{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":4,"day":7},"instant":{"seconds":1775491200,"nanos":0},"nowDate":"Apr 7, 2026, 12:00:00 AM","nowTime":"2026-04-07","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套，谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2026,"month":4,"day":7},"instant":{"seconds":1775491200,"nanos":0},"nowDate":"Apr 7, 2026, 12:00:00 AM","nowTime":"2026-04-07","validTime":0}] }
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{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/business/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/business/search-results.html" }
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{ "searchResultPagePath": "/content/u-mobile/ch/business/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/ch/business/support/faqs/jcr:content/iparsys-1/layout_container/layout_container_cop/search_textbox_copy_.suggestions" }

搜索
{ "dropdownFaqProperties": [ { "title": "U Biz Fibre", "value": "u-biz-fibre", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre.html", "isGroupLabel": true, "childList": [ { "title": "U Biz Fibre是什么?​", "value": "what-is-u-biz-fibre-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/what-is-u-biz-fibre-.html" }, { "title": "谁有资格使用这项服务？", "value": "who-is-eligible-to-sign-up-for-this-service-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/who-is-eligible-to-sign-up-for-this-service-.html" }, { "title": "如何签订此服务?", "value": "how-to-sign-up-for-this-service-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/how-to-sign-up-for-this-service-.html" }, { "title": "每月的费用和安装费是多少?​", "value": "what-is-the-monthly-charge--and-installation-fee-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/what-is-the-monthly-charge--and-installation-fee-.html" }, { "title": "合同期限为多久?​", "value": "is-there-a-contract-period-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/is-there-a-contract-period-.html" }, { "title": "是否附带任何硬件?", "value": "does-it-come-with-any-hardware-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/does-it-come-with-any-hardware-.html" }, { "title": "我是否可以使用自己的硬件，比如网状无线网络（mesh WiFi）?​", "value": "can-i-use-my-own-hardware--such-as-mesh-wifi-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-fibre/can-i-use-my-own-hardware--such-as-mesh-wifi-.html" } ] }, { "title": "U Biz 5G", "value": "u-biz-5g", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G 是 5G 就绪的配套吗？", "value": "is-u-biz-5g-a-5g-ready-plan-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-u-biz-5g-a-5g-ready-plan-.html" }, { "title": "U Biz 5G 配套是什么？", "value": "what-is-the-u-biz-5g-plan-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/what-is-the-u-biz-5g-plan-.html" }, { "title": "U Biz 5G 能为我提供多快的网速？", "value": "what-speeds-can-i-expect-from-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/what-speeds-can-i-expect-from-u-biz-5g-.html" }, { "title": "我可否通过移动热点共享我的数据？移动热点的数据配额又是多少？", "value": "can-i-share-the-data-through-hotspot-and-what-is-the-quota-alloc", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/can-i-share-the-data-through-hotspot-and-what-is-the-quota-alloc.html" }, { "title": "U Biz 5G 是否附带路由器及/或调制解调器？", "value": "does-u-biz-5g-come-with-a-router-and-or-modem-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/does-u-biz-5g-come-with-a-router-and-or-modem-.html" }, { "title": "我如何查看我的数据使用量？", "value": "can-i-view-my-data-usage-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/can-i-view-my-data-usage-.html" }, { "title": "在签购时，我是否需付任何抵押金或预付费？", "value": "is-there-any-deposit-fee-or-upfront-payment-required-upon-regist", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-there-any-deposit-fee-or-upfront-payment-required-upon-regist.html" }, { "title": "如果我终止服务，我可否能取回 RM500 抵押金？", "value": "do-i-get-back-my-rm500-deposit-if-i-terminate-the-service-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/do-i-get-back-my-rm500-deposit-if-i-terminate-the-service-.html" }, { "title": "我能否把现有的 Postpaid 或 Wireless Broadband（WBB）配套转换成 U Biz 5G？", "value": "can-i-change-my-current-postpaid-or-wireless-broadband--wbb--pla", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/can-i-change-my-current-postpaid-or-wireless-broadband--wbb--pla.html" }, { "title": "我可在哪里签购或了解更多有关 U Biz 5G 呢？", "value": "where-can-i-subscribe-or-get-more-inquiries-regarding-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/where-can-i-subscribe-or-get-more-inquiries-regarding-u-biz-5g-.html" }, { "title": "能使用 U Biz 5G 的设备有哪些？", "value": "what-devices-are-compatible-with-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/what-devices-are-compatible-with-u-biz-5g-.html" }, { "title": "U Biz 5G 配套是否附带短信与语音/视频通话？", "value": "does-my-u-biz-5g-plan-comes-with-sms-and-voice-video-call-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/does-my-u-biz-5g-plan-comes-with-sms-and-voice-video-call-.html" }, { "title": "我可否在海外使用 U Biz 5G 