
Preorder iPhone 15 Pro and iPhone 15 Family
Get the latest iPhone 15 series with Unbeatable 5G U Postpaid plans, from now till 28 September 2023. Pre-order yours at U Mobile today!
General
1. There are three (3) prepaid 5G Daily and Weekly Plans (collectively, the "5G Daily and Weekly Plans" and individually “Daily Data Plan” or “Weekly Data Plan” or "Data Plan"). The following Tables set out the detailed offer of the 5G Daily and Weekly Plans:
Weekly Data Plan |
Fee |
Internet Quota | Validity |
---|---|---|---|
10GB (7 Days, RM12) |
RM12 |
10GB |
7 Days |
Daily Data Plan |
Fee |
Internet Quota |
Validity |
---|---|---|---|
5GB (1 Day, RM6) |
RM6 |
5GB |
1 Day |
1GB (1 Day, RM3) |
RM3 |
1GB |
1 Day |
2. The 5G Daily and Weekly Plans are available to all U Mobile prepaid active subscribers.
3. Each Data Plan is provided according to the U Mobile Prepaid Terms and Conditions and the Prepaid 5G Plan Terms and Conditions. You must comply with those terms, our Privacy Notice, and these additional terms and conditions (collectively, the "Terms") all of which are available on www.u.com.my.
4. The 5G Daily and Weekly Plans cannot be transferred to any other mobile number.
5. We reserve the right to discontinue offering the 5G Daily and Weekly Plans, modify or otherwise change these Terms including the charges.
6. You may activate each Data Plan on your mobile device:
a. via MyUMobile App’s Add-ons section; or
b. by dialing *118#
7. Before you activate or renew your 5G Daily and Weekly Plans subscription, you must have the following minimum credit balance for the respective Data Plan:
Data Plan |
Credit Balance |
---|---|
10GB (7 Days, RM12) |
RM12 |
5GB (1 Day, RM6) |
RM6 |
1GB (1 Day, RM3) |
RM3 |
8. We will deduct the activation fee from your credit balance based on the 5G Daily and Weekly Plans you subscribe whether or not the activation was authorized by you. No refunds or request for credit will be entertained.
9. Effective from 23 November 2022, your subscription of Weekly Data Plan will be automatically renewed after expiry if you have the minimum credit balance specified in paragraph 2 (Activation and Charges). If you have insufficient credit balance, your subscription will be terminated and all unused data will be forfeited. For clarity, any subscription of Weekly Data Plan prior to 23 November 2022 will not be automatically renewed upon expiry.
10. Your subscription of Daily Data Plan will not be automatically renewed upon expiry.
11. If you subscribe to more than one (1) same 5G Daily and Weekly Data Plans prior to the expiry of the first subscribed 5G Daily and Weekly Data Plans, any unused data quota of the first subscribed 5G Daily and Weekly Data Plans will be accumulated and the expiry date will be extended according to the latest subscribed 5G Daily and Weekly Data Plans’ expiry date.
Example: On 1 November, you subscribe to 10GB weekly plan with expiry date on 8 November. On 5 November, the data quota balance is 5GB, then you subscribe to another 10GB Weekly Plan. The data quota is accumulated to 15GB and the expiry date is extended to 12 November.
12. If you have an existing prepaid data plan (for example: U25 or35, GX plans, MB plans), you are still allowed to subscribe 5G Daily and Weekly Plans. Usage of data will be drawn from your 5G Daily and Weekly Plans first. Upon full consumption of your 5G Daily and Weekly Plans or upon expiry of 5G Daily and Weekly Plans, usage of data will be drawn from other data packages.
13. The 5G Daily and Weekly Plans come with high-speed internet (up to 5G speed) depending on network availability.
14. Peer-to-peer (P2P) usage is up to 64kbps.
15. If you wish to turn off the auto-renewal service for Weekly Plan, you can dial *118# to manage your subscription service.
16. Any unused data will be forfeited upon 5G Daily and Weekly Plans termination. Subsequent data usage will be charged according to the relevant prepaid rate plans.
17. You can only use the 5G Daily and Weekly Plans on your smartphones for your own consumption. The 5G Daily and Weekly Plans is not allowed to be used for hotspot. Other devices including MiFi and USB dongle are not allowed to be used with the 5G Daily and Weekly Plans. U Mobile may from time to time change the device requirement for the 5G Daily and Weekly Plans based on its discretion.
18. U Mobile at its sole and absolute discretion reserves the right at any time without being liable to you to suspend or terminate the 5G Daily and Weekly Plans if you are found to be in violation of the Terms.
19. This data service which provides access to the Internet and related services via our 4G/5G network only and is only available to customers within our 4G/5G network coverage area. The Service is subject to network limitations and availability and device capability. You cannot use the Service to connect to the Internet outside of our 4G/5G network coverage area. For more coverage information go to www.u.com.my
20. The data service is subject to network limitations and availability and device capability. Your actual download speed and data capacity will vary and may be slower and are affected but not limited, by your distance from our mobile tower, the capacity of our mobile tower, the source of your download, your handset type and quality, the general Internet traffic and coverage availability.
Version: November 2022
If you require further assistance, you can get in touch with us via the following channels.
MyUMobile App
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!
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