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Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
Next Gen 5G
Akaun Saya

Carian Popular

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Langkah Mudah untuk Bertukar Ke U

Langkah 1

Step 1

Sebelum anda port-in ke U Mobile, baca panduan di sini.

 

Langkah 2

Step 2

Layari Stor Online kami dan pilih produk yang anda inginkan. Pilih Switch To U untuk memulakan proses port-in.

Langkah 3

Step 3

Setelah pesanan anda disahkan, ikuti langkah-langkah di sini*,  kemudian aktifkan SIM anda untuk melengkapkan proses port-in anda.

Langkah 4

Step 4

Untuk kemas kini terkini mengenai kemajuan port-in anda, semak Sejarah Pesanan anda atau status Tukar ke U**.

*Semak status Tukar kepada U anda dengan kerap dan aktifkan kad SIM anda dalam tempoh 14 hari selepas penerimaan untuk mengelakkan pesanan anda daripada dibatalkan secara automatik.
**Semak status anda dalam talian atau melalui saluran yang sama yang anda gunakan untuk memilih port-in.​

Perkara yang Perlu Diperhatikan Apabila Anda Bertukar

{ "componentId": "IyT7xJk" } { "activeTab": "before", "activeTabCta": "Sebelum" }

Sebelum menghantar permintaan Tukar ke U anda, sila pastikan anda:

Settle all outstanding bills

Jelaskan semua bil tertunggak

   

Have no active contract

Tidak terikat dengan kontrak aktif

   

Have active principal and supplementary lines (if any)

Mempunyai talian utama
dan talian tambahan yang aktif (jika ada)

   

Are the registered owner of the mobile number

Merupakan pemilik berdaftar
bagi nombor telefon bimbit tersebut

   

Register with the same NRIC as your current provider

Daftar dengan nombor kad
pengenalan (NRIC) yang sama
seperti pembekal anda sekarang.

   

Are 18+ (Those aged 12-17 can only buy Prepaid plans)

Berumur 18 tahun ke atas
(Mereka yang berumur 12-17 tahun
hanya boleh membeli pelan Prabayar)

   

Semak status Tukar ke U anda di Stor Online kami​

Jejaki sama ada port-in anda berjaya selepas mengesahkan pertukaran dengan penyedia semasa anda dan mengaktifkan SIM anda.

Semak sekarang

Pastikan anda membalas kepada penyedia perkhidmatan semasa anda untuk melengkapkan proses port-in.

Berikut adalah jenis SMS yang mungkin anda terima:

{}

Maxis

Digi

Celcom

Cara untuk meneruskan jika permintaan port-in anda tidak berjaya

Resubmit Your Application

Hantar Permohonan Anda Semula

Semak mengapa port-in anda gagal dan kaji semula tindakan yang diperlukan di sini.*

Submit New Port-in Request

Hantar Permohonan Pindahan Masuk Baharu 

Jika anda tidak dapat menghantar semula permohonan anda, semak sama ada penghantaran anda yang sebelumnya telah dibatalkan sebelum menghantar permintaan port-in yang baharu.

*Anda boleh menghantar semula permintaan anda sehingga 3 kali dalam tempoh 14 hari. Jika tiada tindakan diambil dalam tempoh ini, pesanan akan dibatalkan secara automatik.

Aktifkan SIM anda untuk melengkapkan port-in anda ke U Mobile

SIM Fizikal

Masukkan SIM baharu ke dalam peranti anda setelah port-in anda berjaya, dan SIM anda akan diaktifkan selepas itu.

eSIM

Pada papan pemuka Stor Online anda, semak Sejarah Pesanan untuk mengetahui sama ada proses port-in anda berjaya.

Dapatkan kod QR daripada e-mel atau MyUMobile App anda sebelum mengaktifkan eSIM anda.

