
Postpaid
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All Malaysians and foreigners above 18 years old can sign up for the Postpaid 38 Biz rate plan. The plan is available for new registrations, mobile number portability (MNP) port-ins, prepaid-to-postpaid conversion and rate plan changes.
The monthly fee of Postpaid 38 Biz is RM38 per month.
It is a new 4G & 5G ready postpaid subscription service with a 30GB high-speed internet quota per month with no speed cap. There are no extra charges when the internet quota has been fully used. Speed will instead be throttled until the internet quota is refreshed.
Postpaid Plan |
Postpaid 38 Biz |
---|---|
Monthly Fees |
RM38 |
High-Speed Internet |
30GB (No Speed Cap) |
Voice Call |
Unlimited |
Booster |
5GB for RM10/3days |
An upfront payment is an advance payment that is equivalent to the monthly commitment you would make when you first sign up for any postpaid or broadband plan. The Advance Access Fee (which is the amount equal to the Monthly Fee) is charged in advance to your account and will be shown in your first month bill.
For example, the upfront payment for the Postpaid 38 Biz plan will be RM38. No payment will be collected upfront when you sign up for your chosen plan, however we will charge it to your first bill together with your first month’s usage. It is not refundable.
When you change your rate plan, we will refund you the advance access fee that you paid for your old plan, and charge the new advance access fee for your new rate plan to your bill statement. We will not collect the stamp duty and upfront payment for your new plan.
All voice and SMS allocation within the rate plan bundle will be prorated based on their activation dates. However, data allocation will not be prorated. This is not applicable for Share 20.
No. All monthly bundled minutes and data are only available for domestic usage.
We charge your voice and video calls based on a 30-second charging block.
You will receive an SMS notification when you have exceeded 80% and 100% of your allocated quota.
You can purchase the Data Booster Plan at only RM10/3days via the MyUMobile App / UMB once you have fully used your 30GB Internet quota.
No, there will be no extra charges and your internet speed will be throttled to 64kbps after exceeding the 30GB internet quota.
Yes, you will be automatically subscribed to e-billing upon signing up to Postpaid 38 Biz which is free-of-charge. If you intend to change to a physical bill subscription, you can do so and will be charged monthly.
The monthly fee for Itemized bill is RM8, and the monthly fee for Non-itemized bill is RM5.
Yes, it is. All Postpaid 38 Biz subscribers with eligible 5G mobile devices in the Live 5G areas can access and experience the 5G service. For more information, kindly visit https://www.u.com.my/en/personal/why-u-mobile/network/5g-for-u.
No, you will only be able to upgrade to other available postpaid plans.
If you are currently on a Postpaid P38 Biz plan, you will automatically be upgraded to the new Postpaid 38 Biz rate plan on 22 March 2022.
If you require further assistance, you can get in touch with us via the following channels.
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