{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 3, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2023-10-10T11:39:00.000+08:00","endDateTime":"2023-12-31T23:59:00.000+08:00","desc":"\u003cp\u003e立即下载 MyUMobile App 以赢取一架  iPhone 14 Pro Max 并获得更多奖励！ \u003c/p\u003e\r\n","ctaPath":"http://u.my/app","now":{"year":2023,"month":12,"day":8},"instant":{"seconds":1701964800,"nanos":0},"nowDate":"Dec 8, 2023, 12:00:00 AM","nowTime":"2023-12-08","validTime":1}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/personal/search-results.html" }
U Mobile
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U Home 5G x sooka
U Home 5G x sooka

U Home 5G x sooka VIP 配套带给您光纤般的网速和独家直播体育赛事。 只需点击此处就可与您所爱的人一起享受家庭娱乐节目！
iPhone 15 Pro
iPhone 15 Pro

无懈可击的 5G U Postpaid 让您的 iPhone 15 Pro 配套更实惠更灵活。即刻签购 U PayLater 享有0% 利率分期付款！
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通过我们全新的U Postpaid plans享受高达1,000GB的5G数据。立即查看！
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第一超值无限量数据配套，并且能免费享有4G/5G无上限网速。
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通过U PayLater 或 U SaveMore就能立即拥有最新的5G手机
手机配套
手机
宽频
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服务中心
5G Now

全新方式让您保持联络

eSIM是一种嵌入式 SIM卡，内置在设备的微型芯片中。有了eSIM，您将不再需要实体SIM卡。您只需扫描特定二位码开通eSIM即可链接上U Mobile网络。

Unlimited High Speed Data

更加便捷

轻松在两个电话线中来回切换，再也无须手动更换实体 SIM卡。

support dual sim

支持双SIM卡

没有支持双SIM待机的设备？没问题！

储存多个用户账户，即可在同一部手机设备中任意切换使用。

 

effortless activation

轻松启用

连接上U Mobile 网络，从此更加简单便捷！

以下设备可支持U Mobile eSIM ！

 

{ "componentId": "E6sxXvA" }
iPhone
Samsung
{ "fullWidth": true, "numberOfTiles": 2, "componentId": "_WgXIKU", "crossSellType": "deviceType" }
{ "fullWidth": true, "numberOfTiles": 0, "componentId": "a6L_pThI", "crossSellType": "deviceType" }

快启用您的eSIM

有了eSIM，您再也无需任何实体SIM卡来串流或通话。

ensure volte

步骤 1

线上购买eSIM或前往离您最近的
U Mobile商店。

您可以从我们的网店通过签购手机配套获取eSIM或从U Mobile商店换取eSIM。

 

线上获取 eSIM

查找U Mobile商店

update your device

步骤 2

启用您的eSIM。

以下是在iOS和安卓手机设置eSIM的方法：

 

在 iPhone 上启用

在 Samsung 上启用

set up mobile data

步骤 3

您的eSIM现已启用！

您现在已连接到U Mobile网络。开始在您的设备上享受多SIM卡体验！

线上签购手机配套以获取eSIM ！

ensure volte

步骤 1

前往网店并选择支持eSIM的手机！

ensure volte

步骤 2

在购买页面上，选择eSIM作为您的 SIM 类型。

ensure volte

步骤 3

登录或创建一个新账户，选择您的号码并签购手机配套。您也可以选择以新号码签购手机配套。

ensure volte

步骤 4

完成结账流程并在您的发货确认电邮或登入网店账户页面中查找二维码。

 