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"/content/u-mobile/bm/personal/mobile-plans/borneo.html" }, { "title": "Pascabayar", "value": "postpaid", "url": "/content/u-mobile/bm/personal/mobile-plans/postpaid.html" }, { "title": "Prabayar", "value": "prepaid", "url": "/content/u-mobile/bm/personal/mobile-plans/prepaid.html" }, { "title": "Bertukar ke U", "value": "switch-to-u", "url": "/content/u-mobile/bm/personal/mobile-plans/switch-to-u.html" }, { "title": "Perantauan & Perjalanan", "value": "roam-travel", "url": "/content/u-mobile/bm/personal/mobile-plans/roam-travel.html" } ] }, { "title": "Jalur Lebar", "value": "broadband", "url": "/content/u-mobile/bm/personal/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Fibre Broadband", "value": "fibre-broadband", "url": "/content/u-mobile/bm/personal/broadband/fibre-broadband.html" }, { "title": "Wayarles", "value": "wireless", "url": "/content/u-mobile/bm/personal/broadband/wireless.html" }, { "title": "Fiber", "value": "fibre", "url": "/content/u-mobile/bm/personal/broadband/fibre.html" } ] }, { "title": "Gaya Hidup", "value": "lifestyle", "url": "/content/u-mobile/bm/personal/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "Hiburan", "value": "entertainment", "url": "/content/u-mobile/bm/personal/lifestyle/entertainment.html" }, { "title": "Pengebilan Mudah Alih", "value": "carrier-billing", "url": "/content/u-mobile/bm/personal/lifestyle/carrier-billing.html" }, { "title": "Lain-lain", "value": "others", "url": "/content/u-mobile/bm/personal/lifestyle/others.html" }, { "title": "Pelancongan", "value": "travel", "url": "/content/u-mobile/bm/personal/lifestyle/travel.html" }, { "title": "Kewangan", "value": "financial", "url": "/content/u-mobile/bm/personal/lifestyle/financial.html" }, { "title": "Bunga AR-pi", "value": "bunga-arpi", "url": "/content/u-mobile/bm/personal/lifestyle/bunga-arpi.html" } ] }, { "title": "Tawaran", "value": "deals", "url": "/content/u-mobile/bm/personal/deals.html", "isGroupLabel": true, "childList": [ { "title": "Ganjaran MyUMobile", "value": "giler-rewards", "url": "/content/u-mobile/bm/personal/deals/giler-rewards.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/bm/personal/deals/pakej-rahmah.html" }, { "title": "Data Percuma untuk Pengguna Aplikasi Baharu", "value": "free-data-first-time-app-users", "url": "/content/u-mobile/bm/personal/deals/free-data-first-time-app-users.html" }, { "title": "Tiada Bayaran Selama 6 Bulan", "value": "iphone-rm0", "url": "/content/u-mobile/bm/personal/deals/iphone-rm0.html" }, { "title": "Promosi Prabayar", "value": "good-deals-for-u", "url": "/content/u-mobile/bm/personal/deals/good-deals-for-u.html" }, { "title": "Ganjaran MyUMobile", "value": "rewards", "url": "/content/u-mobile/bm/personal/deals/rewards.html" }, { "title": "Samsung TV", "value": "samsung-tv", "url": "/content/u-mobile/bm/personal/deals/samsung-tv.html" }, { "title": "Telefon 5G Terkini", "value": "5g-devices", "url": "/content/u-mobile/bm/personal/deals/5g-devices.html" }, { "title": "Travel dengan U", "value": "travel-with-u", "url": "/content/u-mobile/bm/personal/deals/travel-with-u.html" }, { "title": "Menangi Baucar Makeover Rumah", "value": "home-makeover", "url": "/content/u-mobile/bm/personal/deals/home-makeover.html" }, { "title": "Tawaran Prabayar Peribadi Khas", "value": "prepaid-personalised-offers", "url": "/content/u-mobile/bm/personal/deals/prepaid-personalised-offers.html" }, { "title": "TV Samsung