Terms & Conditions

1. This ULTRA HOTSPOT 5G ("Promotion") is provided by U Mobile Sdn Bhd Registration No. 199101013657 (223969-U) ("U Mobile") and is made available from 10.00 am on 10 February 2023 until further notice ("Promotion Period").
2. This Promotion is subject to the Terms of Service of our Postpaid service. You must comply with those Terms of Service including our Privacy Notice, the relevant U Postpaid subscription plan and these additional terms and conditions, (collectively, the “Terms”) all which are available on https://www.u.com.my.
3. We reserve the right to discontinue offering the Promotion, modify or otherwise change the Terms.
4. This Promotion is open to all new and existing U Mobile subscribers who are Malaysians and above the age of 18 years old.
5. We reserve the right to reject any participation or subscription at our sole and absolute discretion without assigning any reasons whatsoever.
6. Ultra Hotspot 5G Promotion
   • To participate in this Promotion, you are required to:
     
     New U Postpaid subscribers:
     
     
     1. Sign up to U Postpaid 38, U Postpaid 68 or U Postpaid 98 (“rate plan”) during the Promotion Period.
     2. Ultra Hotspot 5G is automatically applied to your rate plan upon your sign up of U Postpaid 38, U Postpaid 68 or U Postpaid 98. You may check the status of Ultra Hotspot 5G via MyUMobile App.
     
     Existing U Postpaid subscribers:
     
     
     1. For all existing U Postpaid 38, U Postpaid 68 or 98 subscribers, you are required to claim or redeem your Ultra Hotspot 5G via MyUMobile App.
   • Once Ultra Hotspot 5G is applied to your U Postpaid 38, U Postpaid 68 and U Postpaid 98, your data is shareable via mobile hotspot/data-sharing. Mobile hotspot quota which is shared with other devices will be drawn from the Main data bucket of your rate plan.
   • After your data quota is fully utilised, data speed will be managed. You have the option to purchase the data booster add-on service for additional quota.
   • You will be able to check your Ultra Hotspot 5G details via MyUMobile App under Usage Details. We may use any other method or medium it deems fit to notify you of your entitlement of Ultra Hotspot 5G.
   • Ultra Hotspot 5G will continue to be valid until you terminate your rate plan or if your downgrade your rate plan or change to another rate plan.

Version: Feb 2023