Terms & Conditions
TERMS AND CONDITIONS FOR U MOBILE x SHOPEE PREPAID PLAN CAMPAIGN
1. This U Mobile and Shopee Prepaid Plan Campaign ("Campaign") is jointly organised by U Mobile Sdn Bhd Registration No.199101013657(223969-U) ("U Mobile") and Shopee Mobile Malaysia Sdn Bhd (Registration No. 201501009497 (1134832-W)) (“Shopee”) which commences at 00:00:00 on 5 August 2026 and ends at 11:59pm on 4 October 2026 ("Campaign Period").
2. All entries received before or after the Campaign Period will be automatically disqualified.
3. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”)
4. Campaign Eligibility
a. This Campaign is open to all U Mobile Prepaid subscribers who are Malaysian citizens.
b. U Mobile employees, agencies, partners, and their immediate family members are not allowed to participate in this Campaign.
c. U Mobile reserves the right to reject any entries or disqualify any participant without assigning any reason.
d. Any consents, indemnities, agreement, undertakings, representations and warranties given under these Terms and Conditions by participants who are below the age of 18 years old are deemed to have been given by their parents or guardians.
5. Campaign Mechanics
a. To participate in this Campaign, you must purchase any of U Mobile data plan (“U Mobile Data Package”) (as listed in the Table below) via the Shopee mobile application (“Shopee App”) or ShopeePay Mobile application (“ShopeePay App”) (collectively “Shopee Platform”) during the Campaign Period according to the steps (i) and (ii) below:
|
U Mobile Data Package |
Channel |
|
Ultra 38 |
Shopee App/ ShopeePay App |
|
Ultra 50 |
|
|
U Prepaid 35 |
|
|
U Prepaid 40 |
|
|
U Prepaid 50 |
|
|
GX38 |
|
|
GX43 |
|
|
UMI 36 |
|
|
UMI 50 |
i. You must first claim the Shopee coins cashback voucher (“Cashback Voucher”) via the Shopee Platform.
ii. Participants must then purchase any U Mobile Data Package worth RM35 and above and apply the Cashback Voucher during payment checkout. The Cashback Vouchers enable the participants to receive either 200 or 500 Shopee Coins (“Shopee Coins”) cashback, which can be used to offset the participants’ future orders on Shopee Platform.
b. The Cashback Vouchers are limited in quantity as specified in the Table below and will be made available on a first-come, first-served basis.
|
Denomination |
Quantity |
|
200 coins |
4,000 |
|
500 coins |
6,400 |
c. You are not allowed to sell the Cashback Voucher to any third parties. If it is found that the Cashback Voucher is sold to third parties, the Cashback Voucher will be deactivated and will not be usable.
d. The Campaign Period is based on the campaign month as set out in the following Table:
|
Campaign Month |
Campaign Period |
|
Month 1 |
5 August – 4 September 2026 |
|
Month 2 |
5 September – 4 October 2026 |
6. Rewards and Fulfilment
a. The participants who complete the steps listed in paragraph 5(a) above will be entitled to win the prizes as set out in the following Table:
i. Monthly Prizes
|
Month |
Prizes |
U Mobile Data Package |
Total Winners |
Selection Method |
|
Month 1 |
200 Shopee Coins |
Ultra 38, U Prepaid 40, U Prepaid 35, GX38, UMI36, |
2,000 |
|
|
500 Shopee Coins |
Ultra 50, U Prepaid 50, GX43, UMI50 |
3,200 |
||
|
Month 2 |
200 Shopee Coins |
Ultra 38, U Prepaid 40, U Prepaid 35, GX38, UMI36, |
2,000 |
|
|
500 Shopee Coins |
Ultra 50, U Prepaid 50, GX43, UMI50 |
3,200 |
ii. Grand Prize
|
Campaign Period |
Prizes |
Selection Method |
Total Winners |
|
5 August – 4 October 2026 |
Grand Prize: RM100 ShopeePay Credit (“Grand Prize”) |
First 100 participants who purchase the same prepaid plan (GX43/ UMI50/ U Prepaid 50/ Ultra 50) for 2 consecutive months |
100 |
b. The following are illustrations of whether the transaction is qualified to win the grand prize in this Campaign:
Example: Mobile No : 018-1234567
|
Transaction |
Date (Prepaid Plan) |
Date (Prepaid Plan) |
Remarks |
|
Transaction 1 |
Subscribe to Ultra 50 on 5 August 2026 |
Subscribe to Ultra 50 on 6 September 2026 |
Qualified |
|
Transaction 2 |
Subscribe to U Prepaid 50 on 5 August 2026 |
Subscribe to U Prepaid 50 on 1 September 2026 |
Not qualified Reason: Both Prepaid plan purchase fall on month 1, not the consecutive month |
|
Transaction 3 |
Subscribe to U Prepaid 40 on 10 August 2026 |
Subscribe to U Prepaid 50 on 11 September 2026 |
Not qualified Reason: Prepaid plan is not eligible |
|
Transaction 4 |
Subscribe to GX43 on 20 August 2026 |
Subscribe to GX43 on 19 September 2026 |
Qualified |
c. Upon successful purchase of the U Mobile Data Package, Shopee will credit the Shopee Coins to the eligible participants’ Shopee account. The usage of Shopee Coins will be in accordance with the Frequently Asked Questions (FAQ) as specified in Shopee App.
d. Each participant is only entitled to win one (1) prize each month. Participants who win monthly prize will be eligible to win grand prize.
e. Participants must ensure that both their U Mobile Prepaid account and their Shopee account remain active throughout the Campaign Period and until the Shopee Coins are credited. U Mobile Prepaid account is considered “active” if participants are able to make and receive calls. Shopee account is considered “active” if participants are able to log in to their Shopee App.
f. Shopee will only make one (1) attempt to credit the Shopee Coins/ ShopeePay credit to the winners’ Shopee account. If such attempt failed due to any reasons whatsoever, the Shopee Coins/ ShopeePay credit will be forfeited.
g. For grand prize winners, participants must ensure they have activated ShopeePay wallet account to be able to receive the ShopeePay credit. The followings are the applicable terms and conditions for ShopeePay Wallet Credits:
i. Rewards will be automatically credited to an eligible user in the form of ShopeePay Credit.
ii. The rewards are non-transferable, non-refundable, and cannot be exchanged for cash or any other form of credit.
h. The prizes are given on an "as is" basis and are not transferable or exchangeable for cash, in full or in part. U Mobile makes no warranties express or implied, on the quality, merchantability or fitness for a particular purpose of the prizes. U Mobile reserves the right to substitute the prizes with another voucher or an item of similar value at any time without prior notice.
7. General
a. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
b. U Mobile may change any of these Terms and Conditions including winner selection criteria, terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.
c. All rewards or prizes are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardians, agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage (including loss of opportunity); whether direct or indirect, special or consequential arising out of participation in this Campaign.
d. By participating in the Campaign, all participants:
i. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign; and
ii. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and
iii. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
e. The subscription and use of U Mobile’s Prepaid mobile service are subject to U Mobile’s standard Prepaid Terms and Conditions, the respective Prepaid plans terms and conditions and where applicable, these Terms and Conditions. In the event of any inconsistency, between these Terms and Conditions, U Mobile’s standard Prepaid Terms and Conditions and the respective Prepaid plans terms and conditions, the conflict will be resolved in the following descending order.
i. the Prepaid Terms and Conditions;
ii. the respective Prepaid plans terms and conditions; and
iii. these Terms and Conditions.
f. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.
g. In the event of any conflict between the English and other language versions, the English version shall prevail.
Version: 05 August 2026
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