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Terms & Conditions

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Global™", "value": "roam-onz-global", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/roam-onz-global.html" }, { "title": "U Website Term of Use", "value": "u-website-term-of-use", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/u-website-term-of-use.html" }, { "title": "Upgrade Prepaid to Postpaid", "value": "upgrade-prepaid-to-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/upgrade-prepaid-to-postpaid.html" }, { "title": "U Mobile Single Sign On (SSO) ID", "value": "manage-your-lines", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/manage-your-lines.html" }, { "title": "Accessories", "value": "accessories", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/accessories.html" }, { "title": "Trade In Service", "value": "trade-in-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/trade-in-service.html" }, { "title": "Video Carrier 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Postpaid Device Bundle Promotion for New Store Opening", "value": "postpaid-new-store-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/postpaid-new-store-promo.html" } ] }, { "title": "Others", "value": "others", "url": "/content/u-mobile/en/personal/support/terms-conditions/others.html", "isGroupLabel": true, "childList": [ { "title": "Express Delivery Terms of Use ", "value": "express-delivery-terms-of-use", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/express-delivery-terms-of-use.html" }, { "title": "Google Play", "value": "google-play", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/google-play.html" }, { "title": "iTunes®, Apple Music® and App Store®", "value": "itunes-apple-music-and-app-store", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/itunes-apple-music-and-app-store.html" }, { "title": "Pembayaran UMC", "value": "pembayaran-umc", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/pembayaran-umc.html" }, { "title": "Privacy Notice", "value": "privacy-notice", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/privacy-notice.html" }, { "title": "Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/anti-corruption-policy.html" }, { "title": "Policy Statement on Anti-Corruption Policy", "value": "policy-statement-on-anti-corruption-policy", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/policy-statement-on-anti-corruption-policy.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/business-partner-code-of-conduct.html" }, { "title": "Reference Access Offer", "value": "reference-access-offer", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/reference-access-offer.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/whistleblower-policy.html" }, { "title": "Telesales Channel Terms and Conditions", "value": "telesales-channel-terms-and-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/telesales-channel-terms-and-conditions.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband.html", "isGroupLabel": true, "childList": [ { "title": "U Home 5G", "value": "u-home-5g", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-home-5g.html" }, { "title": "U Home 5G Add Ons", "value": "u-home-5g-add-ons", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-home-5g-add-ons.html" }, { "title": "U Home 5G Launch Promo", "value": "u-home-5g-launch-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-home-5g-launch-promo.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-home-fibre.html" }, { "title": "U Home 5G Router Bundle", "value": "u-home-5g-router-bundle", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-home-5g-router-bundle.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-x-sooka-premium", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-home-5g-x-sooka-premium.html" }, { "title": "Samsung 4K TV", "value": "samsung-4k-tv", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/samsung-4k-tv.html" }, { "title": "U Home Fibre Rebate Campaign", "value": "u-home-fibre-rebate-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-home-fibre-rebate-campaign.html" }, { "title": "Unlimited Mobile Internet", "value": "unlimited-mobile-internet", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/unlimited-mobile-internet.html" }, { "title": "Wireless Broadband Postpaid", "value": "wireless-broadband-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/wireless-broadband-postpaid.html" }, { "title": "Ultra Unlimited Home Fibre Broadband", "value": "ultra-unlimited-home-fibre-broadband", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/ultra-unlimited-home-fibre-broadband.html" }, { "title": "U Home 5G Borneo", "value": "u-home-5g-borneo", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-home-5g-borneo.html" } ] }, { "title": "Campaign", "value": "campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid CNY Upgrade Campaign", "value": "postpaid-cny-upgrade-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/postpaid-cny-upgrade-campaign.html" }, { "title": "Carrier Billing for GOLIFE Insurance Plans", "value": "carrier-billing-for-golife-insurance-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/carrier-billing-for-golife-insurance-plans.html" }, { "title": "Prepaid To Postpaid Campaign", "value": "prepaid-to-postpaid38-bonus-data-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/prepaid-to-postpaid38-bonus-data-campaign.html" }, { "title": "Prepaid to Postpaid Combo Campaign", "value": "prepaid-to-postpaid-combo", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/prepaid-to-postpaid-combo.html" }, { "title": "Prepaid To Postpaid Travel Campaign", "value": "prepaid-to-postpaid-travel-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/prepaid-to-postpaid-travel-campaign.html" }, { "title": "Prepaid To Postpaid Campaign", "value": "prepaid-to-postpaid-generic-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/prepaid-to-postpaid-generic-campaign.html" }, { "title": "Free Data Redemption for New MyUMobile App