Neil Tomkinson

The Essentials 

Neil joined U Mobile as our Chief Information Officer  in February 2018. He is a South African IT veteran who has spent over three decades in the telecommunications industry. Prior to U Mobile, Neil was with MTN, the biggest African mobile operator with 230 million subscribers spanning 22 countries. Neil holds various qualifications, including a prestigious Wits University Postgraduate Certificate in CIO Practice. 

Life At U Mobile

Having worked his way up from engineer to CIO, Neil possesses both strategic vision for IT to meet business objectives, as well as the technical understanding to implement. One of Neil’s proudest U Mobile moments that demonstrated his mettle was a successful transformation initiative for our CRM and billing systems. A massive project that involved all staff, it was key to supporting improvements to shape customer experience and business scalability moving forwards. As a leader, Neil believes that every employee has an important role to play to drive company vision. As such, he has an open-door policy and seeks to be consultative, constantly engaging his staff to get them excited to be on the same journey together, 

Personal Outlook

Neil strives to maintain a positive outlook and believes in the importance of self-growth. “Always look for improvement and to do better. The world is constantly changing so in my job and in my personal life, I always ask myself - what are you doing better? To stay the same is actually going backwards.” Neil applies the same approach to his hobbies as well - he’s currently striving to be better at golf!