Percuma", "value": "free-samsung-tv", "url": "/content/u-mobile/bm/personal/deals/free-samsung-tv.html" }, { "title": "RM0 untuk iPhone Kedua", "value": "iphone-family-bundle", "url": "/content/u-mobile/bm/personal/deals/iphone-family-bundle.html" } ] }, { "title": "Sokongan", "value": "support", "url": "/content/u-mobile/bm/personal/support.html", "isGroupLabel": true, "childList": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/support/myumobile-app.html" }, { "title": "Soalan Lazim", "value": "faqs", "url": "/content/u-mobile/bm/personal/support/faqs.html" }, { "title": "Carian Stor", "value": "store-finder", "url": "/content/u-mobile/bm/personal/support/store-finder.html" }, { "title": "Terma & Syarat", "value": "terms-conditions", "url": "/content/u-mobile/bm/personal/support/terms-conditions.html" }, { "title": "Hubungi Kami", "value": "contact-us", "url": "/content/u-mobile/bm/personal/support/contact-us.html" }, { "title": "Bantuan Kendiri", "value": "self-help", "url": "/content/u-mobile/bm/personal/support/self-help.html" }, { "title": "Kesedaran Sindiket Penipuan", "value": "scam-awareness", "url": "/content/u-mobile/bm/personal/support/scam-awareness.html" }, { "title": "Ciri Layan Diri", "value": "self-serve", "url": "/content/u-mobile/bm/personal/support/self-serve.html" }, { "title": "Peta Liputan", "value": "coverage-map", "url": "/content/u-mobile/bm/personal/support/coverage-map.html" } ] }, { "title": "Halaman Tidak Wujud", "value": "error-message", "url": "/content/u-mobile/bm/personal/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Keputusan Carian", "value": "search-results", "url": "/content/u-mobile/bm/personal/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Semak Ketersediaan Stok Peranti", "value": "offline-device-stock-check", "url": "/content/u-mobile/bm/personal/offline-device-stock-check.html", "isGroupLabel": true, "childList": [] }, { "title": "U Mobile Tambah Nilai Prabayar | Tambah Kredit Telefon Segera", "value": "prepaid-top-up", "url": "/content/u-mobile/bm/personal/prepaid-top-up.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid Top Up Status", "value": "prepaid-top-up-status", "url": "/content/u-mobile/bm/personal/prepaid-top-up/prepaid-top-up-status.html" } ] }, { "title": "Pembayaran Bil Online", "value": "postpaid-pay-bill", "url": "/content/u-mobile/bm/personal/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": "/content/u-mobile/bm/personal/postpaid-pay-bill/postpaid-pay-bill-status.html" } ] }, { "title": "Dapatkan 5G", "value": "get-5g", "url": "/content/u-mobile/bm/personal/get-5g.html", "isGroupLabel": true, "childList": [] }, { "title": "Karnival Jom Heboh Cara U Sabah", "value": "karnival-jom-heboh-cara-u-sabah", "url": "/content/u-mobile/bm/personal/karnival-jom-heboh-cara-u-sabah.html", "isGroupLabel": true, "childList": [] }, { "title": "Grand Opening", "value": "grand-opening", "url": "/content/u-mobile/bm/personal/grand-opening.html", "isGroupLabel": true, "childList": [ { "title": "East Coast Mall", "value": "east-coast", "url": "/content/u-mobile/bm/personal/grand-opening/east-coast.html" }, { "title": "Mayang Mall", "value": "mayang", "url": "/content/u-mobile/bm/personal/grand-opening/mayang.html" } ] }, { "title": "Pesta Kaamatan 2025 | U Mobile", "value": "kaamatan-2025", "url": "/content/u-mobile/bm/personal/kaamatan-2025.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/bm/personal/mobile-plans/switch-to-u.html", "breadCrumbs": [] }

