Terms & Conditions

U MOBILE EXPERIENCE CENTRE THE SPRING BINTULU & U MOBILE EXPERIENCE CENTRE TAMAN MOLEK 2

1. Eligibility

a. U POSTPAID & POSTPAID WITH DEVICE BUNDLE PROMOTION for NEW STORE OPENING (“Promotion”) is available from 16 January 2026 until 16 February 2026 2026 or until the quota depleted (“Promotion Period”) to the following customers who are at least 18 years of age at the date of registration of the Promotion:

i. New and existing customer

ii. Customer who signs up for postpaid device bundle plan i.e, U Home 5G with Router, U Postpaid 68 with Device Bundle, U Postpaid 98 with Device Bundle or U Family 128 with Device Bundle (“U Postpaid Plans with Device”)

iii. Customer who signs up for postpaid plan only i.e U Postpaid 68, U Postpaid 98 or U Postpaid 128 plan (“U Postpaid Plans”)

b. You must fully settle all outstanding charges under your existing subscriptions before you can proceed with the registration of this Promotion. Any existing rebate that you are receiving from the existing subscription will be forfeited when you switch to this Promotion.

c. This Promotion is only available at U Mobile Experience Centre The Spring Bintulu & U Mobile Experience Centre Taman Molek 2 only.

d. This Promotion is only applicable for:

i. U SaveMore (With OR No Upfront Payment) registration for new U Postpaid Plan specified in paragraph 1(a)(iii) above. These terms and conditions will apply together with the U SaveMore terms and conditions, all of which are available on www.u.com.my.

ii. U PayLater registration for existing customers is subject to eligibility and for sign up to U Postpaid Plans. These terms and conditions will apply together with the U PayLater terms and conditions, all of which are available on www.u.com.my.

2. Price and Payment

a. Prices for the devices which are bundled with U Postpaid Plan are as specified in https://www.u.com.my/en/personal/devices .

b. By subscribing to the eligible plans under the Promotion, you will receive a rebate of RM30 for 6 consecutive months (“Rebate”) upon the activation of your U Postpaid Plan or U Postpaid Plan with Device (under U SaveMore Plan or U PayLater Plan) under this Promotion. The Rebate is limited to the first 100 lines activation within the Promotion Period.

c. The Rebate will be reflected in the subsequent monthly bill statement following the activation month and onwards. The Rebate will be offset from the monthly fees and usage.

d. You will pay consecutive monthly payments (“Monthly Fee”) during the Commitment Period which will appear as a charge in your monthly bill.

e. In addition to the Rebate, you will receive one complimentary gift as specified in the following table: