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An eSIM is an embedded SIM that’s built into a tiny chip within your device. With eSIM, you no longer need a physical SIM card to use data or make calls. Simply scan a QR code and activate your eSIM to get connected to our U Mobile network.
Next Level Convenience
Switch between two lines easily without having to physically switch SIM cards.
Supports Dual Sim
Don’t have a dual SIM device? No problem!
Store multiple profiles and switch between them easily on one device.
Effortless Activation
Getting connected to our U Mobile Network has never been more simple.
With eSIM, you no longer need a physical SIM card to use data or make calls.
Step 1
Get eSIM online or walk into your nearest U Mobile Store.
You can get your eSIM from our online store with a device bundle or request for eSIM from the participating U Mobile store.
Step 2
Let's activate your eSIM.
Here's how you set up eSIM on your iOS and Android devices:
Step 3
Your eSIM is now activated!
You’re now connected to our U Mobile network. Start enjoying dual SIM capabilities on your device!
Step 1
Go to your Online Store and pick out an eSIM-compatible device!
Step 2
On the purchase page, select eSIM as your SIM Type.
Step 3
Sign in or create an account to choose your new number and register a plan.
Step 4
Complete the checkout process and look out for the QR code in your delivery confirmation e-mail or Online Store account dashboard.
*Please login to your Online Store account to view your account dashboard.
Step 1
Connect to a WiFi network and go to your iPhone Settings.
Step 2
Tap on Cellular or Mobile Data.
Step 3
Tap on Add Cellular or Add Data Plan.
Step 4
Scan the unique QR code provided to install your eSIM profile and you're all set!
Step 1
Go to your Settings and tap on Connections.
Step 2
Tap on Cellular or Mobile Data.
Step 3
Select Add Mobile Plan.
Step 4
If no plan can be found, select
Add Using QR code and scan the QR code provided.
Step 5
Once the plan has been detected, tap Add to download and install the plan.
Step 6
Select OK to turn on the plan.
Step 7
Once the setup and activation is complete, your eSIM will appear on your SIM Card Manager.
Get your questions answered here.
eSIM is an embedded SIM that is built into a tiny chip within the device which allows it to download and install U Mobile’s profile. With eSIM, you no longer need a physical SIM Card to make calls, SMS and use data.
All existing subscribers and newly registered U Mobile Postpaid customers are eligible for U Mobile eSIM.
If you are an existing subscriber (Postpaid/ Prepaid), you can visit your nearest U Mobile Store and request for SIM Replacement to replace your Physical SIM with an eSIM.
For SIM replacement, prevailing charges applies.
Yes, you may walk in to the nearest U Mobile Store and request for an eSIM replacement, prevailing charges applies.
Get in touch with us via the following channels for further assistance.
MyUMobile App
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!
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