCtaText": "立即转台", "leftCtaPath": "https://shop.u.com.my/um/offer-detail/U_Postpaid_68?categorys=Plans_Only&brand=Postpaid&productId=1121&default_service_type=switch_to_u&default_sim_type=esim", "topCtaText": "立即升级配套", "topCtaPath": "/content/u-mobile/ch/personal/support/self-help/upsize-your-plan.html", "planID": "u-postpaid-68", "planShortName": "U Postpaid 68", "fbbPlan": "N", "planValueTab": [ { "leftColText": "300GB\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "500GB\r\n", "useLeftColumnOnly": "N" }, { "leftColText": "5G/4G 网络数据\r\n", "useLeftColumnOnly": "Y" } ], "keyFeatures": [ { "keyFeatureDesc": "Ultra Hotspot 5G \r\n(共享 500GB 数据配额)\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "无限量本地通话\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "免费国际漫游于<a href=\"/content/u-mobile/ch/personal/mobile-plans/roam-travel/roaming.html#u685groamingcountries\" target=\"_blank\">新加坡、印尼和泰国</a>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "免费接听来电于<a href=\"/content/u-mobile/ch/personal/mobile-plans/roam-travel/roaming.html#u685groamingcountries\" target=\"_blank\">新加坡、印尼和泰国</a>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "多达2条 U FamilyShare 附属线\r\n", "keyFeatureIcon": "check-mark" } ], "planFeatureTitle": "更多配套功能", "planFeatureDesc": "U FamilyShare\r\n只需 RM38/线即可让您与多达 2 位亲朋好友无时无刻联系。\r\n<a href=\"/content/u-mobile/ch/personal/mobile-plans/postpaid/family-lines.html\">了解更多!</a>\r\n \r\nU SaveMore & UPayLater \r\n超值手机配套等着您\r\n", "expandPlanCard": "false", "hasPage": true }, { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 3, "planDetailsPagePath": "/content/u-mobile/ch/personal/admin/mobile-plans-cards/postpaid/u-postpaid/u-postpaid-98", "anchorName": "u-postpaid-98", "ctaType": "left", "planStickerStyle": "variant-2", "planCardColor": "turquoise", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UPostpaid-98.svg", "currentPrice": "98", "currentPriceSuffix": "/月", "rightCtaText": "立即购买", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/U_Postpaid_98?categorys=Plans_Only&brand=Postpaid&productId=781&default_service_type=new_u_mobile_line&default_sim_type=esim", "leftCtaText": "立即转台", "leftCtaPath": "https://shop.u.com.my/um/offer-detail/U_Postpaid_98?categorys=Plans_Only&brand=Postpaid&productId=781&default_service_type=switch_to_u&default_sim_type=esim", "topCtaText": "立即升级配套", "topCtaPath": "/content/u-mobile/ch/personal/support/self-help/upsize-your-plan.html", "planID": "postpaid-98", "planShortName": "U Postpaid 98", "fbbPlan": "N", "planValueTab": [ { "leftColText": "1,000GB\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": " 5G/4G 网络数据 \r\n", "useLeftColumnOnly": "Y" } ], "keyFeatures": [ { "keyFeatureDesc": "Ultra Hotspot 5G \r\n(共享 1,000GB 数据配额)\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "无限量本地通话\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "免费 15GB 国际漫游于<a href=\"/content/u-mobile/ch/personal/mobile-plans/roam-travel/roaming.html#5groamingcountries\">超过 60 个目的地</a> \r\n\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "免费接听来电于<a href=\"/content/u-mobile/ch/personal/mobile-plans/roam-travel/roaming.html#5groamingcountries\">超过 60 个目的地</a>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "多达6条 U FamilyShare 附属线\r\n", "keyFeatureIcon": "check-mark" } ], "planFeatureTitle": "更多配套功能", "planFeatureDesc": "U FamilyShare \r\n 只需 RM38/线即可让您与多达 6 位亲朋好友无时无刻联系。\r\n<a href=\"/content/u-mobile/ch/personal/mobile-plans/postpaid/family-lines.html\">了解更多! \r\n</a>\r\n \r\nU SaveMore & U PayLater \r\n超值手机配套等着您\r\n", "expandPlanCard": "false", "hasPage": true } ] }