配套的无限量数据？", "value": "can-i-use-the-unlimited-data-from-my-u-biz-5g-plan-overseas-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/can-i-use-the-unlimited-data-from-my-u-biz-5g-plan-overseas-.html" }, { "title": "此配套是否必须绑定合约？", "value": "is-there-any-contract-tied-with-the-subscription-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-there-any-contract-tied-with-the-subscription-.html" }, { "title": "U Biz 5G 是否有网速上限？", "value": "is-there-any-speed-cap-for-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-there-any-speed-cap-for-u-biz-5g-.html" }, { "title": "P2P 可否用于 U Biz 5G？", "value": "is-p2p-allowed-on-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/is-p2p-allowed-on-u-biz-5g-.html" }, { "title": "U Biz 5G 是否附带网速限制？", "value": "are-there-any-speed-restrictions-with-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/are-there-any-speed-restrictions-with-u-biz-5g-.html" }, { "title": "我如何查看 U Biz 5G 的网络覆盖范围？", "value": "how-can-i-check-which-areas-are-covered-for-u-biz-5g-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g/how-can-i-check-which-areas-are-covered-for-u-biz-5g-.html" } ] }, { "title": "U Biz 5G 推介促销", "value": "u-biz-5g-launch-promo", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G推介促销是什么？", "value": "what-is-the-u-biz-5g-launch-promo-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/what-is-the-u-biz-5g-launch-promo-.html" }, { "title": "此 U Biz 5G 推介促销会进行到几时？", "value": "how-long-will-this-u-biz-5g-launch-promo-be-available-for-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/how-long-will-this-u-biz-5g-launch-promo-be-available-for-.html" }, { "title": "我可从哪里获得更多有关此推介促销的详情？", "value": "where-can-i-get-more-information-on-this-launch-promo-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/where-can-i-get-more-information-on-this-launch-promo-.html" }, { "title": "谁可以签购此推介促销？", "value": "who-is-eligible-for-this-launch-promo-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/who-is-eligible-for-this-launch-promo-.html" }, { "title": "如果我终止我的 U Biz 5G 配套，会有什么影响？", "value": "what-happens-to-my-rm10-rebate-if-i-terminate-my-u-biz-5g-plan-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-launch-promo/what-happens-to-my-rm10-rebate-if-i-terminate-my-u-biz-5g-plan-.html" } ] }, { "title": "U Biz 5G与免费Wi-Fi 6 5G路由器", "value": "u-biz-5g-router", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router.html", "isGroupLabel": true, "childList": [ { "title": "一般", "value": "general", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/general.html" }, { "title": "资格", "value": "eligibility", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/eligibility.html" }, { "title": "押金及月费", "value": "deposit-monthly-fees", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/deposit-monthly-fees.html" }, { "title": "终止服务", "value": "termination", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/termination.html" }, { "title": "难题处理", "value": "troubleshooting", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/troubleshooting.html" }, { "title": "保修及退还", "value": "warranty-returns", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-router/warranty-returns.html" } ] }, { "title": "Fixed IP Add-on", "value": "u-biz-5g-fixed-ip-add-on", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G Fixed IP（固定 IP 地址）添加服务是否有合约绑定？", "value": "is-there-a-contract-period-for-the-u-biz-5g-fixed-ip-add-on-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/is-there-a-contract-period-for-the-u-biz-5g-fixed-ip-add-on-.html" }, { "title": "Fixed IP（固定 IP 地址）添加服务的收费是多少？", "value": "how-much-does-the-fixed-ip-add-on-cost-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/how-much-does-the-fixed-ip-add-on-cost-.html" }, { "title": "如果我终止了我的 U Biz 5G 配套，会出现什么状况？", "value": "what-happens-if-i-terminate-my-u-biz-5g-plan-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/what-happens-if-i-terminate-my-u-biz-5g-plan-.html" }, { "title": "我该如何设置我的设备才能使用 Fixed IP（固定 IP 地址）？", "value": "how-do-i-configure-my-device-to-use-the-fixed-ip-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/how-do-i-configure-my-device-to-use-the-fixed-ip-.html" }, { "title": "我可否使用自己的路由器或设备？", "value": "can-i-use-my-own-router-or-device-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/can-i-use-my-own-router-or-device-.html" }, { "title": "U Mobile 是否有为此服务提供路由器？", "value": "does-u-mobile-provide-a-router-with-this-service-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/does-u-mobile-provide-a-router-with-this-service-.html" }, { "title": "我如何检查我的 Fixed IP（固定 IP 地址）是否正常运作？", "value": "how-do-i-check-if-my-fixed-ip-is-working-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/how-do-i-check-if-my-fixed-ip-is-working-.html" }, { "title": "如果我的 Fixed IP（固定 IP 地址）服务无法运作，我该怎么办？", "value": "what-should-i-do-if-my-fixed-ip-is-not-working-", "url": "/content/u-mobile/ch/business/support/faqs/broadband/u-biz-5g-fixed-ip-add-on/what-should-i-do-if-my-fixed-ip-is-not-working-.html" } ] }, { "title": "Wireless Broadband​", "value": "wireless-broadband", "url": 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