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Call from Anywhere with Wi-Fi Calling​

Wi-Fi Calling allows you to make & receive calls using your mobile number at no additional charge*, while staying connected even with limited or no network coverage.

Extended Coverage​

Extended Coverage

Make calls indoors and in areas that have bad or no reception.​

No Roaming Charges ​

No Roaming Charges

Call at local rates even when overseas. ​

Clear Voice Calls​

​Clear Voice Calls

Experience better quality calls with reduced background noise​.

*Standard local and international call charges apply.

Rates & Charges

Use Wi-Fi calling to make calls using your plan's minutes, even overseas. If you have no bundled minutes, pay-per-use rates apply. International calls follow standard IDD rates.

Calls within Malaysia To any Malaysian number Your plan’s rates will apply, including unlimited calls​
To any International number IDD rates will apply​
Calls outside Malaysia To any Malaysian number Your plan’s rates will apply, including unlimited calls
To any International number IDD rates will apply​

Enable Wi-Fi Calling on Your Device​

Enjoy Wi-Fi calling. Check device compatibility before following the easy steps below.

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IOS
Android

Enable WiFi Calling​

Step 1​

Wi-Fi Calling IOS Enable Wi-Fi Calling Step 1 Image U Mobile

Go to Settings. ​

Step 2

Wi-Fi Calling IOS Enable Wi-Fi Calling Step 2 Image U Mobile

Tap on General. ​

Step 3

Wi-Fi Calling IOS Enable Wi-Fi Calling Step 3 Image U Mobile

Under the General menu, tap on About.

Step 4

Wi-Fi Calling IOS Enable Wi-Fi Calling Step 4 Image U Mobile

Tap the Update button when prompted. ​

Step 5

Wi-Fi Calling IOS Enable Wi-Fi Calling Step 5 Image U Mobile

Go back to Settings. ​

Step 6

Wi-Fi Calling IOS Enable Wi-Fi Calling Step 6 Image U Mobile

Tap on Phone.​

Step 7

Wi-Fi Calling IOS Enable Wi-Fi Calling Step 7 Image U Mobile

Select Wi-Fi Calling.​

Step 8

Wi-Fi Calling IOS Enable Wi-Fi Calling Step 8 Image U Mobile

Slide the WiFi is Calling On This Phone to ON.​

Step 9​

Wi-Fi Calling IOS Enable Wi-Fi Calling Step 9 Image U Mobile

Tap Enable when the Confirmation Message pops up. ​

Make & Receive Calls with Wi-Fi Calling  ​

Step 1​

Wi-Fi Calling IOS Make & Receive Calls Wi-Fi Calling ​Step 1 Image U Mobile

Ensure that WiFi is turned on. ​

Step 2

Wi-Fi Calling IOS Make & Receive Calls Wi-Fi Calling ​Step 2 Image U Mobile

Make sure you are connected to a WiFi access point.​

Step 3

Wi-Fi Calling IOS Make & Receive Calls Wi-Fi Calling ​Step 3 Image U Mobile

Go back to Home Screen, and you will see ‘U Mobile WiFi’ on the top left.​

Step 4

Wi-Fi Calling IOS Make & Receive Calls Wi-Fi Calling ​Step 4 Image U Mobile

To make a WiFi Calling, simply dial a number.​

Step 5

Wi-Fi Calling IOS Make & Receive Calls Wi-Fi Calling ​Step 5 Image U Mobile

Incoming calls are automatically received through WiFi.​

Enable Wi-Fi Calling​

Step 1​

Wi-Fi Calling Android Enable Wi-Fi Calling Step 1 Image U Mobile

Update your Android phone software to the latest version.

Step 2

Wi-Fi Calling Android Enable Wi-Fi Calling Step 2 Image U Mobile

SMS 'WiFi calling on' to 28118. ​

Step 3

Wi-Fi Calling Android Enable Wi-Fi Calling Step 3 Image U Mobile

Tap on Settings and then, tap on WiFi Calling. ​

Step 4

Wi-Fi Calling Android Enable Wi-Fi Calling Step 4 Image U Mobile

Slide ON WiFi Calling. ​

 

Step 5

Wi-Fi Calling Android Enable Wi-Fi Calling Step 5 Image U Mobile

Select WiFi Preferred to make calls using WiFi Calling. ​

Step 6

Wi-Fi Calling Android Enable Wi-Fi Calling Step 6 Image U Mobile

Turn ON your WiFi.​

Step 7

Wi-Fi Calling Android Enable Wi-Fi Calling Step 7 Image U Mobile

Connect to an available WiFi Network. ​

Make & Receive Calls with Wi-Fi Calling  ​

Step 1

Wi-Fi Calling Android Make & Receive Calls Wi-Fi Calling ​Step 1 Image U Mobile

Ensure that WiFi is turned ON and WiFi Calling is active. ​

Step 2

Wi-Fi Calling Android Make & Receive Calls Wi-Fi Calling ​Step 2 Image U Mobile

To make a call via WiFi Calling,

simply dial a number.​

Step 3

Wi-Fi Calling Android Make & Receive Calls Wi-Fi Calling ​Step 3 Image U Mobile

Incoming calls are automatically

received through WiFi.​

Frequently Asked Questions

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Exclusive Promo", "value": "u-business-maybank-exclusive-promo", "url": "/content/u-mobile/en/business/promotions/u-business-maybank-exclusive-promo.html" }, { "title": "U Business UOB Exclusive Promo", "value": "u-business-uob-exclusive-promo", "url": "/content/u-mobile/en/business/promotions/u-business-uob-exclusive-promo.html" }, { "title": "U Business CIMB Exclusive Promo", "value": "u-business-cimb-exclusive-promo", "url": "/content/u-mobile/en/business/promotions/u-business-cimb-exclusive-promo.html" }, { "title": "UM x MIDF Promo​", "value": "midf-promo", "url": "/content/u-mobile/en/business/promotions/midf-promo.html" }, { "title": "UM x Ricoh Promo​", "value": "ricoh-promo", "url": "/content/u-mobile/en/business/promotions/ricoh-promo.html" }, { "title": "Unbeatable 5G Devices", "value": "unbeatable-5g-devices", "url": "/content/u-mobile/en/business/promotions/unbeatable-5g-devices.html" } ] }, { "title": "Enterprise Solutions", "value": "enterprise-solutions", "url": 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"url": "/content/u-mobile/en/business/support/volte.html" }, { "title": "WiFi Calling", "value": "wifi-calling", "url": "/content/u-mobile/en/business/support/wifi-calling.html" } ] }, { "title": "Error Message", "value": "error-message", "url": "/content/u-mobile/en/business/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Search Results", "value": "search-results", "url": "/content/u-mobile/en/business/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Self Help Search Results", "value": "self-help-search-results", "url": "/content/u-mobile/en/business/self-help-search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Online Bill Payment​", "value": "postpaid-pay-bill", "url": "/content/u-mobile/en/business/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": 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