Kuala Lumpur, 28 April 2026 – U Mobile, Malaysia’s newest 5G network provider, has partnered with Pavilion Real Estate Investment Trust (REIT) to enable seamless 5G in-building coverage across some of Kuala Lumpur’s most high-traffic commercial and lifestyle destinations. The partnership is aimed to enhance the overall indoor connectivity to support smarter building operations and complements the broader 5G infrastructure within the properties.
The rollout will cover Pavilion Kuala Lumpur, Pavilion Hotel Kuala Lumpur, Pavilion Tower, Pavilion Elite, Banyan Tree Kuala Lumpur, Intermark Mall and Pavilion Bukit Jalil, spanning some of the city’s busiest retail, commercial and hospitality spaces. Together, these properties see high daily footfall, making reliable indoor connectivity increasingly important for both businesses and visitors.
Under the partnership, U Mobile will deploy and manage its 5G-Advanced (5G-A) in-building coverage (IBC) system across these properties, improving network performance across high-traffic retail, office and hospitality environments where reliable connectivity is critical to day-to-day operations.
The system is designed to support multiple mobile network operators, helping ensure that tenants, businesses and visitors experience more consistent indoor coverage, regardless of their service provider. This is particularly important in large, high-density buildings where network performance is often challenged.
As part of the deployment, U Mobile will also be collaborating with Pavilion REIT to explore 5G-A use cases to support the digitalisation of their building operations. This allows systems such as security monitoring, smart sensors and parking solutions to run reliably, even during peak hours, helping Pavilion REIT operate its properties more efficiently while supporting a more seamless experience for tenants and visitors.
For the public, this means better indoor connectivity whether shopping, working or staying in these properties, along with smoother digital experiences such as navigation, payments and real-time services throughout the buildings, no matter which floor they are on.
The deployment reflects a growing need for networks that can support both connectivity and the systems that power modern buildings.
Woon Ooi Yuen, Chief Technology Officer of U Mobile, said “U Mobile’s approach to ULTRA5G deployment goes beyond just outdoor coverage. We also believe in prioritising deep in-building coverage to ensure that customers experience seamless, high-performance connectivity wherever they are whether indoors or outdoors. This allows us to support not just everyday usage, but also more advanced, business-critical applications that require consistency, reliability and scale.”
Dato’ Phillip Ho, CEO of Pavilion REIT, said “At Pavilion REIT, we are committed to continuously enhancing the quality of our properties through technology that improves both operational efficiency and the overall visitor experience. This collaboration with U Mobile supports our efforts to strengthen in-building connectivity across our assets, complementing the broader 5G ecosystem within our properties.
By enabling more reliable indoor coverage, we are better positioned to support the evolving needs of our tenants, business partners and visitors, while advancing smarter and more responsive building operations.”
This partnership is focused on improving the everyday experience for people, with more reliable connectivity and smoother digital services across some of Kuala Lumpur’s busiest spaces.
