{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":5,"day":11},"instant":{"seconds":1778428800,"nanos":0},"nowDate":"May 11, 2026, 12:00:00 AM","nowTime":"2026-05-11","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套，谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":5,"day":11},"instant":{"seconds":1778428800,"nanos":0},"nowDate":"May 11, 2026, 12:00:00 AM","nowTime":"2026-05-11","validTime":0}] }

{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/business/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/business/search-results.html" }

联系我们

建议搜索

热门搜索

U Mobile 推荐

多线配套

探索3线ULTRA Business配套，畅享5G高速连接及免费旗舰手机，让业务随时连接。

后付配套

选择适合您团队的 ULTRA Business 后付配套。尽享高速数据、优先连接、全球漫游及进阶安全防护，全方位提升业务表现。了解更多。

ULTRA Business WiFi

立即获取企业专用 5G 宽频，畅享光纤般极速网络、免费WiFi 7路由器、WebGuard 安全防护，以及无限使用商务应用。

ULTRA5G Reserve

让您的业务时刻保持互联，尽在 ULTRA5G Reserve、尊享漫游与智能安全防护。尊享优先网络、全球覆盖漫游及内置式安全防护。了解更多。

Business Fibre

探索覆盖全国的 Business Fibre配套，畅享高达10Gbps的超高速网络。立即为您的企业选择合适的配套。

企业移动

企业宽频

企业解决方案

中小型企业

ULTRA5G Reserve

支援

企业移动

企业宽频

企业解决方案

中小型企业

ULTRA5G Reserve

支援

常见问题

{ "searchResultPagePath": "/content/u-mobile/ch/business/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/ch/business/support/faqs/jcr:content/iparsys-1/layout_container/layout_container_cop/search_textbox_copy_.suggestions" }

