Frequently Asked Questions

You may sign up for this promotion by registering your interest on our website or via our Enterprise Account Managers and Enterprise Partners. Click here to locate our Enterprise Partners near you.

This offer is open to all new or existing Corporate Customers/Corporate Individuals, including new line registrations, mobile number portability (MNP) port-ins, prepaid-to-postpaid conversions and rate plan changes.

An upfront payment is applicable to all new line registrations, Switch to U services and rate plan changes that are not eligible for the upfront payment waiver.

• For P79 Biz: RM480 (RM20x24 months)
• For Unlimited P99 Biz: RM720 (RM30x24 months)
• For Unlimited P139 Biz: RM1,056 (RM44x 24 months)

Yes, you will receive your rebate over 24 months. 

• For P79 Biz: RM20 for 24 months
• For Unlimited P99 Biz: RM30 for 24 months
• For Unlimited P139 Biz: RM44 for 24 months

The amount you have to pay will vary depending on your chosen rate plan and device model.

For existing customers who meet the eligibility criteria, the upfront payment will be waived upon registration. To check if you are available for the upfront payment waiver, you may contact our Enterprise Account Manager or speak to our Enterprise Business Partner near you here.

Contract freedom means you will be able to terminate your service anytime. However, if you terminate or downgrade your current plan, or change to another rate plan before your commitment period expires, the following will apply:

1. For customers who have paid for the upfront payment (not entitled to the upfront payment waiver), your remaining monthly subsidy rebate will be forfeited. 

    

2. For customers who are entitled to the upfront payment waiver, you are required to refund the balance of device subsidy amount (upfront payment). The balance of device subsidy will be calculated as per the following:
   
   
   • Subsidy amount (upfront payment) / commitment period x remaining number of months. The remaining number of months will include the month during which you terminated the service.
     
   • For example, if you have subscribed to a P79 Biz Postpaid Plan with any device, and you terminate on the 7th month, you are required to refund RM360 / 24 months x 18 months = RM270.

The models offered are subjected to stock availability at the U Mobile Enterprise stores. You can submit your inquiry via our Talk to Us form here, or you may contact your Enterprise Account Manager or speak to our Enterprise Business Partner near you here.

This promotion lets you enjoy the latest mobile devices in the market from only RM0 when you sign up for Unlimited GX68 Biz and P79 Biz, P99 Biz and P139 Biz.

This promotion is on-going until further notice.

Yes. You can upgrade your existing plan to sign up for this device bundle plan promotion