Tukar ke Pelan yang Terunggul

{ "componentId": "H_sphIs" } { "activeTab": "family-plan", "activeTabCta": "Pelan Famili" }
Pelan Famili
Pelan Pascabayar
Pelan Prabayar
{ "defaultSelectedTile": "family-plan", "planCardTopDesign": "no-line", "planDetailListData": [ { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 1, "planDetailsPagePath": "/content/u-mobile/bm/personal/admin/mobile-plans-cards/postpaid/u-postpaid/u-family-128", "anchorName": "family-plan", "ctaType": "left", "planStickerText": "Baharu", "planStickerStyle": "variant-2", "planCardColor": "blue", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UPostpaid-38.svg", "currentPrice": "128", "currentPriceSuffix": "/bulan", "rightCtaText": "Beli Sekarang", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/U_Family_128?categorys=Plans_Only&brand=Postpaid&productId=1881&default_service_type=new_u_mobile_line&default_sim_type=esim", "leftCtaText": "Tukar Sekarang", "leftCtaPath": "https://shop.u.com.my/um/offer-detail/U_Family_128?categorys=Plans_Only&brand=Postpaid&productId=1881&default_service_type=switch_to_u&default_sim_type=esim", "topCtaText": "Naik Taraf Sekarang", "topCtaPath": "/content/u-mobile/bm/personal/support/self-help/upsize-your-plan.html", "planID": "u-family-128", "planShortName": "U Family 128", "fbbPlan": "N", "planValueTab": [ { "leftColText": "<p style=\"text-align: center;\"><b>4 Talian Mudah Alih</b></p>\r\n", "useLeftColumnOnly": "N" } ], "keyFeatures": [ { "keyFeatureDesc": "<p><b><span class=\"h6\">Kongsi untuk semua talian</span></b></p>\r\n", "keyFeatureIcon": "customised", "keyFeatureIconPath": "/content/dam/u-mobile/personal/mobile-plans/general/check-mark-white.svg" }, { "keyFeatureDesc": "<p>Data 1,000GB 5G/4G</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Panggilan Tempatan Tanpa Had​</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Ultra Hotspot 5G<br />\r\n(Kongsi dari 1,000GB Data)<br />\r\n</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>15GB Perantauan Global Percuma di <a href=\"/content/u-mobile/bm/personal/mobile-plans/roam-travel/roaming.html#5groamingcountries\">Lebih 60 Destinasi</a></p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Panggilan Masuk Percuma di <a href=\"/content/u-mobile/bm/personal/mobile-plans/roam-travel/roaming.html#5groamingcountries\">Lebih 60 Destinasi</a><br />\r\n</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p><b> </b></p>\r\n<p><b>Manfaat untuk setiap talian individu</b></p>\r\n", "keyFeatureIcon": "customised", "keyFeatureIconPath": "/content/dam/u-mobile/personal/mobile-plans/general/check-mark-white.svg" }, { "keyFeatureDesc": "<p>Pengaktifan talian mudah alih yang fleksibel</p>\r\n", "keyFeatureIcon": "check-mark" } ], "planFeatureTitle": "Lebih Ciri Pelan", "planFeatureDesc": "<p><u><b>U Family Share</b></u><br />\r\nDapatkan sehingga 3 talian U Family Share tambahan pada RM38/talian untuk orang tersayang.<br />\r\n<a href=\"/content/u-mobile/bm/personal/mobile-plans/postpaid/family-lines.html\">Ketahui Lanjut!</a></p>\r\n<p><a href=\"/content/u-mobile/en/personal/mobile-plans/postpaid/family-lines.html\"></a><br />\r\nPeranti 5G Percuma bernilai sehingga RM2,599.</p>\r\n<p><a href=\"https://www.u.com.my/bm/personal/devices\">Ketahui Lanjut!​</a></p>\r\n", "expandPlanCard": "false", "hasPage": true } ] }
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TH</a></p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Panggilan Masuk Percuma di <a href=\"/content/u-mobile/bm/personal/mobile-plans/roam-travel/roaming.html#u685groamingcountries\" target=\"_blank\"><span style=\"color: rgb(255,133,27);\">SG, IDN &amp; TH</span></a></p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Sehingga 2 talian U FamilyShare</p>\r\n", "keyFeatureIcon": "check-mark" } ], "planFeatureTitle": "Lebih Ciri Pelan​", "planFeatureDesc": "<p><b><u>U FamilyShare<br />\r\n </u></b>Hubungkan yang tersayang dari RM38/talian, sehingga 2 talian U FamilyShare.