2. If you do not connect to the preferred roaming network specified above, you will not be able to connect to the internet while on roaming. However, you may still use voice and SMS service subject to the applicable charges imposed by the roaming operator you connect to.
3. Once you connect to the preferred roaming operator’s network above based on the country you are in, you may use 15GB data quota allocated to you (“Data Roaming Quota”).
4. You may check your Data Roaming Quota’s usage while on roaming by
i. Dialing *118#; or
ii. using the MyUMobile App
5. Upon full utilisation of your Data Roaming Quota:
i. we will notify you via SMS and your Free 15GB Data Roaming service is no longer applicable until your Data Roaming Quota is refreshed to 15GB at the next billing cycle PROVIDED you are still subscribed to either U Postpaid 68 or U Postpaid 98.
ii. if you continue to use data roaming, you will automatically subscribe to the daily U Data Roam service (UDR10 or UDR36). The UDR10 or UDR36 is chargeable at RM10 or RM36 per-day per-country subject to UDR’s terms and conditions which are accessible at https://www.u.com.my/en/personal/support/terms-conditions/general/u-data-roam-10-and-u-data-roam-36
6. The mobile internet roaming service under UDR10 or UDR36 is subject to the preferred roaming operator’s network availability.
Free Roaming Incoming Call: Activation and Charges
To enjoy the Free Roaming Incoming Call you have to:
i. activate your international roaming service before you travel; and
ii. manually connect to either one of the preferred roaming operator’s networks when you are on roaming at the respective countries as listed in Table A above.
If you do not connect to the preferred roaming network specified as above Table A, you may still able to receive calls subject to the applicable charges imposed by the roaming operator you connect to which are accessible at https://www.u.com.my/en/personal/mobile-plans/roaming-idd/roaming-rates