Users", "value": "free-data-first-time-app-users", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/free-data-first-time-app-users.html" }, { "title": "Unbeatable 5G Devices", "value": "unbeatable-5g-devices", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/unbeatable-5g-devices.html" }, { "title": "U Prepaid 25 SIM Pack", "value": "5g-ready-rate-plan-u25b", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/5g-ready-rate-plan-u25b.html" }, { "title": "U Mobile Special Promo", "value": "special-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/special-promo.html" }, { "title": "Fantastic Upgrade Campaign", "value": "a-may-zing-upgrade", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/a-may-zing-upgrade.html" }, { "title": "U Home 5G Survey Campaign", "value": "u-home-5g-survey", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/u-home-5g-survey.html" }, { "title": "Exclusive Offer – GX33 Campaign", "value": "exclusive-offer-gx33", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/exclusive-offer-gx33.html" }, { "title": "2nd iPhone for RM0", "value": "iphone-family-bundle", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/iphone-family-bundle.html" }, { "title": "Prepaid Device Bundle (Exclusive to East Malaysia) ", "value": "prepaid-device-bundle", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/prepaid-device-bundle.html" }, { "title": "Get Second Phone at RM0", "value": "get-second-phone-at-rm0", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/get-second-phone-at-rm0.html" }, { "title": "Telesales Campaign: U Home 5G Exclusive Offers Terms & Conditions", "value": "u-home-5g-rewards", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/u-home-5g-rewards.html" }, { "title": "Upgrade & Win iPhone Air with MyUMobile App", "value": "upgrade-win-iphone-with-myumobileapp", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/upgrade-win-iphone-with-myumobileapp.html" }, { "title": "Prepaid to Postpaid U38 – Pay only RM30 for next 6 months Campaign ", "value": "year-end-upgrade-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/year-end-upgrade-campaign.html" }, { "title": "U Postpaid & Postpaid Device Bundle Promotion New Store Opening ", "value": "u-postpaid-device-bundle-promotion-bmk-upt", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/u-postpaid-device-bundle-promotion-bmk-upt.html" }, { "title": "U Postpaid & Postpaid Device Bundle Promotion New Store Opening ", "value": "u-postpaid-device-bundle-promotion-tsb-tm2", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/u-postpaid-device-bundle-promotion-tsb-tm2.html" }, { "title": "UMEC Sunway Square CNY Promo", "value": "umec-sunway-square-cny-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/umec-sunway-square-cny-promo.html" }, { "title": "Ong Pow Campaign", "value": "ong-pow-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/ong-pow-campaign.html" }, { "title": "Postpaid CNY Upgrade Campaign", "value": "postpaid-cny-upgrade", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/postpaid-cny-upgrade.html" }, { "title": "CNY Prepaid to Postpaid Campaign", "value": "cny-pretopost", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/cny-pretopost.html" }, { "title": "Kongsi Raya Prepaid Campaign", "value": "kongsi-raya-prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/kongsi-raya-prepaid.html" }, { "title": "50% Off Broadband Campaign", "value": "50-off-broadband", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/50-off-broadband.html" }, { "title": "U-Student Buddy Program", "value": "u-student-buddy-program", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/u-student-buddy-program.html" }, { "title": "Raya Bersama U", "value": "raya-bersama-u", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/raya-bersama-u.html" }, { "title": "Postpaid Raya Upgrade Campaign", "value": "postpaid-raya-upgrade", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/postpaid-raya-upgrade.html" }, { "title": "Pre2Post Raya Upgrade Campaign", "value": "pre-to-post-raya-upgrade", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/pre-to-post-raya-upgrade.html" }, { "title": "Unbeatable Referral Postpaid Campaign", "value": "unbeatable-referral-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/unbeatable-referral-postpaid.html" }, { "title": "U Mobile Experience Centre Rezeki Raya With U Mobile Postpaid Campaign", "value": "rezeki-raya-with-u-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/rezeki-raya-with-u-postpaid.html" }, { "title": "Prepaid Plan 2026 Campaign", "value": "prepaid-plan-cashback", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/prepaid-plan-cashback.html" }, { "title": "App Exclusive Prepaid Data Campaign", "value": "app-exclusive-prepaid-data-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/app-exclusive-prepaid-data-campaign.html" } ] }, { "title": "Prepaid", "value": "prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid.html", "isGroupLabel": true, "childList": [ { "title": "5G-Ready Prepaid Rate Plan", "value": "prepaid-5g-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-5g-plan.html" }, { "title": "U Prepaid Plans", "value": "u-prepaid-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/u-prepaid-plans.html" }, { "title": "Direct Carrier Billing", "value": "direct-carrier-billing", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/direct-carrier-billing.html" }, { "title": "EPIKKK Video3", "value": "epikkk-video3", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/epikkk-video3.html" }, { "title": "CreditSOS Service", "value": "creditsos-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/creditsos-service.html" }, { "title": "Giler Unlimited GX12, GX30, GX38 & GX43", "value": "giler-unlimited-gx12-gx30-gx38-gx43", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/giler-unlimited-gx12-gx30-gx38-gx43.html" }, { "title": "New Prepaid Plan", "value": "new-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/new-prepaid-plan.html" }, { "title": "Old Prepaid Plan", "value": "old-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/old-prepaid-plan.html" }, { "title": "Power Prepaid