Frequently Asked Questions

Is U Biz Borneo 38 a 5G Postpaid plan?
Who can sign up for the U Biz Borneo 38 rate plan?
What is U Biz Borneo 38?
Are there any promos for U Biz Borneo Plans?
What is the duration of the promo period?
Will I be able to use the Unlimited Data from U Biz Borneo 38 in Peninsular Malaysia?
What are the relevant documents required upon registration?
What is an upfront advance fee?
If I change my U Mobile Biz Postpaid Rate Plan to a different U Mobile Rate Plan, do I need to pay the upfront advance fee and stamp duty again?
Am I able to use hotspot with my Unlimited Data?
Am I on an e-billing service upon signing up for U Biz Borneo 38?
What is the charging block for voice and video calls for my U Biz Borneo 38 line?
I have changed my current rate plan/service to U Biz Borneo 38, can I change back to my previous rate plan/service afterwards?

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