{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":12,"day":5},"instant":{"seconds":1764864000,"nanos":0},"nowDate":"Dec 5, 2025, 12:00:00 AM","nowTime":"2025-12-05","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套，谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":12,"day":5},"instant":{"seconds":1764864000,"nanos":0},"nowDate":"Dec 5, 2025, 12:00:00 AM","nowTime":"2025-12-05","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/personal/search-results.html" }
U Mobile
手机配套
手机
宽频
数码生活
优惠
服务中心
ULTRA5G
我的户口

建议搜索

热门推荐

热门搜索

每年赢取全新iPhone
每年赢取全新iPhone

购买任何iPhone，即可参与“iPhone 终身尊享好礼”活动，每年都有机会赢取全新 iPhone！了解更多详情。

第二部 Google Pixel仅需RM0
第二部 Google Pixel仅需RM0

购买任何Google Pixel系列手机，即可以RM0 获赠一部Pixel 9a！畅享1,000GB 5G共享数据、免费漫游，还有更多好康。了解更多详情。
一价双享，爽拿两台手机
一价双享，爽拿两台手机

5G Android手机，买一送一！ 立即签购U Family，轻松入手旗舰手机，共享数据以及在超过 60个目的地畅享免费漫游。了解更多 详情。

无需付费长达6个月
无需付费长达6个月

签购 iPhone 16e 或 15 配套的首6个月无需缴付任何费用。您的新手机还可免费享受全球漫游和 1,000GB 的高速 5G 数据，一切尽在 U Mobile。
无懈可击的 5G 手机
无懈可击的 5G 手机

浏览无懈可击的精选免费 5G 手机，为您的所有移动服务提供 1,000GB 的高速 5G 数据。

无线宽频
无线宽频

尽享U Home 5G带来的光纤网速体验，并同时签购Samsung电视。此外，配备电竞级 5G 路由器，让您所有设备实现无缝连接。
后付配套
后付配套

签购 U Mobile 的后付数据套餐 - U Postpaid 38、68 和 98。享受 4G 和 5G 网络上的超级热点（Ultra Hotspot ）以及无限量本地通话，每月只需 RM38。请即获取！
数据配套
数据配套

每月只需​​ RM25，就能享受更快的无限量预付数据。签购马来西亚的最佳 5G 预付配套 — U Prepaid，立即以闪电般的速度不间断地进行串流、游戏及社交。
手机配套
手机
宽频
数码生活
优惠
服务中心
ULTRA5G

常见问题

{ "searchResultPagePath": "/content/u-mobile/ch/personal/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }

