Terms & Conditions
U Mobile’s X TNG eWallet’s Prepaid Plan Campaign
Terms and Conditions
1. This ‘U Mobile X TNG eWallet’s Prepaid Plan Campaign (“Campaign”) is jointly organised by U Mobile Sdn Bhd (Registration No: 199101013657 (223969-U)) (“U Mobile”) and TNG Digital Sdn. Bhd. (Registration No: 201701042478 (1256651-M)) (“TNGD”) which commences at 00:00:00 on 1 October 2026 and ends at 23:59:59 on 31 December 2026 (“Campaign Period”). All entries received outside the Campaign Period will be automatically disqualified.
2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).
3. Campaign Eligibility
a. This Campaign is open to all U Mobile Prepaid subscribers who are Malaysian citizens.
b. U Mobile’s employees and their immediate family members are not allowed to participate in this Campaign.
c. U Mobile reserves the right to reject any entries or disqualify participants without assigning any reason.
d. Any consents, indemnities, agreement, undertakings, representations and warranties given under these Terms and Conditions by participants who are below the age of 18 years old are deemed to have been given by their parents or guardians.
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4. Campaign Mechanism
a. To participate in this Campaign, you must purchase any U Mobile Prepaid plan worth RM35 and above (Ultra Prepaid 50, Ultra Prepaid 38, U Prepaid 50, U Prepaid 40, U Prepaid 35, GX43, GX38, UMI50, UMI36) via the Touch N’ Go e-Wallet (“TNG e-Wallet”) within the Campaign Period
b. Each successful purchase will be considered as an entry. No entry forms are required.
5. Prizes
a. Participants who qualify by completing the steps listed in paragraph 4(a)(i) above will be eligible for consideration to win the monthly and grand prizes, as specified below:
i. Monthly Prize: RM3 Cashback
|
Campaign Month |
Prizes |
Total Winners/Month |
Mechanics |
Selection Criteria |
|
Month 1 (1 October – 31 October 2026) |
RM3 cashback |
6,055 |
Directly purchase any U Mobile Prepaid plan worth RM35 and above via TNG e-Wallet |
The first 6,055 winners will be selected Monthly based on every 8th transaction, starting with the 8th, 16th, 24th, 32nd and so forth |
|
Month 2 (1 November – 30 November 2026) |
RM3 cashback |
6,055 |
||
|
Month 3 (1 December – 31 December 2026) |
RM3 cashback |
6,055 |
ii. Grand Prize: RM300 Cashback
|
Campaign Cycle |
1st Purchase |
2nd Purchase |
3rd Purchase |
Total Winners |
Mechanics |
Winners Selection Criteria |
|
Cycle 1 |
1 October – 30 October 2026 |
1 November – 30 November 2026 |
1 December – 31 December 2026 |
15 |
Directly purchase any U Mobile Prepaid plan worth RM35 and above via TNG e-Wallet for 3 consecutive months |
The 1st 15 successful transactions of each cycle will be selected to win the RM300 Cashback |
|
Cycle 2 |
1 November – 30 November 2026 |
1 December – 31 December 2026 |
1 January – 31 January 2027 |
15 |
||
|
Cycle 3 |
1 December – 31 December 2026 |
1 January – 31 January 2027 |
1 February – 28 February 2027 |
15 |
(The Monthly Prize and the Grand Prize shall be collectively known as “Cashback”)
b. U Mobile will notify the winners of their entitlement to receive the Cashback via SMS
c. The Cashback will be credited by TNGD into the winners’ TNG e-Wallets.
d. TNGD will attempt to credit the Cashback to the winners’ TNG e-Wallet once. If this attempt fails for any reason whatsoever, the Cashback will be forfeited.
e. The winners must ensure that both their U Mobile Prepaid account and their TNG e-Wallet accounts remain active throughout the Campaign Period and until the Cashback is credited. U Mobile Prepaid account is considered “active” if participants can make and receive calls.
f. The winners must ensure that their U Mobile Prepaid mobile number is the same mobile number used to register with TNG e-Wallet.
g. There is no limit on the entries or prizes for each participant. However, for the Grand Prize, each participant is only entitled to win one (1) Grand Prize during the entire Campaign Period.
h. The prize is given on an "as is" basis and is not transferable or exchangeable for cash, in full or in part. U Mobile makes no warranties express or implied, on the quality, merchantability or fitness for a particular purpose of the Prize. U Mobile reserves the right to substitute the Prize with another voucher or an item of similar value at any time without prior notice.
i. All winners’ names will be published on the U Mobile website, or any other method of communications U Mobile deems appropriate.
6. General
a. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
b. U Mobile may change any of these Terms and Conditions including winner selection criteria, terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.
c. All Prizes are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardians, agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage (including loss of opportunity); whether direct or indirect, special or consequential arising out of participation in this Campaign.
d. By participating in the Campaign, all participants:
i. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign; and
ii. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and
iii. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
e. The subscription and use of U Mobile’s Prepaid mobile services are subject to U Mobile’s standard Prepaid Terms and Conditions and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Prepaid Terms and Conditions will apply to the extent of such inconsistency.
f. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.
g. In the event of any conflict between the English and other language versions, the English version shall prevail.
Version: 1 October 2026