Plan", "value": "power-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/power-prepaid-plan.html" }, { "title": "Prepaid Account Validity Extension Service", "value": "prepaid-account-validity-extension-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-account-validity-extension-service.html" }, { "title": "Prepaid Free Calls", "value": "prepaid-free-calls", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-free-calls.html" }, { "title": "Prepaid Plan", "value": "prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-plan.html" }, { "title": "Subscription of U Mobile’s Prepaid Plans via Online Channel", "value": "subscription-of-u-mobiles-prepaid-plans-via-online-channel", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/subscription-of-u-mobiles-prepaid-plans-via-online-channel.html" }, { "title": "U Mobile Prepaid Self Registration", "value": "u-mobile-prepaid-self-registration", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/u-mobile-prepaid-self-registration.html" }, { "title": "Unlimited FUNZ Prepaid Plan", "value": "unlimited-funz-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan.html" }, { "title": "Unlimited Power Prepaid Plan", "value": "unlimited-power-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan.html" }, { "title": "Booster Add On ", "value": "booster-add-on", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/booster-add-on.html" }, { "title": "Online Prepaid Top Up Service", "value": "online-prepaid-top-up-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/online-prepaid-top-up-service.html" }, { "title": "5G Daily and Weekly Plans", "value": "5g-daily-weekly-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/5g-daily-weekly-plans.html" }, { "title": "Hotspot Add-Ons", "value": "hotspot-add-ons", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/hotspot-add-ons.html" }, { "title": "Ultra Speed", "value": "speed-booster", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/speed-booster.html" } ] }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Plan", "value": "general-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/general-postpaid.html" }, { "title": "Postpaid - Voice & Data Plans", "value": "postpaid-voice-and-data-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-voice-and-data-plans.html" }, { "title": "U Mobile Devices", "value": "devices", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/devices.html" }, { "title": "U Family 128", "value": "u-family-128", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-family-128.html" }, { "title": "U Mobile U Postpaid Plan", "value": "new-u-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/new-u-postpaid.html" }, { "title": "U Postpaid Borneo Plan", "value": "u-postpaid-borneo-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-borneo-plan.html" }, { "title": "U Postpaid Free Data Roaming And Free Roaming Incoming Call", "value": "u-postpaid-roaming", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-roaming.html" }, { "title": "International Roaming Charges ", "value": "international-roaming-charges", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/international-roaming-charges.html" }, { "title": "Multi-Day Roaming Passes", "value": "multi-day-roaming", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/multi-day-roaming.html" }, { "title": "24 Hour Roaming", "value": "24-hour-roaming", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/24-hour-roaming.html" }, { "title": "U Mobile Postpaid Boosters", "value": "u-postpaid-boosters", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-boosters.html" }, { "title": "Ultra Hotspot 5G Promotion 28th Feb", "value": "ultra-hotspot-5g-promotion-28th-feb", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/ultra-hotspot-5g-promotion-28th-feb.html" }, { "title": "Auto Debit ", "value": "auto-debit", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/auto-debit.html" }, { "title": "Online Bill Payment Service", "value": "online-bill-payment-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/online-bill-payment-service.html" }, { "title": "Offline to Online Channel", "value": "offline-to-online-channel", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/offline-to-online-channel.html" }, { "title": "Giler Unlimited GX68, Hero P79, Unlimited Hero P99 and P139 Plan with Devices", "value": "u-mobile-giler-unlimited-gx68-hero-p79-unlimited-hero-p99-and-p139-plan-with-devices-terms-and-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-mobile-giler-unlimited-gx68-hero-p79-unlimited-hero-p99-and-p139-plan-with-devices-terms-and-conditions.html" }, { "title": "U Mobile Postpaid (U28, P38, P48, GX55, GX68, P79, P99 & P139)", "value": "legacy-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/legacy-plan.html" }, { "title": "Postpaid Add-On Pack (GX50, GX68, HERO P79, HERO P99 & HERO P139)​", "value": "postpaid-add-on-pack", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-add-on-pack.html" }, { "title": "Unlimited Hero P99 & P139 Postpaid Plan", "value": "unlimited-hero-p99-and-p139-postpaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/unlimited-hero-p99-and-p139-postpaid-plan.html" }, { "title": "Unlimited HERO Postpaid P78", "value": "unlimited-hero-postpaid-p78", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/unlimited-hero-postpaid-p78.html" }, { "title": "Music-Onz™", "value": "music-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/music-onz.html" }, { "title": "App-Onz™", "value": "app-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/app-onz.html" }, { "title": "Video-Onz™", "value": "video-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/video-onz.html" }, { "title": "U WatchShare ", "value": "u-watchshare", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-watchshare.html" }, { "title": "Loyalty Rebate", "value": "loyalty-rebate", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/loyalty-rebate.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/terms-conditions/campaign/prepaid-plan-cashback.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign.html" } ] }