搜索
{ "dropdownFaqProperties": [ { "title": "综合", "value": "general", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general.html", "isGroupLabel": true, "childList": [ { "title": "移动号码携带 (MNP) ", "value": "mobile-number-portability-mnp", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/mobile-number-portability-mnp.html" }, { "title": "转换付费配套", "value": "change-rate-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/change-rate-plan.html" }, { "title": "预付升级到后付", "value": "upgrade-prepaid-to-postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/upgrade-prepaid-to-postpaid.html" }, { "title": "了解您的账单（2024 新账单）", "value": "understanding-your-bill-new-bill-2024", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/understanding-your-bill-new-bill-2024.html" }, { "title": "申请电子发票", "value": "request-e-invoice", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/request-e-invoice.html" }, { "title": "MyDigital ID Self Registration", "value": "mydigital-id-self-registration", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/mydigital-id-self-registration.html" } ] }, { "title": "后付配套", "value": "postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "U Family 128", "value": "u-family-128", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-family-128.html" }, { "title": "U Postpaid 38、 68 和 98​​", "value": "u-postpaid-38-68-98", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-38-68-98.html" }, { "title": "U Postpaid 68 和 U Postpaid 98免费数据漫游和来电", "value": "u-postpaid-68-u-postpaid-98", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-68-u-postpaid-98.html" }, { "title": "U Postpaid 38 (Lite) & U Postpaid 68 (Lite)", "value": "u-postpaid-38-lite-u-postpaid-68-lite", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-38-lite-u-postpaid-68-lite.html" }, { "title": "U Postpaid Borneo", "value": "u-postpaid-borneo", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-borneo.html" }, { "title": "U FamilyShare", "value": "u-familyshare", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-familyshare.html" }, { "title": "Postpaid Mobile Number Portability ", "value": "postpaid-mobile-number-portability", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability.html" }, { "title": "U Mobile 后付配套退款", "value": "refund", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/refund.html" }, { "title": "U Platinum & U Premium后付配套", "value": "u-platinum-and-u-premium", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium.html" }, { "title": "Giler Unlimited GX55 后付配套", "value": "giler-unlimited-gx55", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx55.html" }, { "title": "U Postpaid™ 38", "value": "postpaid-38", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-38.html" }, { "title": "Giler Unlimited GX68 后付配套", "value": "giler-unlimited-gx68", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68.html" }, { "title": "Unlimited HERO P99 后付配套", "value": "unlimited-hero-p99", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99.html" }, { "title": "HERO Postpaid 后付配套", "value": "hero-postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid.html" }, { "title": "HERO Plus 后付配套", "value": "hero-plus", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus.html" }, { "title": "Unlimited HERO P139 后付配套", "value": "unlimited-hero-p139", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139.html" }, { "title": "U Postpaid套餐 Add-On ", "value": "u-postpaid-plans-add-ons", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-plans-add-ons.html" }, { "title": "后付用户暂停服务政策修订版", "value": "revision-of-suspension-policy-for-postpaid-subscribers-", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/revision-of-suspension-policy-for-postpaid-subscribers-.html" }, { "title": "Roaming For U", "value": "roaming-for-u", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/roaming-for-u.html" }, { "title": "U WatchShare ", "value": "u-watchshare", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-watchshare.html" } ] }, { "title": "预付配套", "value": "prepaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid.html", "isGroupLabel": true, "childList": [ { "title": "5G 就绪预付配套", "value": "prepaid-5g-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-5g-plan.html" }, { "title": "U Prepaid 25, 35, 40 & 50", "value": "u-prepaid-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/u-prepaid-plans.html" }, { "title": "U Prepaid Borneo", "value": "u-prepaid-borneo", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/u-prepaid-borneo.html" }, { "title": "5G 每日及每周配套", "value": "5g-daily-weekly-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/5g-daily-weekly-plans.html" }, { "title": "旅游配套", "value": "travellers-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/travellers-plan.html" }, { "title": "Hotspot Add-Ons", "value": "hotspot-add-ons", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/hotspot-add-ons.html" }, { "title": "启动高速体验2小时 与 24小时Add-Ons", "value": "ultra-speed", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/ultra-speed.html" }, { "title": "Data Booster 5配套", "value": "data-booster-5", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/data-booster-5.html" }, { "title": "预付自助注册", "value": "prepaid-self-registration", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-self-registration.html" }, { "title": "预付加额", "value": "prepaid-top-up", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-top-up.html" }, { "title": "CreditShare", "value": "creditshare", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditshare.html" }, { "title": "CreditSOS服务", "value": "creditsos-service", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditsos-service.html" }, { "title": "预付帐户有效期延长服务", "value": "prepaid-account-validity-extension-service", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-account-validity-extension-service.html" }, { "title": "预付费用户资料验证活动", "value": "prepaid-data-verification-exercise", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-data-verification-exercise.html" }, { "title": "U Prepaid 配套附送国际直拨通话 BIDD1310 优惠", "value": "prepaid-u35-with-bidd1310-promo", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-u35-with-bidd1310-promo.html" }, { "title": "Giler Unlimited GX38 和 GX43配套", "value": "giler-unlimited-gx38-gx43", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/giler-unlimited-gx38-gx43.html" }, { "title": "Giler Unlimited GX30 & GX12配套", "value": "giler-unlimited-gx30-gx12", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/giler-unlimited-gx30-gx12.html" }, { "title": "Giler Talk GT30配套", "value": "giler-talk-gt30", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/giler-talk-gt30.html" }, { "title": "Unlimited Mobile Internet (UMI) 无限量移动网络", "value": "unlimited-mobile-internet-umi", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/unlimited-mobile-internet-umi.html" }, { "title": "EPIKKK Video3", "value": "epikkk-video3", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/epikkk-video3.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/pakej-rahmah.html" }, { "title": "语音通话配套", "value": "voice-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/voice-plans.html" }, { "title": "Unlimited FUNZ Prepaid Pack 配套", "value": "unlimited-funz-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/unlimited-funz-prepaid-pack.html" }, { "title": " Unlimited Power Prepaid Pack配套", "value": "unlimited-power-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/unlimited-power-prepaid-pack.html" }, { "title": "新U Prepaid Pack预付配套", "value": "new-u-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/new-u-prepaid-pack.html" }, { "title": "旧U Prepaid Pack预付配套", "value": "old-u-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/old-u-prepaid-pack.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/new-u-prepaid-pack.html", "breadCrumbs": [ { "title": "常见问题", "url": "/content/u-mobile/ch/personal/support/faqs.html" }, { "title": "手机配套", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans.html" }, { "title": "预付配套", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid.html" } ] }

更多联系方式

无论是通过 MyUMobile App 还是社交媒体，都能快速便捷的联系我们。

​

MyUmobile App

MyUMobile App

通过 MyUMobile App联系我们。

立即下载
立即下载
Facebook

Facebook

通过FB Messenger留下您的信息。

现在留言
Instagram

Instagram

有疑问吗？请随时私信我们！

立即私信
{ "siteTheme": "theme-personal" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容，从而为您带来我们网站上的最佳体验。单击“接受”，即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。

接受