{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":3,"day":29},"instant":{"seconds":1711641600,"nanos":0},"nowDate":"Mar 29, 2024, 12:00:00 AM","nowTime":"2024-03-29","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套,谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":3,"day":29},"instant":{"seconds":1711641600,"nanos":0},"nowDate":"Mar 29, 2024, 12:00:00 AM","nowTime":"2024-03-29","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/personal/search-results.html" }

保持联系的全新方式

eSIM为嵌入式 SIM卡,内置在设备内的微小芯片中。通过 eSIM,您无需再使用实体 SIM 卡 即可连接网络使用数据或进行通话。您只需扫描二维码启动您的 eSIM,即可连接到我们的网络。

Unlimited High Speed Data

无缝切换手机线

无需手动更换实体 SIM 卡,即可在两个号码之间轻松切换。

support dual sim

一机双卡,灵活多变

即使没有双卡手机,您也可以在一部手机上存储和切换不同的eSIM来享受多卡的便利。

effortless activation

启动变得简单易行

通过我们简单流畅的 eSIM 启动流程,轻松连接上 U Mobile 网络。

获取 eSIM 的多种途径

{ "componentId": "a6a_y4LqI" }
MyUMobile App
网店
U Mobile 商店

步骤 1

step 1

下载并登录 MyUMobile App

步骤 2

step 2

打开 MyUMobile App 并登录您的户口。前往设置,点击“申请 eSIM”选项。

步骤 3

step 3

进行验证流程并完成启动 eSIM 的付款。

步骤 4

step 4

完成付款后,您将通过 MyUMobile App 或电子邮件收到安装 eSIM 激活二维码。

步骤 1

step 1

前往网店签购或通过转台至 U Mobile 获得 eSIM。

步骤 2

step 2

选择您心仪的配套。您可选择搭配手机的配套、纯签购配套或者转台至 U Mobile 以获得新的 eSIM。

步骤 3

step 3

进行验证流程并完成付款以启动 eSIM。

步骤 4

step 4

完成付款后,您将通过电子邮件收到安装 eSIM 激活二维码。

步骤 1

step 1

在此查找您临近的 U Mobile 商店。

步骤 2

step 2

选择您心仪的配套选项,其中包括手机配套、后付配套或预付配套。

Step 3

step 3

携带有效身份证明前往柜台以完成验证和付款。

步骤 4

step 4

完成付款后,您将通过电子邮件收到安装 eSIM 激活二维码。

通过 eSIM 保持联系

{ "componentId": "EsM9wVA" }
申请 eSIM
手机配套
签购配套
转台至 U Mobile
{}

步骤 1
还不是U Mobile用户?请下载最新版本的 MyUMobile App。如果您已经是现有用户,只需登录 MyUMobile App即可。​

步骤 2
前往设置并点选申请 eSIM。

步骤 3
完成 eSIM 申请流程,并在 MyUMobile App 的设置栏目或您的电子邮件中查找激活 eSIM 的二维码。​

{}

步骤 1
在此选择可兼容 eSIM 的心仪手机。

步骤 2
选择 eSIM 作为您想要的SIM卡类型。

步骤 3
完成付款后,您将通过电子邮件收到 eSIM 激活二维码。

{}

步骤 1
前往 U Mobile 的网店,选择您心仪的后付或预付配套。

步骤 2
选择 eSIM 作为您想要的SIM卡类型。

步骤 3
完成付款后,您将收到 eSIM 激活二维码。​点击启动 eSIM 以了解如何启用您的新 eSIM。

{}

步骤 2
选择 eSIM 作为您想要的SIM卡类型。

步骤 3
一旦转台成功,您将通过电子邮件收到启动 eSIM 激活二维码。

启动您的 eSIM

{ "componentId": "a2OOq4NE" }
iPhone
Android

步骤 1

step

连接到 WiFi 网络,打开您的 iPhone 设置

步骤 2

step 2

点选移动服务

步骤 3

step 3

点击添加 eSIM 并选择使用二维码

步骤 4

step 4

扫描提供的二维码,安装并激活您的 eSIM 即可。

步骤 1

step 1

前往设置并点选络。

步骤 2

step 2

点选移动网络或者移动数据

步骤 3

step 3

选择添加移动配套。

步骤 4

step 4

如果找不到配套,请选择使用二维码添加,并扫描提供的二维码。

步骤 5

step 5

一旦检测到配套,请点击添加以下载并安装。

步骤 6

step 6

选择确定开启配套。

步骤 7

step 7

完成设置和启动后,您的 eSIM 将出现在 SIM 卡管理器中。

U Mobile 的 eSIM 可兼容这些手机!