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"planValueTab": [ { "leftColText": "无限量 6Mbps \r\n\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "如今 2 倍更快速 (3Mbps)\r\n", "rightColText": " \r\n \r\n", "useLeftColumnOnly": "Y" } ], "keyFeatures": [ { "keyFeatureDesc": "无限量数据* (FUP: 40GB)\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "每日免费极速体验**\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "无限量语音通话\r\n", "keyFeatureIcon": "check-mark" } ], "expandPlanCard": "false", "hasPage": true }, { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 2, "planDetailsPagePath": "/content/u-mobile/ch/personal/admin/mobile-plans-cards/prepaid/switch/u35", "anchorName": "u35", "ctaType": "right", "planStickerText": "最畅销", "planStickerStyle": "variant-2", "planCardColor": "orange", "masterHeadImg": "/content/dam/u-mobile/personal/mobile-plans/prepaid/hub/plan-masthead/20240613/UPREPAID-35-265X42.svg", "currentPrice": "35", "currentPriceSuffix": "/月", "rightCtaText": "立即转台", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/Prepaid_SIM_Pack?category=Plans_Only&brand=Prepaid&default_region=peninsular_malaysia&additional=&productId=581&default_service_type=switch_to_u&default_sim_type=physical_sim&default_collect_method=delivery", "leftCtaText": "App 内购买", "leftCtaPath": "https://m.u.my/6ywZMwDPiMSyuuETA?utm_source=website", "planShortName": "U Prepaid 35", "planValueTab": [ { "leftColText": "无限量 12Mbps\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "如今 2 倍更快速 (6Mbps)\r\n", "useLeftColumnOnly": "Y" } ], "keyFeatures": [ { "keyFeatureDesc": "无限量数据* (FUP: 200GB)\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "每周末 5G/4G 无限量**\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "无限量语音通话\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "3GB 移动热点\r\n", "keyFeatureIcon": "check-mark" } ], "expandPlanCard": "false", "hasPage": true }, { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 3, "planDetailsPagePath": "/content/u-mobile/ch/personal/admin/mobile-plans-cards/prepaid/switch/u40", "anchorName": "u40", "ctaType": "right", "planStickerText": "无限量移动热点", "planStickerStyle": "variant-2", "planCardColor": "orange", "masterHeadImg": "/content/dam/u-mobile/personal/mobile-plans/prepaid/hub/plan-masthead/20240613/UPREPAID-40-265X42.svg", "currentPrice": "40", "currentPriceSuffix": "/月", "additionalDescription": "每周末5G无限量\r\n \r\n", "rightCtaText": "立即转台", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/Prepaid_SIM_Pack?category=Plans_Only&brand=Prepaid&default_region=peninsular_malaysia&additional=&productId=581&default_service_type=switch_to_u&default_sim_type=physical_sim&default_collect_method=delivery", "leftCtaText": "App 内购买", "leftCtaPath": "https://m.u.my/XdYovPnzCRpKN7pq8?utm_source=website", "planShortName": "U Prepaid 40", "planValueTab": [ { "leftColText": "无限量 12Mbps\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "如今 2 倍更快速 (6Mbps)\r\n", "useLeftColumnOnly": "Y" } ], "keyFeatures": [ { "keyFeatureDesc": "无限量数据* (FUP: 200GB)\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "每周末 5G/4G 无限量**\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "无限量语音通话\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "无限量移动热点\r\n", "keyFeatureIcon": "check-mark" } ], "expandPlanCard": "false", "hasPage": true }, { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 4, "planDetailsPagePath": "/content/u-mobile/ch/personal/admin/mobile-plans-cards/prepaid/switch/u50", "anchorName": "u50", "ctaType": "right", "planStickerText": "极速无限量", "planStickerStyle": "variant-2", "planCardColor": "orange", "masterHeadImg": "/content/dam/u-mobile/personal/mobile-plans/prepaid/hub/plan-masthead/20240613/UPREPAID-50-265X42.svg", "currentPrice": "50", "currentPriceSuffix": "/月", "additionalDescription": "每周末5G无限量\r\n每周末无上限 5G/4G网速\r\n", "rightCtaText": "立即转台", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/Prepaid_SIM_Pack?category=Plans_Only&brand=Prepaid&default_region=peninsular_malaysia&additional=&productId=581&default_service_type=switch_to_u&default_sim_type=physical_sim&default_collect_method=delivery", "leftCtaText": "App 内购买", "leftCtaPath": "https://m.u.my/5LZiqj26DuumVytt5?utm_source=website", "planShortName": "U Prepaid 50", "planValueTab": [ { "leftColText": "无限量 24Mbps\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "如今 2 倍更快速 (12Mbps)\r\n", "useLeftColumnOnly": "Y" } ], "keyFeatures": [ { "keyFeatureDesc": "无限量数据* (FUP: 200GB)\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "每周末 5G/4G 无限量**\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "无限量语音通话\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "无限量移动热点\r\n", "keyFeatureIcon": "check-mark" } ], "expandPlanCard": "false", "hasPage": true } ] }

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