搜索

{ "dropdownFaqProperties": [ { "title": "U Biz Fibre", "value": "u-biz-fibre", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre.html", "isGroupLabel": true, "childList": [ { "title": "U Biz Fibre是什么?", "value": "what-is-u-biz-fibre-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/what-is-u-biz-fibre-.html" }, { "title": "谁有资格使用这项服务？", "value": "who-is-eligible-to-sign-up-for-this-service-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/who-is-eligible-to-sign-up-for-this-service-.html" }, { "title": "如何签订此服务?", "value": "how-to-sign-up-for-this-service-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/how-to-sign-up-for-this-service-.html" }, { "title": "每月的费用和安装费是多少?", "value": "what-is-the-monthly-charge--and-installation-fee-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/what-is-the-monthly-charge--and-installation-fee-.html" }, { "title": "合同期限为多久?", "value": "is-there-a-contract-period-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/is-there-a-contract-period-.html" }, { "title": "是否附带任何硬件?", "value": "does-it-come-with-any-hardware-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/does-it-come-with-any-hardware-.html" }, { "title": "我是否可以使用自己的硬件，比如网状无线网络（mesh WiFi）?", "value": "can-i-use-my-own-hardware--such-as-mesh-wifi-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/can-i-use-my-own-hardware--such-as-mesh-wifi-.html" } ] }, { "title": "U Biz 5G", "value": "u-biz-5g", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G 是 5G 就绪的配套吗？", "value": "is-u-biz-5g-a-5g-ready-plan-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-u-biz-5g-a-5g-ready-plan-.html" }, { "title": "U Biz 5G 配套是什么？", "value": "what-is-the-u-biz-5g-plan-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/what-is-the-u-biz-5g-plan-.html" }, { "title": "U Biz 5G 能为我提供多快的网速？", "value": "what-speeds-can-i-expect-from-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/what-speeds-can-i-expect-from-u-biz-5g-.html" }, { "title": "我可否通过移动热点共享我的数据？移动热点的数据配额又是多少？", "value": "can-i-share-the-data-through-hotspot-and-what-is-the-quota-alloc", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/can-i-share-the-data-through-hotspot-and-what-is-the-quota-alloc.html" }, { "title": "U Biz 5G 是否附带路由器及/或调制解调器？", "value": "does-u-biz-5g-come-with-a-router-and-or-modem-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/does-u-biz-5g-come-with-a-router-and-or-modem-.html" }, { "title": "我如何查看我的数据使用量？", "value": "can-i-view-my-data-usage-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/can-i-view-my-data-usage-.html" }, { "title": "在签购时，我是否需付任何抵押金或预付费？", "value": "is-there-any-deposit-fee-or-upfront-payment-required-upon-regist", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-there-any-deposit-fee-or-upfront-payment-required-upon-regist.html" }, { "title": "如果我终止服务，我可否能取回 RM500 抵押金？", "value": "do-i-get-back-my-rm500-deposit-if-i-terminate-the-service-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/do-i-get-back-my-rm500-deposit-if-i-terminate-the-service-.html" }, { "title": "我能否把现有的 Postpaid 或 Wireless Broadband（WBB）配套转换成 U Biz 5G？", "value": "can-i-change-my-current-postpaid-or-wireless-broadband--wbb--pla", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/can-i-change-my-current-postpaid-or-wireless-broadband--wbb--pla.html" }, { "title": "我可在哪里签购或了解更多有关 U Biz 5G 呢？", "value": "where-can-i-subscribe-or-get-more-inquiries-regarding-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/where-can-i-subscribe-or-get-more-inquiries-regarding-u-biz-5g-.html" }, { "title": "能使用 U Biz 5G 的设备有哪些？", "value": "what-devices-are-compatible-with-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/what-devices-are-compatible-with-u-biz-5g-.html" }, { "title": "U Biz 5G 配套是否附带短信与语音/视频通话？", "value": "does-my-u-biz-5g-plan-comes-with-sms-and-voice-video-call-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/does-my-u-biz-5g-plan-comes-with-sms-and-voice-video-call-.html" }, { "title": "我可否在海外使用 U Biz 5G 配套的无限量数据？", "value": "can-i-use-the-unlimited-data-from-my-u-biz-5g-plan-overseas-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/can-i-use-the-unlimited-data-from-my-u-biz-5g-plan-overseas-.html" }, { "title": "此配套是否必须绑定合约？", "value": "is-there-any-contract-tied-with-the-subscription-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-there-any-contract-tied-with-the-subscription-.html" }, { "title": "U Biz 5G 是否有网速上限？", "value": "is-there-any-speed-cap-for-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-there-any-speed-cap-for-u-biz-5g-.html" }, { "title": "P2P 可否用于 U Biz 5G？", "value": "is-p2p-allowed-on-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-p2p-allowed-on-u-biz-5g-.html" }, { "title": "U Biz 5G 是否附带网速限制？", "value": "are-there-any-speed-restrictions-with-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/are-there-any-speed-restrictions-with-u-biz-5g-.html" }, { "title": "我如何查看 U Biz 5G 的网络覆盖范围？", "value": "how-can-i-check-which-areas-are-covered-for-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/how-can-i-check-which-areas-are-covered-for-u-biz-5g-.html" } ] }, { "title": "U Biz 5G 推介促销", "value": "u-biz-5g-launch-promo", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G推介促销是什么？", "value": "what-is-the-u-biz-5g-launch-promo-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/what-is-the-u-biz-5g-launch-promo-.html" }, { "title": "此 U Biz 5G 推介促销会进行到几时？", "value": "how-long-will-this-u-biz-5g-launch-promo-be-available-for-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/how-long-will-this-u-biz-5g-launch-promo-be-available-for-.html" }, { "title": "我可从哪里获得更多有关此推介促销的详情？", "value": "where-can-i-get-more-information-on-this-launch-promo-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/where-can-i-get-more-information-on-this-launch-promo-.html" }, { "title": "谁可以签购此推介促销？", "value": "who-is-eligible-for-this-launch-promo-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/who-is-eligible-for-this-launch-promo-.html" }, { "title": "如果我终止我的 U Biz 5G 配套，会有什么影响？", "value": "what-happens-to-my-rm10-rebate-if-i-terminate-my-u-biz-5g-plan-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/what-happens-to-my-rm10-rebate-if-i-terminate-my-u-biz-5g-plan-.html" } ] }, { "title": "U Biz 5G与免费Wi-Fi 6 