*请登录您的网点账户以查看您的

账户页面。

如何启用您的eSIM

{ "componentId": "a2OOq4NE" }
iPhone
Samsung
ensure volte

步骤 1

连接WiFi网络并点入您的iPhone设置。

ensure volte

步骤 2

点击蜂窝或移动数据。

ensure volte

步骤 3

点击添加蜂窝网络或添加数据配套。

ensure volte

步骤 4

扫描二维码以启用您的eSIM配置就大功告成了！

ensure volte

步骤 1

前往设置并点击连接。

ensure volte

步骤 2

点击蜂窝或移动数据。

ensure volte

步骤 3

选择添加移动配套。

ensure volte

步骤 4

如果找不到配套，请选择

添加使用二维码并扫描提供的二维码。

ensure volte

步骤 5

检测到配套后，点击添加以下载并安装配套。

ensure volte

步骤 6

选择 “OK” 以启用该配套。

ensure volte

步骤 7

设置和启用完成后，您的eSIM将出现在SIM卡管理页面中。

常见问题

在这里得到您想要的解答。

{ "dropdownFaqProperties": [ { "title": "常见问题", "value": "faqs", "url": "/content/u-mobile/ch/personal/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "无线宽频", "value": "wireless-broadband", "url": "/content/u-mobile/ch/personal/support/faqs/wireless-broadband.html" }, { "title": "网店", "value": "online-store", "url": "/content/u-mobile/ch/personal/support/faqs/online-store.html" }, { "title": "手机", "value": "devices", "url": "/content/u-mobile/ch/personal/support/faqs/devices.html" }, { "title": "手机配套", "value": "mobile-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans.html" }, { "title": "宽频", "value": "broadband", "url": "/content/u-mobile/ch/personal/support/faqs/broadband.html" }, { "title": "电子服务", "value": "digital-services", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services.html" }, { "title": "活动", "value": "happenings", "url": "/content/u-mobile/ch/personal/support/faqs/happenings.html" }, { "title": "增值服务 ", "value": "value-added-services", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services.html" }, { "title": "普通疑问", "value": "general-enquiries", "url": "/content/u-mobile/ch/personal/support/faqs/general-enquiries.html" }, { "title": "服务税", "value": "service-tax", "url": "/content/u-mobile/ch/personal/support/faqs/service-tax.html" }, { "title": "其他", "value": "others", "url": "/content/u-mobile/ch/personal/support/faqs/others.html" } ] }, { "title": "网速测试", "value": "speedtest", "url": "/content/u-mobile/ch/personal/support/speedtest.html", "isGroupLabel": true, "childList": [] }, { "title": "查找商店", "value": "store-finder", "url": "/content/u-mobile/ch/personal/support/store-finder.html", "isGroupLabel": true, "childList": [] }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/ch/personal/support/myumobile-app.html", "isGroupLabel": true, "childList": [] }, { "title": "联系我们", "value": "contact-us", "url": "/content/u-mobile/ch/personal/support/contact-us.html", "isGroupLabel": true, "childList": [] }, { "title": "自助", "value": "self-help", "url": "/content/u-mobile/ch/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "从预付配套升级至后付配套", "value": "upgrade-prepaid-to-postpaid-details-page", "url": "/content/u-mobile/ch/personal/support/self-help/upgrade-prepaid-to-postpaid-details-page.html" }, { "title": "特殊群体终生回扣", "value": "lifetime-rebate-for-specially-abled-community-content", "url": "/content/u-mobile/ch/personal/support/self-help/lifetime-rebate-for-specially-abled-community-content.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/ch/personal/support/self-help/esim.html" }, { "title": "了解您的后付账单", "value": "understand-your-bill", "url": "/content/u-mobile/ch/personal/support/self-help/understand-your-bill.html" }, { "title": "账单支付方法", "value": "bill-payment-methods", "url": "/content/u-mobile/ch/personal/support/self-help/bill-payment-methods.html" }, { "title": "微信预付自助注册", "value": "wechat-prepaid-self-registration", "url": "/content/u-mobile/ch/personal/support/self-help/wechat-prepaid-self-registration.html" }, { "title": "升级您的后付配套 ", "value": "upsize-your-plan", "url": "/content/u-mobile/ch/personal/support/self-help/upsize-your-plan.html" }, { "title": "网店电话线启用", "value": "online-store-line-activation", "url": "/content/u-mobile/ch/personal/support/self-help/online-store-line-activation.html" }, { "title": "预付注册指南", "value": "prepaid-registration-guideline", "url": "/content/u-mobile/ch/personal/support/self-help/prepaid-registration-guideline.html" }, { "title": "通过线上渠道 购买预付配套", "value": "purchase-prepaid-plans-online", "url": "/content/u-mobile/ch/personal/support/self-help/purchase-prepaid-plans-online.html" }, { "title": "预付自助注册", "value": "prepaid-self-registration", "url": "/content/u-mobile/ch/personal/support/self-help/prepaid-self-registration.html" }, { "title": "通过线上渠道 购买预付配套", "value": "purchase-prepaid-plans-online1", "url": "/content/u-mobile/ch/personal/support/self-help/purchase-prepaid-plans-online1.html" }, { "title": "通过FPX支付您的U Mobile - 服务 | U Mobile", "value": "maybank-mgate-guideline", "url": "/content/u-mobile/ch/personal/support/self-help/maybank-mgate-guideline.html" } ] }, { "title": "重要通告", "value": "important-notices", "url": "/content/u-mobile/ch/personal/support/important-notices.html", "isGroupLabel": true, "childList": [] }, { "title": "细则与条例", "value": "terms-conditions", "url": "/content/u-mobile/ch/personal/support/terms-conditions.html", "isGroupLabel": true, "childList": [ { "title": "隐私政策", "value": "privacy-notice", "url": "/content/u-mobile/ch/personal/support/terms-conditions/privacy-notice.html" } ] }, { "title": "网络专区", "value": "network", "url": "/content/u-mobile/ch/personal/support/network.html", "isGroupLabel": true, "childList": [ { "title": "网络覆盖", "value": "coverage-map", "url": "/content/u-mobile/ch/personal/support/network/coverage-map.html" }, { "title": "Jendela", "value": "jendela", "url": "/content/u-mobile/ch/personal/support/network/jendela.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/ch/personal/support/network/volte-vowifi.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/personal/support/self-help/esim.html", "breadCrumbs": [] }
faq personal postpaid

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通过以下管道与我们联系以获得进一步的帮助。

my-u-mobile-app

MyUMobile App

通过MyUMobile App联系我们。

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{ "siteTheme": "theme-personal" }

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