{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":12},"instant":{"seconds":1733932800,"nanos":0},"nowDate":"Dec 12, 2024, 12:00:00 AM","nowTime":"2024-12-12","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eSila lawati \u003ca href\u003d\"/content/u-mobile/bm/personal/support/store-finder.html\" target\u003d\"_blank\"\u003ekedai terdekat\u003c/a\u003e kami untuk bantuan pembelian \u0026amp; permintaan port-in. Terima kasih.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":12},"instant":{"seconds":1733932800,"nanos":0},"nowDate":"Dec 12, 2024, 12:00:00 AM","nowTime":"2024-12-12","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" }

Soalan Lazim 

{ "searchResultPagePath": "#", "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }
{ "dropdownFaqProperties": [ { "title": "Stor Online", "value": "online-store", "url": "/content/u-mobile/bm/personal/support/faqs/online-store.html", "isGroupLabel": true, "childList": [ { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/general-enquiries.html" }, { "title": "Pengaktifan Talian", "value": "line-activation", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/line-activation.html" }, { "title": "Pembelian Pelan dan Peranti", "value": "purchase-of-plan-and-device", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/purchase-of-plan-and-device.html" }, { "title": "Pemulangan dan Bayaran Balik", "value": "returns-and-refunds", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/returns-and-refunds.html" }, { "title": "Penghantaran & Penyerahan", "value": "shipping-delivery", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/shipping-delivery.html" }, { "title": "Pelan Pembayaran Mudah", "value": "easy-payment-plan", "url": "/content/u-mobile/bm/personal/support/faqs/online-store/easy-payment-plan.html" } ] }, { "title": "Peranti", "value": "devices", "url": "/content/u-mobile/bm/personal/support/faqs/devices.html", "isGroupLabel": true, "childList": [ { "title": "iPhone", "value": "iphone", "url": "/content/u-mobile/bm/personal/support/faqs/devices/iphone.html" }, { "title": "Android", "value": "android", "url": "/content/u-mobile/bm/personal/support/faqs/devices/android.html" }, { "title": "Umum", "value": "general", "url": "/content/u-mobile/bm/personal/support/faqs/devices/general.html" } ] }, { "title": "Pelan Mudah Alih", "value": "mobile-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "Umum", "value": "general", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general.html" }, { "title": "Prabayar", "value": "prepaid", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid.html" } ] }, { "title": "Jalur Lebar", "value": "broadband", "url": "/content/u-mobile/bm/personal/support/faqs/broadband.html", "isGroupLabel": true, "childList": [ { "title": "U Home 5G x sooka VIP ROI", "value": "u-home-5g-sooka-vip-roi", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-sooka-vip-roi.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-fibre.html" }, { "title": "Percuma Router 5G Wi-Fi 6 dengan U Home 5G", "value": "u-home-5g-router-bundle", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-router-bundle.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-sooka-premium", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-sooka-premium.html" }, { "title": "U Home 5G dengan Samsung TV", "value": "u-home-5g-samsung-tv", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-5g-samsung-tv.html" }, { "title": "Sooka Premium Merdeka Extravaganza Campaign", "value": "sooka-premium-merdeka-extravaganza-campaign", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/sooka-premium-merdeka-extravaganza-campaign.html" }, { "title": "U Home Fibre Discount Promo", "value": "u-home-fibre-discount-promo", "url": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-fibre-discount-promo.html" } ] }, { "title": "Perkhidmatan Digital", "value": "digital-services", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services.html", "isGroupLabel": true, "childList": [ { "title": "Perantauan & IDD", "value": "roaming", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/roaming.html" }, { "title": "Gaya Hidup ", "value": "lifestyle", "url": "/content/u-mobile/bm/personal/support/faqs/digital-services/lifestyle.html" } ] }, { "title": "Acara", "value": "happenings", "url": "/content/u-mobile/bm/personal/support/faqs/happenings.html", "isGroupLabel": true, "childList": [ { "title": "Acara & Promosi", "value": "events-promotions", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/events-promotions.html" }, { "title": "Ganjaran", "value": "rewards", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/rewards.html" }, { "title": "Kempen", "value": "campaign", "url": "/content/u-mobile/bm/personal/support/faqs/happenings/campaign.html" } ] }, { "title": "Perkhidmatan