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No, there is no fixed contract period for the Fixed IP add-on.
The Fixed IP add-on for 5G OFFICE / 5G OFFICE PLUS is charged at RM50 per month.
If your 5G OFFICE PLUS plan is terminated, the Fixed IP service will be terminated automatically. To continue using Fixed IP, you must maintain an active 5G OFFICE PLUS subscription.
No. The Fixed IP will be assigned automatically once your device is connected to the network.
You can verify your assigned Fixed IP by visiting a public IP checker website (e.g. whatismyipaddress.com). The IP shown should match your assigned Fixed IP.
If you encounter issues, please:
If you require further assistance, you can get in touch with us via the following channels.
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Get in touch with your Key Account Manager for urgent assistance.
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