Manage Your Business Account Online

BusinessCare is U Mobile’s self-service portal for corporate company (CC) customers. It offers a simple, secure, and convenient way to manage your company’s account anytime, anywhere.

What You Can Do:

FAQs at Your Service

Account Insights

  • View and manage all your business accounts and lines.
  • Monitor usage for data, voice and SMS across all lines.​
Managed Services

Billing & Payments

  • View, download, and pay bills online.
  • Sign up for auto debit to automate your monthly bill payments
     
Purchase Add-Ons

Purchase Add-Ons

Buy add-ons such as roaming passes and extra data quota for any line


Getting Started:

Already have login credentials?

Already have login credentials?

Existing customer without access?

Existing customer without access?

Please contact your U Mobile Account Manager to request portal access. Alternatively, submit your request online

 

 

BusinessCare Essential Guide

Set up, manage, and get the most out of your BusinessCare account.

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How to Login
How to Change Password
How to Reset Password
Step 1
Step 1

Head to the BusinessCare Portal

Step 2
Step 2

Enter your username
and password, then click on “GET” to
request for an OTP
to be sent via
email

Step 3
Step 3

Check your email for the OTP and
enter it in the required field. Then
click on the “Login” button 

Step 1
Step 1

On the BusinessCare
Portal login page, click on
“Forgot Password” 

Step 2
Step 2

Enter your username and
password, then click on
“GET”
to request for an
OTP to be sent via email

Step 4
Step 3

Enter the OTP when
prompted. The reset
password screen will
appear

Step 4
Step 4

Set your new password
and confirm it to
complete the reset

Step 1
Step 1

Login to your
BusinessCare account 

Step 2
Step 2

Go to My Profile >
Change Password  

Step 3
Step 3

The password change
screen will appear 

Step 4
Step 4

Enter your current
password, then set and
confirm your new
password 

Note: If this is your first time logging in, you will be prompted to change your password. Ensure that your password must be at least 8 characters in length and contain a combination of capital and lowercase letters, numbers, and special characters.

Frequently Asked Questions

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