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Kuala Lumpur, 18 August 2025 – Today, U Mobile launched ULTRA5G, its new brand name for its 5G experience at Berjaya Times Square (BTS), the telco’s headquarters. The telco believes the name ULTRA5G aptly emphasises U Mobile’s commitment to ultra-fast speeds, ultra-reliable connectivity, and ultra-wide coverage.
U Mobile users at BTS will now see an ULTRA5G identifier on their devices, thanks to the telco’s In-Building Coverage (IBC). This marks a key step forward in U Mobile’s strategy to deliver deep and consistent 5G coverage across both indoor and outdoor environments.
The ULTRA5G experience, powered by intelligent, enterprise-grade network technology, can meet the evolving needs of Malaysia’s digital future. To highlight the network capability of the ULTRA5G experience, U Mobile showcased several demonstrations, including Malaysia’s first 4K livestream of the 800-metre-long roller coaster ride at Berjaya Times Square Theme Park, Asia Pacific’s longest multi-inverted indoor ride that runs for approximately three minutes per session. The livestream was designed to highlight the depth and consistency of ULTRA5G coverage, which successfully spanned the entire building and maintained a smooth, stable connection even as the roller coaster hit speeds of 70 km/h.
Beyond the livestream, to illustrate the network capability of the ULTRA5G experience, the telco also conducted an immersive mixed-reality experience and a 5G network slicing demonstration, showcasing service differentiation and ultra-reliable performance.
“U Mobile is proud to launch ULTRA5G, our brand new name for our 5G experience that is supported by our next gen network. As the nation’s newest 5G network provider, U Mobile is focused on enabling digital transformation for consumers and businesses alike. ULTRA5G brings enhanced digital experiences, from ultra-reliable streaming and immersive gaming to high-quality video calls in crowded areas. For enterprises, ULTRA5G opens doors to advanced use cases like XR, robotics, smart cities, and IR 4.0 automation. With deployment ahead of schedule, U Mobile is also doubling down on indoor coverage to ensure the widest and deepest 5G experience in Malaysia,” said Woon Ooi Yuen, Chief Technology Officer of U Mobile.
Apart from Berjaya Times Square, the telco’s 5G network coverage has also been made available at Penang Bridge 1, connecting the full length of the bridge with only two towers, delivering a seamless connectivity experience for daily commuters.
The event marks the start of U Mobile’s 5G next gen network going live with deployment targets to reach 80% Coverage of Populated Areas (CoPA) by the second half of 2026. U Mobile intends to provide regular updates on ULTRA5G availability, with rapid network deployment expected to cover strategic locations such as airports, hospitals, convention centres, and other high-impact indoor and outdoor areas nationwide. This is in line with the company’s commitment to delivering the widest and deepest 5G network in Malaysia. For more information on ULTRA5G, please visit: www.u.com.my.
From left to right: U Mobile Senior Management Team — Woon Ooi Yuen, Chief Technology Officer; Neil Tomkinson, Chief Information Officer; Norfazidah Abu Bakar, Chief Corporate Services Officer; Kenneth Chang, Deputy Chief Executive Officer; Wong Heang Tuck, Chief Executive Officer; Sandy Tsang, Chief Financial Officer; Alex Tan, Chief Sales Officer; and Navin Manian, Chief Marketing Officer.
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