Nilai Ditambah", "value": "value-added-services", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services.html", "isGroupLabel": true, "childList": [ { "title": "Alihan Panggilan", "value": "call-forwarding", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/call-forwarding.html" }, { "title": "Panggilan Menunggu & Tahan", "value": "call-waiting-and-hold", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/call-waiting-and-hold.html" }, { "title": "CLIP", "value": "calling-line-identify-presentation-clip-caller-id", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/calling-line-identify-presentation-clip-caller-id.html" }, { "title": "Notifikasi Panggilan Terlepas (MCN)", "value": "missed-call-notification-mcn", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/missed-call-notification-mcn.html" }, { "title": "MMS", "value": "mms", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/mms.html" }, { "title": "Panggilan Persidangan", "value": "multi-conference-call", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/multi-conference-call.html" }, { "title": "UPackage for Android", "value": "upackage-for-android", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/upackage-for-android.html" }, { "title": "Panggilan Video", "value": "video-call", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/video-call.html" }, { "title": "Mel Video", "value": "video-mail", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/video-mail.html" }, { "title": "Perkhidmatan Mel Suara", "value": "voicemail-service", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/voicemail-service.html" }, { "title": "CLIR", "value": "clir", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/clir.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/myumobile-app.html" }, { "title": "Akses Penyedia Kandungan", "value": "content-provider-access", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/content-provider-access.html" }, { "title": "Ringback Tone", "value": "ringback-tone", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/ringback-tone.html" }, { "title": "Perkhidmatan Caller Line Identification Restriction (CLIR)", "value": "caller-line-identification-restriction-masking-service", "url": "/content/u-mobile/bm/personal/support/faqs/value-added-services/caller-line-identification-restriction-masking-service.html" } ] }, { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries.html", "isGroupLabel": true, "childList": [ { "title": "Latihan Pengesahan Data Prabayar", "value": "prepaid-data-verification-exercise", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries/prepaid-data-verification-exercise.html" }, { "title": "Pengendalian Aduan", "value": "complaint-handling-process", "url": "/content/u-mobile/bm/personal/support/faqs/general-enquiries/complaint-handling-process.html" } ] }, { "title": "Cukai Perkhidmatan", "value": "service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax.html", "isGroupLabel": true, "childList": [ { "title": "Cukai Perkhidmatan 2018", "value": "service-tax-2018", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/service-tax-2018.html" }, { "title": "Cukai Perkhidmatan Prabayar", "value": "prepaid-service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/prepaid-service-tax.html" }, { "title": "Cukai Perkhidmatan Pascabayar", "value": "postpaid-service-tax", "url": "/content/u-mobile/bm/personal/support/faqs/service-tax/postpaid-service-tax.html" } ] }, { "title": "Lain-lain", "value": "others", "url": "/content/u-mobile/bm/personal/support/faqs/others.html", "isGroupLabel": true, "childList": [ { "title": "5G for U", "value": "5g-for-u", "url": "/content/u-mobile/bm/personal/support/faqs/others/5g-for-u.html" }, { "title": "Penghentian Rangkaian 3G", "value": "3g-network-retirement", "url": "/content/u-mobile/bm/personal/support/faqs/others/3g-network-retirement.html" }, { "title": "U Mobile 5G", "value": "umobile-5g", "url": "/content/u-mobile/bm/personal/support/faqs/others/umobile-5g.html" } ] } ], "dropdownDefault": "/content/u-mobile/bm/personal/support/faqs/broadband/u-home-fibre-discount-promo.html", "breadCrumbs": [ { "title": "Soalan Lazim", "url": "/content/u-mobile/bm/personal/support/faqs.html" }, { "title": "Jalur Lebar", "url": "/content/u-mobile/bm/personal/support/faqs/broadband.html" } ] }

Tidak Jumpa Bantuan Yang Diperlukan?

Jika anda memerlukan bantuan lanjut, anda boleh hubungi kami melalui saluran berikut.

MyUmobile App

MyUMobile App

Hubungi kami melalui MyUMobile App.

Facebook

Facebook

Hantarkan mesej anda melalui Messenger.

Instagram

Instagram

Ada pertanyaan? DM sahaja kami!

{ "siteTheme": "theme-personal" }
Kami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat Notis Privasi kami untuk info lanjut.