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Marketing Maven. Analytical Storyteller. Tennis Aficionado.

 


The Essentials

Navin joined U Mobile in November 2021 and was appointed as Chief Marketing Officer in April 2022. He has over 14 years of experience in the telco industry and prior to joining U Mobile, he headed the Hotlink business at Maxis. Navin holds a Bachelor of Arts in Business and International Trade from Victoria University, Australia.



Life At U Mobile

Since Navin assumed the CMO role, he has wasted no time strengthening the product portfolio to maintain competitiveness in the market. Even before the commercial launch of 5G in Malaysia, Navin and his team were already introducing 5G-ready plans to the market, ensuring our customers would be the first to enjoy the 5G experience when the eventual time came. Besides prepaid and postpaid, Navin is also looking at driving our broadband and enterprise solutions, applying our challenger mindset to innovate the segment. As our customers evolve, Navin is excited to bring U Mobile’s brand to the next level to meet their changing needs by leveraging data analytics to personalise and increase customer engagement. 



Personal Outlook

For Navin, everything starts and ends with numbers! Growing up with a mathematician dad showed Navin the beauty of math and how it can be applied to almost anything, including the creative side of things. “Numbers are fascinating because they tell stories. It’s not just about crunching the data, but if you look closely, you can discover great opportunities. It helps you connect the dots, which in turn helps you think more creatively.” Outside of work, Navin enjoys tennis and foodie travels with his family.

 

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