Frequently Asked Questions

ULTRA HOTSPOT 5G is a promotion that enables subscribers to share their Data via Mobile Hotspot. Mobile Hotspot quota shared to other devices will be drawn from their main Data.

All Malaysians and foreigners who are above 18 years old, have signed up for U Biz 38, 68 and 98 via new registrations, mobile number portability (MNP) port-ins, prepaid-to-postpaid conversion or rate plan changes are eligible for this Promotion. 

This promotion runs from 10th February 2023 and will continue until further notice.

You may contact our Enterprise Account Managers or U Mobile Enterprise Partners or visit our U Mobile Biz website to sign up for this fantastic promotion.

Yes, you can upgrade your existing plan to U Biz 38, 68 or 98 to enjoy this Promotion.

This Promotion will be applicable to your U Biz 38, 68 and 98 for life till the time you downgrade or terminate your U Biz 38, U Biz 68 or U Biz 98.

• For Corporate Individual (CI), you may check your usage details via MyUMobile app, go to [View All Usage Details] and you will see your Ultra Hotspot 5G status.

• For Corporate Company (CC), you may dial *118*7*4# to check daily data usage and balance.

For customers who sign up to U Biz 38, 68 and 98 within the promotion period, you will enjoy this Promotion automatically without any other action required.

• For Corporate Individual (CI), you can activate your Ultra Hotspot 5G via MyUMobile app.

• For Corporate Company (CC), Ultra Hotspot 5G is automatically activated for you.

You will still have a separate bucket of 5GB Hotspot data. After the 5GB Hotspot data quota is fully utilised, the following Hotspot usage will then be drawn from your main data.

This Promotion will still be applicable if your subscription is as below:

You will receive an SMS notification when you have exceeded 80% and 100% of the allocated quota for Data or Hotspot.

You can purchase the Data Booster via the MyUMobile App once you have fully utilised your Data quota. The quota from Data Booster is shareable via Hotspot.