5G路由器", "value": "u-biz-5g-router", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router.html", "isGroupLabel": true, "childList": [ { "title": "一般", "value": "general", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/general.html" }, { "title": "资格", "value": "eligibility", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/eligibility.html" }, { "title": "押金及月费", "value": "deposit-monthly-fees", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/deposit-monthly-fees.html" }, { "title": "终止服务", "value": "termination", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/termination.html" }, { "title": "难题处理", "value": "troubleshooting", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/troubleshooting.html" }, { "title": "保修及退还", "value": "warranty-returns", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/warranty-returns.html" } ] }, { "title": "Fixed IP Add-on", "value": "u-biz-5g-fixed-ip-add-on", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G Fixed IP（固定 IP 地址）添加服务是否有合约绑定？", "value": "is-there-a-contract-period-for-the-u-biz-5g-fixed-ip-add-on-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/is-there-a-contract-period-for-the-u-biz-5g-fixed-ip-add-on-.html" }, { "title": "Fixed IP（固定 IP 地址）添加服务的收费是多少？", "value": "how-much-does-the-fixed-ip-add-on-cost-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/how-much-does-the-fixed-ip-add-on-cost-.html" }, { "title": "如果我终止了我的 U Biz 5G 配套，会出现什么状况？", "value": "what-happens-if-i-terminate-my-u-biz-5g-plan-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/what-happens-if-i-terminate-my-u-biz-5g-plan-.html" }, { "title": "我该如何设置我的设备才能使用 Fixed IP（固定 IP 地址）？", "value": "how-do-i-configure-my-device-to-use-the-fixed-ip-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/how-do-i-configure-my-device-to-use-the-fixed-ip-.html" }, { "title": "我可否使用自己的路由器或设备？", "value": "can-i-use-my-own-router-or-device-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/can-i-use-my-own-router-or-device-.html" }, { "title": "U Mobile 是否有为此服务提供路由器？", "value": "does-u-mobile-provide-a-router-with-this-service-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/does-u-mobile-provide-a-router-with-this-service-.html" }, { "title": "我如何检查我的 Fixed IP（固定 IP 地址）是否正常运作？", "value": "how-do-i-check-if-my-fixed-ip-is-working-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/how-do-i-check-if-my-fixed-ip-is-working-.html" }, { "title": "如果我的 Fixed IP（固定 IP 地址）服务无法运作，我该怎么办？", "value": "what-should-i-do-if-my-fixed-ip-is-not-working-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/what-should-i-do-if-my-fixed-ip-is-not-working-.html" } ] }, { "title": "Wireless Broadband", "value": "wireless-broadband", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband.html", "isGroupLabel": true, "childList": [ { "title": "5G OFFICE PLUS", "value": "5g-office-plus", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/5g-office-plus.html" }, { "title": "OFFICE PLUS免费赠送Wi-Fi 6 5G路由器", "value": "free-wifi-6-5g-router-with-office-plus", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/free-wifi-6-5g-router-with-office-plus.html" }, { "title": "Fixed IP Add-on (5G OFFICE PLUS)", "value": "5g-office-plus-fixed-ip-add-on", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/5g-office-plus-fixed-ip-add-on.html" }, { "title": "5G OFFICE (U Biz 5G)", "value": "u-biz-5g", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/u-biz-5g.html" }, { "title": "U Biz 5G与免费Wi-Fi 6 5G路由器", "value": "u-biz-5g-router", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/u-biz-5g-router.html" }, { "title": "Fixed IP Add-on", "value": "u-biz-5g-fixed-ip-add-on", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/u-biz-5g-fixed-ip-add-on.html" }, { "title": "U Biz 5G 推介促销", "value": "u-biz-5g-launch-promo", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/u-biz-5g-launch-promo.html" }, { "title": "ULTRA Business WiFi Fixed IP", "value": "ultra-business-wifi-fixed-ip", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/ultra-business-wifi-fixed-ip.html" }, { "title": "ULTRA Business WiFi ", "value": "ultra-business-wifi", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/ultra-business-wifi.html" }, { "title": "ULTRA Business WiFi Borneo", "value": "ultra-business-wifi-borneo", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/ultra-business-wifi-borneo.html" }, { "title": "更改计划名称", "value": "plan-name-changes", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/plan-name-changes.html" }, { "title": "免费 WiFi 7 5G 路由器", "value": "free-wifi-7-5g-router", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/free-wifi-7-5g-router.html" } ] }, { "title": "Fixed Broadband", "value": "fixed-broadband", "url": "/content/u-mobile/ch/business/support/faqs/broadband/fixed-broadband.html", "isGroupLabel": true, "childList": [ { "title": "U Biz Fibre", "value": "u-biz-fibre", "url": "/content/u-mobile/ch/business/support/faqs/broadband/fixed-broadband/u-biz-fibre.html" }, { "title": "Business Fibre", "value": "business-fibre", "url": "/content/u-mobile/ch/business/support/faqs/broadband/fixed-broadband/business-fibre.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband/free-wifi-7-5g-router.html", "breadCrumbs": [ { "title": "支援", "url": "/content/u-mobile/ch/business/support.html" }, { "title": "常见问题", "url": "/content/u-mobile/ch/business/support/faqs.html" }, { "title": "无线宽频", "url": "/content/u-mobile/ch/business/support/faqs/broadband.html" }, { "title": "Wireless Broadband", "url": "/content/u-mobile/ch/business/support/faqs/broadband/wireless-broadband.html" } ] }

找不到您想要的帮助？

想获得进一步的协助，请通过以下方式联系我们：

电邮我们

我们会尽快回复您

了解更多

找到我们

寻找您邻近的商务合作伙伴

寻找商店

与客户经理联系

寻求紧急支援

{ "siteTheme": "theme-business" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容，从而为您带来我们网站上的最佳体验。单击“接受”，即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。

接受

多线配套

后付配套

ULTRA Business WiFi

ULTRA5G Reserve

Business Fibre

企业移动

企业宽频

企业解决方案

中小型企业

ULTRA5G Reserve

支援

常见问题

找不到您想要的帮助？

电邮我们

找到我们

与客户经理联系

关于我们

帮助

条例与通知

{{title}}

{{submittedDetailsLabel}}

{{yourSelectedPlanLabel}}

{{personalDetailsFormLabel}}

{{installationAddressFormLabel}}

{{registrationAddressFormLabel}}

{{title}}

{{submittedDetailsLabel}}

{{yourSelectedPlanLabel}}

{{personalDetailsFormLabel}}

{{installationAddressFormLabel}}

{{registrationAddressFormLabel}}