{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":13},"instant":{"seconds":1734019200,"nanos":0},"nowDate":"Dec 13, 2024, 12:00:00 AM","nowTime":"2024-12-13","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":13},"instant":{"seconds":1734019200,"nanos":0},"nowDate":"Dec 13, 2024, 12:00:00 AM","nowTime":"2024-12-13","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/business/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/business/search-results.html" }

Frequently Asked Questions

{ "searchResultPagePath": "/content/u-mobile/en/business/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/en/business/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy_.suggestions" }

Popular Questions

{ "dropdownFaqProperties": [ { "title": "Home", "value": "home", "url": "/content/u-mobile/en/business/home.html", "isGroupLabel": true, "childList": [] }, { "title": "Mobile Plans", "value": "mobile-plans", "url": "/content/u-mobile/en/business/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "Prestige ", "value": "prestige", "url": "/content/u-mobile/en/business/mobile-plans/prestige.html" }, { "title": "Services", "value": "services", "url": "/content/u-mobile/en/business/mobile-plans/services.html" }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/business/mobile-plans/postpaid.html" }, { "title": "U Biz Borneo", "value": "u-biz-borneo", "url": "/content/u-mobile/en/business/mobile-plans/u-biz-borneo.html" } ] }, { "title": "Mobile & Internet", "value": "mobile-internet", "url": "/content/u-mobile/en/business/mobile-internet.html", "isGroupLabel": true, "childList": [ { "title": "Mobile Connectivity", "value": "mobile-plans", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans.html" }, { "title": "Internet", "value": "internet", "url": "/content/u-mobile/en/business/mobile-internet/internet.html" }, { "title": "Borneo Plans", "value": "borneo-plan", "url": "/content/u-mobile/en/business/mobile-internet/borneo-plan.html" } ] }, { "title": "Business Solutions", "value": "business-solutions", "url": "/content/u-mobile/en/business/business-solutions.html", "isGroupLabel": true, "childList": [ { "title": "Enterprise Solutions", "value": "enterprise-solutions", "url": "/content/u-mobile/en/business/business-solutions/enterprise-solutions.html" } ] }, { "title": "SME ", "value": "sme", "url": "/content/u-mobile/en/business/sme.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G OFFICE", "value": "wireless", "url": "/content/u-mobile/en/business/sme/wireless.html" }, { "title": "U Biz Fibre", "value": "fixed", "url": "/content/u-mobile/en/business/sme/fixed.html" }, { "title": "U Biz 5G OFFICE", "value": "u-biz-5g-old", "url": "/content/u-mobile/en/business/sme/u-biz-5g-old.html" }, { "title": "U Biz Fibre", "value": "u-biz-fibre1", "url": "/content/u-mobile/en/business/sme/u-biz-fibre1.html" }, { "title": "U Biz Bundle", "value": "u-biz-bundle", "url": "/content/u-mobile/en/business/sme/u-biz-bundle.html" }, { "title": "U Biz Bundle with 5G OFFICE", "value": "u-biz-5g", "url": "/content/u-mobile/en/business/sme/u-biz-5g.html" }, { "title": "U Biz Buy 2 Free 1", "value": "u-biz-buy-2-free-1", "url": "/content/u-mobile/en/business/sme/u-biz-buy-2-free-1.html" }, { "title": "GoBiz Pro", "value": "gobiz-pro", "url": "/content/u-mobile/en/business/sme/gobiz-pro.html" } ] }, { "title": "Enterprise", "value": "enterprise", "url": "/content/u-mobile/en/business/enterprise.