Unbeatable 5G Devices
Level up your productivity with a FREE 5G phone via U Mobile U Biz plans! Stay connected when you're abroad for business with free global roaming. Learn more.
Unlimited Biz App
Access TikTok and more without data limits.
WebGuard
Secure browsing protection from malicious website.
Free 5G Router
Plug-and-play router for instant office internet.
Choose a plan that fits your business needs.
Experience ULTRA Business WiFi 78. Register your interest here.
Experience ULTRA Business WiFi 78. Register your interest here.
Step 1
Locate the SIM slot at the bottom of the device.
Step 2
Align the SIM notch so the orientation matches the illustration. Do not forcibly insert the SIM as it will only go in one way. Please note that only nano SIM cards can be used.
Step 3
Insert SIM with the golden contacts facing up.
Step 4
Push the SIM card into the slot until you hear a click, and your device is now ready to use.
ULTRA5G
Enjoy next gen speed and performance with ULTRA5G coverage in selected areas.
5G Network
Rapidly expanding. Check if 5G is available at your location.
4G Network
Yay! You have 4G coverage as your best available network.
Disclaimer: While we have mapped our coverage maps as accurately as possible based on our latest available data and tools, our coverage maps only provide a general indication of the coverage service areas. As with all mobile phone networks, there may be some areas where reception is limited or unavailable. These coverage maps are not a guarantee of service availability, signal strength or data speeds at any specific location. Actual user experience may vary due to systems limitation, device type and capability, location, environmental conditions, terrain, weather, ongoing network deployment or maintenance activities and general network traffic. Coverage based on outdoor signals may not reflect indoor coverage. U Mobile may update or modify the network at any time and our coverage information is subject to change.
What is ULTRA Business WiFi?
ULTRA Business WiFi is a business wireless broadband service offered by U Mobile. It provides data connectivity for business internet usage and is available as:
2. Which plans are available and how do they differ?
The available plans are:
| Plan | Data FUP | Features | Router Bundle |
|---|---|---|---|
ULTRA Business WiFi 78 |
1,500GB | WebGuard, Unlimited Biz Apps | Optional WiFi 6-class 5G Router bundle |
ULTRA Business WiFi 68 |
1,000GB | No additional bundled features | Optional WiFi 6-class 5G Router bundle |
Router bundles (where selected) include a device and 24-month commitment.
Where can I use ULTRA Business WiFi?
The service is available in coverage areas supported by the network of U Mobile. Actual availability depends on network coverage and device capability.
How do I check coverage?
You may check network coverage by visiting the U Mobile Coverage Map.
What is the SIM-only plan?
The SIM-only plan is a data-only service without any device included. You must use the SIM in a compatible modem or router for connectivity.
Is there a contract for SIM-only?
SIM-only plans are generally offered without a device commitment unless stated otherwise in the product terms.
How do I use the SIM-only plan?
Insert the SIM into a compatible modem or router. Once activated and within coverage, the device will connect to the internet automatically.
What devices are compatible?
The SIM works with devices capable of 4G LTE or 5G connectivity. Compatibility depends on device specifications.
What is the 5G Router bundle?
The 5G Router bundle is a packaged offering that includes:
The device is provided as part of the bundle, with a 24-month commitment period.
What is the commitment period?
The commitment period is 24 months from the date of bundle activation. Early termination fees may apply if the service is terminated before the commitment period ends.
How do I use the router?
Insert the ULTRA Business WiFi SIM into the provided 5G modem-router device. Power it on and allow a few minutes for network connection. You may then connect devices via WiFi or LAN.
What SIMs work with the router?
The router is configured to work only with ULTRA Business WiFi SIMs issued by U Mobile.
Can I choose my router model?
No. Router distribution is subject to stock availability and may be substituted with a device of comparable capability at our discretion.
Why does my router appearance vary?
Product images are for illustration purposes only. The device delivered may differ in appearance but will meet the specified capability.
Will the router work in 4G-only areas?
Yes. The router is compatible with both 4G and 5G networks. If 5G is unavailable, it will connect to the 4G network.
What is minimum usage term?
It is a 90-days period that begins when a customer signs up for or upgrades to an ULTRA Business WiFi plan. During this period, customers are not allowed to downgrade the plan.
Eligibility – SIM-only
Registration is available to eligible corporate company (CC) or corporate individual (CI) accounts, provided you are at least 18, a Malaysian citizen, within coverage, and have no outstanding payments.
Can existing SIM-only customers upgrade to the 5G Router bundle?
Yes. Existing SIM-only customers may upgrade to the 5G Router bundle through authorised channels, subject to eligibility and acceptance of the 24-month commitment.
Can eligibility criteria change?
Yes. Eligibility requirements may be updated in accordance with product terms and business requirements.
How can I terminate my contract or service?
You may walk into the nearest U Mobile Service Centre, contact your Enterprise Account Manager, or your Enterprise Partner.
Are there any fees for early termination?
Yes. If the bundle is terminated before the 24-month commitment, you will be charged the remaining contract balance as an Early Termination Fee.
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