 

{ "componentId": "E6sxXvA" }
iPhone
Android
{ "fullWidth": true, "numberOfTiles": 6, "componentId": "fkH28JI", "crossSellType": "deviceType" }
{ "fullWidth": true, "numberOfTiles": 3, "componentId": "RMwEKFg", "crossSellType": "deviceType" }

常见问题

在这里得到您想要的解答。

{ "dropdownFaqProperties": [ { "title": "常见问题", "value": "faqs", "url": "/content/u-mobile/ch/personal/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "无线宽频", "value": "wireless-broadband", "url": "/content/u-mobile/ch/personal/support/faqs/wireless-broadband.html" }, { "title": "网店", "value": "online-store", "url": "/content/u-mobile/ch/personal/support/faqs/online-store.html" }, { "title": "手机", "value": "devices", "url": "/content/u-mobile/ch/personal/support/faqs/devices.html" }, { "title": "手机配套", "value": "mobile-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans.html" }, { "title": "宽频", "value": "broadband", "url": "/content/u-mobile/ch/personal/support/faqs/broadband.html" }, { "title": "电子服务", "value": "digital-services", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services.html" }, { "title": "活动", "value": "happenings", "url": "/content/u-mobile/ch/personal/support/faqs/happenings.html" }, { "title": "增值服务 ", "value": "value-added-services", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services.html" }, { "title": "普通疑问", "value": "general-enquiries", "url": "/content/u-mobile/ch/personal/support/faqs/general-enquiries.html" }, { "title": "服务税", "value": "service-tax", "url": "/content/u-mobile/ch/personal/support/faqs/service-tax.html" }, { "title": "其他", "value": "others", "url": "/content/u-mobile/ch/personal/support/faqs/others.html" } ] }, { "title": "查找商店", "value": "store-finder", "url": "/content/u-mobile/ch/personal/support/store-finder.html", "isGroupLabel": true, "childList": [] }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/ch/personal/support/myumobile-app.html", "isGroupLabel": true, "childList": [] }, { "title": "联系我们", "value": "contact-us", "url": "/content/u-mobile/ch/personal/support/contact-us.html", "isGroupLabel": true, "childList": [] }, { "title": "自助", "value": "self-help", "url": "/content/u-mobile/ch/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "从预付配套升级至后付配套", "value": "upgrade-prepaid-to-postpaid-details-page", "url": "/content/u-mobile/ch/personal/support/self-help/upgrade-prepaid-to-postpaid-details-page.html" }, { "title": "特殊群体终生回扣", "value": "lifetime-rebate-for-specially-abled-community-content", "url": "/content/u-mobile/ch/personal/support/self-help/lifetime-rebate-for-specially-abled-community-content.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/ch/personal/support/self-help/esim.html" }, { "title": "了解您的后付账单", "value": "understand-your-bill", "url": "/content/u-mobile/ch/personal/support/self-help/understand-your-bill.html" }, { "title": "账单支付方法", "value": "bill-payment-methods", "url": "/content/u-mobile/ch/personal/support/self-help/bill-payment-methods.html" }, { "title": "升级您的后付配套 ", "value": "upsize-your-plan", "url": "/content/u-mobile/ch/personal/support/self-help/upsize-your-plan.html" }, { "title": "网店电话线启用", "value": "online-store-line-activation", "url": "/content/u-mobile/ch/personal/support/self-help/online-store-line-activation.html" }, { "title": "预付注册指南", "value": "prepaid-registration-guideline", "url": "/content/u-mobile/ch/personal/support/self-help/prepaid-registration-guideline.html" }, { "title": "通过线上渠道 购买预付配套", "value": "purchase-prepaid-plans-online", "url": "/content/u-mobile/ch/personal/support/self-help/purchase-prepaid-plans-online.html" }, { "title": "预付自助注册", "value": "prepaid-self-registration", "url": "/content/u-mobile/ch/personal/support/self-help/prepaid-self-registration.html" }, { "title": "通过线上渠道 购买预付配套", "value": "purchase-prepaid-plans-online1", "url": "/content/u-mobile/ch/personal/support/self-help/purchase-prepaid-plans-online1.html" }, { "title": "通过FPX支付您的U Mobile - 服务 | U Mobile", "value": "maybank-mgate-guideline", "url": "/content/u-mobile/ch/personal/support/self-help/maybank-mgate-guideline.html" } ] }, { "title": "重要通告", "value": "important-notices", "url": "/content/u-mobile/ch/personal/support/important-notices.html", "isGroupLabel": true, "childList": [] }, { "title": "细则与条例", "value": "terms-conditions", "url": "/content/u-mobile/ch/personal/support/terms-conditions.html", "isGroupLabel": true, "childList": [ { "title": "隐私政策", "value": "privacy-notice", "url": "/content/u-mobile/ch/personal/support/terms-conditions/privacy-notice.html" } ] }, { "title": "网络专区", "value": "network", "url": "/content/u-mobile/ch/personal/support/network.html", "isGroupLabel": true, "childList": [ { "title": "网络覆盖", "value": "coverage-map", "url": "/content/u-mobile/ch/personal/support/network/coverage-map.html" }, { "title": "Jendela", "value": "jendela", "url": "/content/u-mobile/ch/personal/support/network/jendela.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/ch/personal/support/network/volte-vowifi.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/personal/support/self-help/esim.html", "breadCrumbs": [] }
faq personal postpaid

让U Mobile帮助您

通过以下管道与我们联系以获得进一步的帮助。

 

my-u-mobile-app

MyUMobile App

通过 MyUMobile App联系我们。

facebook

Facebook

通过FB Messenger留下您的信息。

Instagram

Instagram

有疑问吗?请随时DM我们!

my-u-mobile-app

MyUMobile App

通过 MyUMobile App联系我们。

facebook

Facebook

通过FB Messenger留下您的信息。

Instagram

Instagram

有疑问吗?请随时DM我们!

{ "siteTheme": "theme-personal" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容,从而为您带来我们网站上的最佳体验。单击“接受”,即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。