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G OFFICE", "value": "wireless", "url": "/content/u-mobile/en/business/enterprise/wireless.html" }, { "title": "U Biz Fibre", "value": "fixed", "url": "/content/u-mobile/en/business/enterprise/fixed.html" }, { "title": "U Biz 5G OFFICE", "value": "u-biz-5g-old", "url": "/content/u-mobile/en/business/enterprise/u-biz-5g-old.html" }, { "title": "U Biz Fibre", "value": "u-biz-fibre1", "url": "/content/u-mobile/en/business/enterprise/u-biz-fibre1.html" }, { "title": "UM x Ricoh Promo", "value": "ricoh-promo", "url": "/content/u-mobile/en/business/enterprise/ricoh-promo.html" }, { "title": "UM x MIDF Promo​", "value": "midf-promo", "url": "/content/u-mobile/en/business/enterprise/midf-promo.html" } ] }, { "title": "Roaming & IDD", "value": "roaming-idd", "url": "/content/u-mobile/en/business/roaming-idd.html", "isGroupLabel": true, "childList": [ { "title": "Roam-Onz", "value": "roam-onz", "url": "/content/u-mobile/en/business/roaming-idd/roam-onz.html" }, { "title": "International Direct Dial", "value": "international-direct-dial", "url": "/content/u-mobile/en/business/roaming-idd/international-direct-dial.html" }, { "title": "Roaming Rates", "value": "roaming-rates", "url": "/content/u-mobile/en/business/roaming-idd/roaming-rates.html" }, { "title": "U Data Roam", "value": "u-data-roam", "url": "/content/u-mobile/en/business/roaming-idd/u-data-roam.html" }, { "title": "Roam Onz Global", "value": "roam-onz-global", "url": "/content/u-mobile/en/business/roaming-idd/roam-onz-global.html" }, { "title": "Best IDD 1310", "value": "best-idd-1310", "url": "/content/u-mobile/en/business/roaming-idd/best-idd-1310.html" }, { "title": "Roaming", "value": "roaming", "url": "/content/u-mobile/en/business/roaming-idd/roaming.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/business/broadband.html", "isGroupLabel": true, "childList": [ { "title": "U Biz Fibre", "value": "u-biz-fibre", "url": "/content/u-mobile/en/business/broadband/u-biz-fibre.html" }, { "title": "U Biz 5G OFFICE", "value": "u-biz-5g", "url": "/content/u-mobile/en/business/broadband/u-biz-5g.html" } ] }, { "title": "Promotions", "value": "promotions", "url": "/content/u-mobile/en/business/promotions.html", "isGroupLabel": true, "childList": [ { "title": "Pay Nothing for 6 Months", "value": "iphone-for-rm0", "url": "/content/u-mobile/en/business/promotions/iphone-for-rm0.html" }, { "title": "Pelan Pakej P-Hailing Rahmah", "value": "p-hailing-rahmah", "url": "/content/u-mobile/en/business/promotions/p-hailing-rahmah.html" }, { "title": "U Biz 5G OFFICE", "value": "u-biz-5g-office", "url": "/content/u-mobile/en/business/promotions/u-biz-5g-office.html" }, { "title": "U Biz x Shopee Exclusive Promo", "value": "u-biz-shopee-exclusive-promo", "url": "/content/u-mobile/en/business/promotions/u-biz-shopee-exclusive-promo.html" }, { "title": "Biz Devices", "value": "biz-devices", "url": "/content/u-mobile/en/business/promotions/biz-devices.html" }, { "title": "U Biz Bundle", "value": "u-biz-bundle", "url": "/content/u-mobile/en/business/promotions/u-biz-bundle.html" }, { "title": "U Business Great Eastern Exclusive Promo", "value": "u-business-greateastern-exclusive-promo", "url": "/content/u-mobile/en/business/promotions/u-business-greateastern-exclusive-promo.html" }, { "title": "U Business Maybank Exclusive Promo", "value": "u-business-maybank-exclusive-promo", "url": "/content/u-mobile/en/business/promotions/u-business-maybank-exclusive-promo.html" }, { "title": "U Business UOB Exclusive Promo", "value": "u-business-uob-exclusive-promo", "url": "/content/u-mobile/en/business/promotions/u-business-uob-exclusive-promo.html" }, { "title": "U Business CIMB Exclusive Promo", "value": "u-business-cimb-exclusive-promo", "url": "/content/u-mobile/en/business/promotions/u-business-cimb-exclusive-promo.html" }, { "title": "UM x MIDF Promo​", "value": "midf-promo", "url": "/content/u-mobile/en/business/promotions/midf-promo.html" }, { "title": "UM x Ricoh