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U Mobile’s Connectivity Scores The Highest Percentage In Excellent Consistent Quality In Tutela’s Tests

Kuala Lumpur, 17 March 2021 -U Mobile was recently recognised in a report entitled Southeast Asia State of Mobile Experience by Tutela, an independent crowdsourced data company with a global panel of over 300 million smartphone users, as the Malaysian telco that delivered the highest percentage of Excellent Consistent Quality when it comes to demanding use cases such as HD video calling, multiplayer gaming and HD video streaming. U Mobile also scored the highest percentage of Core Consistent Quality, which represents everyday use cases that most use their data on such as SD video streaming, web browsing or uploading photos to social media. Besides that, U Mobile also came up tops for Upload Throughput, with a median speed of 8.0 Mbps.


Based on the report, 63% of tests from users passed the “Excellent” consistency threshold, while 83.3% of tests passed the “Core” consistency threshold.

consistent quality percentage in common coverage areas

Common Coverage Areas refer to parts of the country where all national operators offer service, either through own network or via domestic roaming agreement.
Visual taken from Tutela’s South East Asia State of Mobile Experience report.

“U Mobile is honoured to be recognised by Tutela for having the highest consistency in our network performance for both demanding and everyday usage scenarios. This recognition is particularly meaningful as it shows that even when usage demands on the network increased during the pandemic, U Mobile has been able to provide comparatively the most consistent experience to our customers. As the youngest telco in Malaysia, this recognition also affirms that our aggressive expansion and improvements to our network has paid off. U Mobile will continue to strive to provide quality connectivity that is affordable and reliable so that our customers may unleash their unlimited potential,” said Woon Ooi Yuen, Chief Technology Officer of U Mobile.


For more information on Tutela’s report, visit www.tutela.com

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