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Terms & Conditions

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For enquiries and/or clarification in relation to U Mobile's RAO, please contact U Mobile at:

 

U Mobile Sdn Bhd

 

Lot 11.01, Level 11, East,

Berjaya Times Square,

1, Jalan Imbi,

55100 Kuala Lumpur

 

Tel No: 03 2117 9888

 

Fax No: 03 2141 6511

 

Attention: Head of Regulatory

 

 

Refer here for the Reference Access Offer.

 

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