U Mobile’s 2026 Prepaid Plan Campaign Terms and Conditions

 
 

1. This ‘U Mobile’s 2026 Prepaid Plan Campaign (“Campaign”) is organised by U Mobile Sdn Bhd (Registration No: 199101013657 (223969-U)) (“U Mobile”) which commences at 00:00:00 on 1 April 2026 and ends at 23:59:59 on 30 June 2026 (“Campaign Period”).  All entries received outside the Campaign Period will be automatically disqualified.

 

2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).

 

3. Campaign Eligibility

 

a. This Campaign is open to all U Mobile Prepaid subscribers who are Malaysian citizens.

 

b. U Mobile’s employees and their immediate family members are not allowed to participate in this Campaign.

 

c. U Mobile reserves the right to reject any entries or disqualify participants without assigning any reason.

 

d. Participants who are below the age of 18 years old are deemed to have obtained the consent of their parents or guardians to participate in this Campaign.

 

4. Campaign Mechanism

 

a. To participate in this Campaign:

 

i. You must purchase any of U Mobile Prepaid plans with a minimum value of RM30  (U Prepaid 50, U Prepaid 40, U Prepaid 35, GX43, GX38, GX30, UMI50, UMI36, UMI 30) via any of the participating online channels which include online banking, e-wallets or online channels (as listed in the table below) (“Online Channels”) within the Campaign Period;.

 

Categories

Online Channels

A Online Banking

1. Ambank

2. BSN

3. CIMB Bank

4. Hong Leong Bank

5. Bank Islam

6. Maybank

7. Bank Muamalat

8. MBSB

9. Bank Rakyat

10. Public Bank

11. RHB

B E-Wallets/Online Channels

1. Boost

2. Lazada

3. Shopee App/ ShopeePay App

4. Touch N’ Go eWallet

ii. Your purchased Prepaid plan must be of HIGHER VALUE than your previous purchase made prior to the Campaign Period.

 

iii. For any purchase of U Prepaid 50, GX43, UMI 50 plans, you will be automatically qualified to participate.

 

iv. Each successful purchase will be considered as an entry. No entry forms are required.

 

b. The following are the illustrations of qualified and unqualified transactions:

Transaction

Previous Plan Purchased

New Plan Purchase

Remarks
Transaction 1 Subscribed to GX30 plan on 9 March 2026 Purchase GX38 plan on 10 April 2026 Qualifies
Transaction 2 Subscribed to UMI30 plan on 1 April 2026 Purchase GX30 plan on 1 May 2026

Does not qualify.

 

Reason: The newly purchased plan is of the same value as the previous purchase.

Transaction 3 Subscribed to RM15 Weekly Plan on 10 April 2026 Purchase GX30 plan on 10 May 2026 Qualifies
Transaction 4 Subscribed to GX30 plan on 1 March 2026 Purchase U Prepaid 35 Plan on 10 April 2026 Qualifies
Transaction 5 Subscribed to GX12 Plan on 1 April 2026 Purchase GX30 plan on 1 May 2026 Qualifies
Transaction 6 Subscribed to GX38 plan on 9 April 2026 Purchase GX30 plan on 10 May 2026 

Does not qualify.

 

Reason: The new purchase plan value is lower than the previous purchase

Transaction 7 Subscribed to Booster Plan on 10 May 2026 Purchase U Prepaid 35 plan on 10 June 2026  Qualifies
Transaction 8 Subscribed to U Prepaid 50 on 1 April 2026 Purchase U Prepaid 50 on 1 May 2026 Qualifies

5. Prizes

 

a. The qualified participants who complete the steps listed in Clause 4(a)(i) will be shortlisted to win the monthly prize as specified below:

Monthly Prize

Campaign Month

Total Winners

Selection Criteria

RM5 Cashback in the form of Prepaid credit

("Cashback Prizes")

Month 1

(1 - 30 April 2026)

6,000

Every 2nd successful transaction of the month

 

For example: the 2nd, 4th, 6th, 8th, 10th transaction, and so on.

Month 2

(1-31 May 2026)

6,000

Month 3

(1-30 June 2026)

6,000

b. U Mobile will notify the participants of their entitlement to receive the Cashback Prizes via SMS. The Cashback Prizes will be credited to the winners’ Prepaid account (with the same MSISDN used to perform the transactions). U Mobile will only perform one attempt to credit the Cashback Prizes to the winners’ Prepaid account. In the event that such attempt failed due to any reasons whatsoever, the Cashback Prizes will be forfeited.

 

c. The participants must ensure that their U Mobile Prepaid account is active during the Campaign Period and until the fulfilment of Cashback Prizes. “Active” means able to make and receive calls.

 

d. Each participant is only entitled to win one (1) prize each month.

 

e. The prizes are given on an "as is" basis and are not transferable or exchangeable for cash, in full or in part. U Mobile makes no warranties express or implied, on the quality, merchantability or fitness for a particular purpose of the prizes. U Mobile reserves the right to substitute the prizes with another voucher or an item of similar value at any time without prior notice. 

 

f. All winners’ names will be published on the U Mobile website, or any other method of communications U Mobile deems appropriate.

 

g. U Mobile is entitled to require the return of or to claw back the prizes credited or any amount similar in value to the prizes in any form (as determined by U Mobile) within 1 year from the end of the Campaign Period from the eligible participant’s Prepaid account for any transactions that are subsequently cancelled, voided, reversed, disputed, refunded or which are unauthorised or fraudulent

 

6. General

 

a. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants.  If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.

 

b. U Mobile may change any of these Terms and Conditions including winner selection criteria, terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.

 

c. All rewards or prizes are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign.  All participants and if the participants are below 18 years of age, their parents or guardians, agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage (including loss of opportunity); whether direct or indirect, special or consequential arising out of participation in this Campaign.

 

d. By participating in the Campaign, all participants:

 

i. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign; and 

 

ii. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and

 

iii. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.

 

e. Any consents, indemnities, agreement, undertakings, representations and warranties given under these Terms and Conditions by participants who are below the age of 18 years old are deemed to have been given by their parents or guardians.

 

f. The subscription and use of U Mobile’s Prepaid mobile service are subject to U Mobile’s standard Prepaid Terms and Conditions, the respective Prepaid plans terms and conditions and where applicable, these Terms and Conditions. In the event of any inconsistency, between these Terms and Conditions, U Mobile’s standard Prepaid Terms and Conditions and the respective Prepaid plans terms and conditions, the conflict will be resolved in the following descending order:

 

i. the Prepaid Terms and Conditions;

 

ii. the respective Prepaid plans terms and conditions; and

 

iii. these Terms and Conditions.

 

g. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

 

h. In the event of any conflict between the English and other language versions, the English version shall prevail.

Version: 1 April 2026

 

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