Promo​", "value": "ricoh-promo", "url": "/content/u-mobile/en/business/promotions/ricoh-promo.html" }, { "title": "Unbeatable 5G Devices", "value": "unbeatable-5g-devices", "url": "/content/u-mobile/en/business/promotions/unbeatable-5g-devices.html" } ] }, { "title": "Enterprise Solutions", "value": "enterprise-solutions", "url": "/content/u-mobile/en/business/enterprise-solutions.html", "isGroupLabel": true, "childList": [ { "title": "GoBiz Pro", "value": "go-biz-pro", "url": "/content/u-mobile/en/business/enterprise-solutions/go-biz-pro.html" }, { "title": "U Biz Managed SD-WAN", "value": "u-biz-sd-wan", "url": "/content/u-mobile/en/business/enterprise-solutions/u-biz-sd-wan.html" }, { "title": "U Biz Dedicated Internet Access (DIA)", "value": "u-biz-dia", "url": "/content/u-mobile/en/business/enterprise-solutions/u-biz-dia.html" }, { "title": "Point-to-point", "value": "point-to-point", "url": "/content/u-mobile/en/business/enterprise-solutions/point-to-point.html" }, { "title": "U Biz Private Network", "value": "u-biz-private-network", "url": "/content/u-mobile/en/business/enterprise-solutions/u-biz-private-network.html" }, { "title": "U Biz Managed WiFi", "value": "u-biz-managed-wifi", "url": "/content/u-mobile/en/business/enterprise-solutions/u-biz-managed-wifi.html" }, { "title": "U Biz IoT", "value": "u-biz-iot", "url": "/content/u-mobile/en/business/enterprise-solutions/u-biz-iot.html" } ] }, { "title": "Support", "value": "support", "url": "/content/u-mobile/en/business/support.html", "isGroupLabel": true, "childList": [ { "title": "FAQs", "value": "faqs", "url": "/content/u-mobile/en/business/support/faqs.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/u-mobile/en/business/support/contact-us.html" }, { "title": "Terms & Conditions", "value": "terms-conditions", "url": "/content/u-mobile/en/business/support/terms-conditions.html" }, { "title": "Locate a Partner", "value": "store-finder", "url": "/content/u-mobile/en/business/support/store-finder.html" }, { "title": "Important Notices", "value": "important-notices", "url": "/content/u-mobile/en/business/support/important-notices.html" }, { "title": "Become A Partner", "value": "become-a-partner", "url": "/content/u-mobile/en/business/support/become-a-partner.html" }, { "title": "VoLTE", "value": "volte", "url": "/content/u-mobile/en/business/support/volte.html" }, { "title": "WiFi Calling", "value": "wifi-calling", "url": "/content/u-mobile/en/business/support/wifi-calling.html" } ] }, { "title": "Error Message", "value": "error-message", "url": "/content/u-mobile/en/business/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Search Results", "value": "search-results", "url": "/content/u-mobile/en/business/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Online Bill Payment​", "value": "postpaid-pay-bill", "url": "/content/u-mobile/en/business/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": "/content/u-mobile/en/business/postpaid-pay-bill/postpaid-pay-bill-status.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/business/support/faqs.html", "breadCrumbs": [ { "title": "Support", "url": "/content/u-mobile/en/business/support.html" } ] }

Can't Find the Help You Need?

If you require further assistance, you can get in touch with us via the following channels.

email us

Submit Enquiry
 

We'll get back to you soon.

find a store

Locate our Enterprise Business Partner

Find the nearest Enterprise Business Partner to you.

contact key account manager

Contact Us

Get in touch with your Key Account Manager for urgent assistance.

{ "siteTheme": "theme-business" }

Cookies Policy

We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. By clicking 'Accept', you agree to the storing of cookies on your device. View our Privacy Notice to learn more.