{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":11,"day":29},"instant":{"seconds":1764345600,"nanos":0},"nowDate":"Nov 29, 2025, 12:00:00 AM","nowTime":"2025-11-29","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套，谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":11,"day":29},"instant":{"seconds":1764345600,"nanos":0},"nowDate":"Nov 29, 2025, 12:00:00 AM","nowTime":"2025-11-29","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/personal/search-results.html" }
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Magic8 Pro
Magic8 Pro

立即体验全新 HONOR Magic8 Pro，并享有高达 RM3,889 的免费赠品！现在就注册 U Postpaid 或 U Family。
每年赢取全新iPhone
每年赢取全新iPhone

购买任何iPhone，即可参与“iPhone 终身尊享好礼”活动，每年都有机会赢取全新 iPhone！了解更多详情。

第二部 Google Pixel仅需RM0
第二部 Google Pixel仅需RM0

购买任何Google Pixel系列手机，即可以RM0 获赠一部Pixel 9a！畅享1,000GB 5G共享数据、免费漫游，还有更多好康。了解更多详情。
一价双享，爽拿两台手机
一价双享，爽拿两台手机

5G Android手机，买一送一！ 立即签购U Family，轻松入手旗舰手机，共享数据以及在超过 60个目的地畅享免费漫游。了解更多 详情。

无需付费长达6个月
无需付费长达6个月

签购 iPhone 16e 或 15 配套的首6个月无需缴付任何费用。您的新手机还可免费享受全球漫游和 1,000GB 的高速 5G 数据，一切尽在 U Mobile。
无懈可击的 5G 手机
无懈可击的 5G 手机

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无线宽频

尽享U Home 5G带来的光纤网速体验，并同时签购Samsung电视。此外，配备电竞级 5G 路由器，让您所有设备实现无缝连接。
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后付配套

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数据配套

每月只需​​ RM25，就能享受更快的无限量预付数据。签购马来西亚的最佳 5G 预付配套 — U Prepaid，立即以闪电般的速度不间断地进行串流、游戏及社交。
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{ "searchResultPagePath": "/content/u-mobile/ch/personal/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }

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{ "dropdownFaqProperties": [ { "title": "无线宽频", "value": "wireless-broadband", "url": "/content/u-mobile/ch/personal/support/faqs/wireless-broadband.html", "isGroupLabel": true, "childList": [ { "title": "Ultra Unlimited Wireless Broadband 无线宽频", "value": "ultra-unlimited-wireless-broadband", "url": "/content/u-mobile/ch/personal/support/faqs/wireless-broadband/ultra-unlimited-wireless-broadband.html" } ] }, { "title": "网店", "value": "online-store", "url": "/content/u-mobile/ch/personal/support/faqs/online-store.html", "isGroupLabel": true, "childList": [ { "title": "常见疑问", "value": "general-enquiries", "url": "/content/u-mobile/ch/personal/support/faqs/online-store/general-enquiries.html" }, { "title": "激活电话线", "value": "line-activation", "url": "/content/u-mobile/ch/personal/support/faqs/online-store/line-activation.html" }, { "title": "购买手机与配套", "value": "purchase-of-plan-and-device", "url": "/content/u-mobile/ch/personal/support/faqs/online-store/purchase-of-plan-and-device.html" }, { "title": "出货与运送", "value": "shipping-delivery", "url": "/content/u-mobile/ch/personal/support/faqs/online-store/shipping-delivery.html" }, { "title": "退货与退款", "value": "returns-and-refunds", "url": "/content/u-mobile/ch/personal/support/faqs/online-store/returns-and-refunds.html" }, { "title": "Easy Payment Plan", "value": "easy-payment-plan", "url": "/content/u-mobile/ch/personal/support/faqs/online-store/easy-payment-plan.html" } ] }, { "title": "手机", "value": "devices", "url": "/content/u-mobile/ch/personal/support/faqs/devices.html", "isGroupLabel": true, "childList": [ { "title": "iPhone", "value": "iphone", "url": "/content/u-mobile/ch/personal/support/faqs/devices/iphone.html" }, { "title": "安卓", "value": "android", "url": "/content/u-mobile/ch/personal/support/faqs/devices/android.html" }, { "title": "综合", "value": "general", "url": "/content/u-mobile/ch/personal/support/faqs/devices/general.html" }, { "title": "后付配套", "value": "postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/devices/postpaid.html" } ] }, { "title": "手机配套", "value": "mobile-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "综合", "value": "general", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general.html" }, { "title": "后付配套", "value": "postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid.html" }, { "title": "预付配套", "value": "prepaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid.html" } ] }, { "title": "宽频", "value": "broadband", "url": "/content/u-mobile/ch/personal/support/faqs/broadband.html", "isGroupLabel": true, "childList": [ { "title": "U Home 5G", "value": "u-home-5g", "url": "/content/u-mobile/ch/personal/support/faqs/broadband/u-home-5g.html" }, { "title": "U Home 5G 推介优惠", "value": "u-home-5g-launch-promo", "url": "/content/u-mobile/ch/personal/support/faqs/broadband/u-home-5g-launch-promo.html" }, { "title": "免费 5G 路由器与 U Home 5G", "value": "u-home-5g-router-bundle", "url": "/content/u-mobile/ch/personal/support/faqs/broadband/u-home-5g-router-bundle.html" }, { "title": "U Home 5G 和 Samsung 电视", "value": "u-home-5g-samsung-tv", "url": "/content/u-mobile/ch/personal/support/faqs/broadband/u-home-5g-samsung-tv.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-sooka-premium", "url": "/content/u-mobile/ch/personal/support/faqs/broadband/u-home-5g-sooka-premium.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/ch/personal/support/faqs/broadband/u-home-fibre.html" }, { "title": "U Home Fibre Discount Promo", "value": "u-home-fibre-discount-promo", "url": "/content/u-mobile/ch/personal/support/faqs/broadband/u-home-fibre-discount-promo.html" }, { "title": "U Home Fibre 难题处理", "value": "fibre-broadband-self-troubleshooting", "url": "/content/u-mobile/ch/personal/support/faqs/broadband/fibre-broadband-self-troubleshooting.html" }, { "title": "U Mobile 家用光纤 ONU LED 指示灯说明", "value": "fibre-broadband-onu-led-indicator", "url": "/content/u-mobile/ch/personal/support/faqs/broadband/fibre-broadband-onu-led-indicator.html" }, { "title": "U Mobile 家用光纤支援", "value": "fibre-broadband-support", "url": "/content/u-mobile/ch/personal/support/faqs/broadband/fibre-broadband-support.html" }, { "title": "U Home 5G Borneo", "value": "u-home-5g-borneo", "url": "/content/u-mobile/ch/personal/support/faqs/broadband/u-home-5g-borneo.html" }, { "title": "U Home 5G 推出促销", "value": "u-home-5g-borneo-launch-promo", "url": "/content/u-mobile/ch/personal/support/faqs/broadband/u-home-5g-borneo-launch-promo.html" } ] }, { "title": "电子服务", "value": "digital-services", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services.html", "isGroupLabel": true, "childList": [ { "title": "漫游 & IDD", "value": "roaming", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/roaming.html" }, { "title": "生活", "value": "lifestyle", "url": "/content/u-mobile/ch/personal/support/faqs/digital-services/lifestyle.html" } ] }, { "title": "活动", "value": "happenings", "url": "/content/u-mobile/ch/personal/support/faqs/happenings.html", "isGroupLabel": true, "childList": [ { "title": "活动与促销", "value": "events-promotions", "url": "/content/u-mobile/ch/personal/support/faqs/happenings/events-promotions.html" }, { "title": "奖赏", "value": "rewards", "url": "/content/u-mobile/ch/personal/support/faqs/happenings/rewards.html" }, { "title": "营销活动", "value": "campaign", "url": "/content/u-mobile/ch/personal/support/faqs/happenings/campaign.html" } ] }, { "title": "增值服务 ", "value": "value-added-services", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services.html", "isGroupLabel": true, "childList": [ { "title": "呼叫转移", "value": "call-forwarding", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/call-forwarding.html" }, { "title": "Call Waiting & Hold ", "value": "call-waiting-and-hold", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/call-waiting-and-hold.html" }, { "title": "主叫号码显示 （CLIP\\ 来电显示）", "value": "calling-line-identify-presentation-clip-caller-id", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/calling-line-identify-presentation-clip-caller-id.html" }, { "title": "未接来电通知 (MCN) ", "value": "missed-call-notification-mcn", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/missed-call-notification-mcn.html" }, { "title": "多方会议通话", "value": "multi-conference-call", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/multi-conference-call.html" }, { "title": "安卓手机 UPackage", "value": "upackage-for-android", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/upackage-for-android.html" }, { "title": "视频通话", "value": "video-call", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/video-call.html" }, { "title": "视频留言", "value": "video-mail", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/video-mail.html" }, { "title": "视频留言服务", "value": "voicemail-service", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/voicemail-service.html" }, { "title": "CLIR", "value": "clir", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/clir.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/myumobile-app.html" }, { "title": "Caller Line Identification Restriction (CLIR)", "value": "caller-line-identification-restriction-masking-service", "url": "/content/u-mobile/ch/personal/support/faqs/value-added-services/caller-line-identification-restriction-masking-service.html" } ] }, { "title": "普通疑问", "value": "general-enquiries", "url": "/content/u-mobile/ch/personal/support/faqs/general-enquiries.html", "isGroupLabel": true, "childList": [] }, { "title": "服务税", "value": "service-tax", "url": "/content/u-mobile/ch/personal/support/faqs/service-tax.html", "isGroupLabel": true, "childList": [ { "title": "服务税 2018（Service Tax）", "value": "service-tax-2018", "url": "/content/u-mobile/ch/personal/support/faqs/service-tax/service-tax-2018.html" }, { "title": "预付服务税", "value": "prepaid-service-tax", "url": "/content/u-mobile/ch/personal/support/faqs/service-tax/prepaid-service-tax.html" }, { "title": "后付服务税", "value": "postpaid-service-tax", "url": "/content/u-mobile/ch/personal/support/faqs/service-tax/postpaid-service-tax.html" } ] }, { "title": "其他", "value": "others", "url": "/content/u-mobile/ch/personal/support/faqs/others.html", "isGroupLabel": true, "childList": [ { "title": "5G SA", "value": "5g-sa", "url": "/content/u-mobile/ch/personal/support/faqs/others/5g-sa.html" }, { "title": "U Mobile 5G", "value": "umobile-5g", "url": "/content/u-mobile/ch/personal/support/faqs/others/umobile-5g.html" }, { "title": "3G网络终止", "value": "3g-network-retirement", "url": "/content/u-mobile/ch/personal/support/faqs/others/3g-network-retirement.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/personal/support/faqs/broadband/u-home-5g-launch-promo.html", "breadCrumbs": [ { "title": "常见问题", "url": "/content/u-mobile/ch/personal/support/faqs.html" }, { "title": "宽频", "url": "/content/u-mobile/ch/personal/support/faqs/broadband.html" } ] }

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{ "siteTheme": "theme-personal" }

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