​</p>\r\n<p><a href=\"/content/u-mobile/bm/personal/mobile-plans/postpaid/family-lines.html\">Ketahui Lanjut!</a></p>\r\n<p> </p>\r\n<p><b><u>U SaveMore &amp; UPayLater</u></b><br />\r\nNikmati penjimatan terunggul untuk 5G fon baharu.</p>\r\n", "expandPlanCard": "false", "hasPage": true }, { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 3, "planDetailsPagePath": "/content/u-mobile/bm/personal/admin/mobile-plans-cards/postpaid/u-postpaid/u-postpaid-98", "anchorName": "u-postpaid-98", "ctaType": "left", "planStickerStyle": "variant-2", "planCardColor": "turquoise", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UPostpaid-98.svg", "currentPrice": "98", "currentPriceSuffix": "/bulan", "rightCtaText": "Beli Sekarang", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/U_Postpaid_98?categorys=Plans_Only&brand=Postpaid&productId=781&default_service_type=new_u_mobile_line&default_sim_type=esim", "leftCtaText": "Tukar Sekarang", "leftCtaPath": "https://shop.u.com.my/um/offer-detail/U_Postpaid_98?categorys=Plans_Only&brand=Postpaid&productId=781&default_service_type=switch_to_u&default_sim_type=esim", "planID": "u-postpaid-98", "planShortName": "U Postpaid 98", "fbbPlan": "N", "planValueTab": [ { "leftColText": "<p style=\"text-align: center;\"><b>1,000GB</b></p>\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "<p style=\"text-align: center;\">Data 5G/4G</p>\r\n", "useLeftColumnOnly": "Y" } ], "keyFeatures": [ { "keyFeatureDesc": "<p>Ultra Hotspot 5G<br />\r\n(Kongsi dari 1,000GB Data)</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Panggilan Tempatan Tanpa Had</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>15GB Perantauan Antarabangsa Percuma di <a href=\"/content/u-mobile/bm/personal/mobile-plans/roam-travel/roaming.html#5groamingcountries\">Lebih <span style=\"color: rgb(255,133,27);\">60 Destinasi</span></a></p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Panggilan Masuk Percuma di <a href=\"/content/u-mobile/bm/personal/mobile-plans/roam-travel/roaming.html#5groamingcountries\">Lebih <span style=\"color: rgb(255,133,27);\">60 Destinasi</span></a></p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Sehingga 6 talian U FamilyShare</p>\r\n", "keyFeatureIcon": "check-mark" } ], "planFeatureTitle": "Lebih Ciri Pelan", "planFeatureDesc": "<p><b><u>U FamilyShare<br />\r\n </u></b>Hubungkan yang tersayang dari RM38/talian, sehingga 6 talian U FamilyShare.</p>\r\n<p><a href=\"/content/u-mobile/bm/personal/mobile-plans/postpaid/family-lines.html\">Ketahui Lanjut!</a></p>\r\n<p> </p>\r\n<p><u><b>U SaveMore &amp; U PayLater</b></u><br />\r\nNikmati penjimatan terunggul untuk 5G fon baharu.</p>\r\n", "expandPlanCard": "false", "hasPage": true } ] }
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Tanpa Had Hujung Minggu Percuma**​</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureIcon": "customised", "keyFeatureIconPath": "/content/dam/u-mobile/personal/mobile-plans/general/check-mark-white.svg" } ], "expandPlanCard": "false", "hasPage": true }, { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 2, "planDetailsPagePath": "/content/u-mobile/bm/personal/admin/mobile-plans-cards/prepaid/switch/u35", "anchorName": "u35", "ctaType": "right", "planStickerText": "Jualan Terbaik", "planStickerStyle": "variant-2", "planCardColor": "orange", "masterHeadImg": "/content/dam/u-mobile/personal/mobile-plans/prepaid/hub/plan-masthead/20240613/UPREPAID-35-265X42.svg", "currentPrice": "35", "currentPriceSuffix": "/bulan", "additionalDescription": "<p><b>5G Tanpa Had Hujung Minggu</b></p>\r\n<p><span class=\"body-text-3\">Kelajuan 5G/4G Tanpa Batas pada Hujung Minggu</span></p>\r\n", "rightCtaText": "Tukar Sekarang", "rightCtaPath": 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Setiap Hari​</p>\r\n", "keyFeatureIcon": "check-mark" } ], "expandPlanCard": "false", "hasPage": true } ] }

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Soalan Lazim

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Pertukaran Nombor Mudah Alih
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