{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":12},"instant":{"seconds":1733932800,"nanos":0},"nowDate":"Dec 12, 2024, 12:00:00 AM","nowTime":"2024-12-12","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":12},"instant":{"seconds":1733932800,"nanos":0},"nowDate":"Dec 12, 2024, 12:00:00 AM","nowTime":"2024-12-12","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/business/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/business/search-results.html" }
u-mobile
Mobile & Internet
Business Solutions
SME
Enterprise
Support
Contact Us

Top Searches

Popular on U Mobile

Pay Nothing for 6 Months
Pay Nothing for 6 Months

Own an iPhone 13 or iPhone 14 and pay NOTHING for the first 6 months. Get FREE global roaming & 1,000GB of high-speed 5G data on your new device. Learn more here.
Unbeatable 5G Devices
Unbeatable 5G Devices

Level up business productivity with our Unbeatable 5G devices for FREE! Stay connected on business trips abroad with FREE global roaming as well. Learn more here.
Business Postpaid Plan
Business Postpaid Plan

Be unbeatable with U Biz Postpaid Plan. Register your interest now.
Mobile & Internet
Business Solutions
SME
Enterprise
Support

Make Calls Over WiFi With WiFi Calling​

WiFi Calling allows you to make and receive calls over WiFi using your mobile number at no additional charge*, helping you stay connected even when you have limited or no network coverage.

Extended Coverage​

Extended Coverage

Make calls indoors and in areas that have bad or no reception.​

No Roaming Charges ​

No Roaming Charges

Call at local rates even when overseas. ​

Clear Voice Calls​

​Clear Voice Calls

Experience better quality calls with reduced background noise​.

*Standard local and international call charges apply.

Rates and Charges

Calls made over WiFi Calling will use your plan’s minutes where applicable, even when you’re overseas. If you do not have any bundled voice minutes, you will be charged the pay-per-use rate. International calls will follow the standard IDD rates.

Calls within Malaysia To any Malaysian number Your plan’s rates will apply, including unlimited calls​
To any International number IDD rates will apply​
Calls outside Malaysia To any Malaysian number Your plan’s rates will apply, including unlimited calls
To any International number IDD rates will apply​

Enable WiFi Calling On Your Device​

It's easy to start using WiFi Calling. Do ensure your device is compatible before following the step-by-step guide below. ​

{ "componentId": "GlNVPA0" }
IOS
Android

Enable WiFi Calling​

Step 1​

step 1

Go to Settings. ​

Step 2

step 2

Tap on General. ​

Step 3

step 3

Under the General menu, tap on About.

Step 4

step 4

Tap the Update button when prompted. ​

Step 5

step 5

Go back to Settings. ​

Step 6

step 6

Tap on Phone.​

Step 7

step 7

Select Wi-Fi Calling.​

Step 8

step 8

Slide the WiFi is Calling On This Phone to ON.​

Step 9​

step 9

Tap Enable when the Confirmation Message pops up. ​

Make and Receive Calls with WiFi Calling  ​

Step 1​

step 1

Ensure that WiFi is turned on. ​

Step 2

step 2

Make sure you are connected to a WiFi access point.​

Step 3

step 3

Go back to Home Screen, and you will see ‘U Mobile WiFi’ on the top left.​

Step 4

step 4

To make a WiFi Calling, simply dial a number.​

Step 5

step 5

Incoming calls are automatically received through WiFi.​

Enable WiFi Calling​

Step 1​

step 1

Update your Android phone software to the latest version.

Step 2

step 2

SMS 'WiFi calling on' to 28118. ​

Step 3

step 3

Tap on Settings and then, tap on WiFi Calling. ​

Step 4

step 4

Slide ON WiFi Calling. ​

 

Step 5

step 5

Select WiFi Preferred to make calls using WiFi Calling. ​

Step 6

step 6

Turn ON your WiFi.​

Step 7

step 7

Connect to an available WiFi Network. ​

Make and Receive Calls with WiFi Calling  ​

Step 1

step 5

Ensure that WiFi is turned ON and WiFi Calling is active. ​

Step 2

step 6

To make a call via WiFi Calling,

simply dial a number.​

Step 3

step 7

Incoming calls are automatically

received through WiFi.​

Frequently Asked Questions

Get your questions answered here.​

{ "dropdownFaqProperties": [ { "title": "Business Postpaid Plan", "value": "postpaid-plan", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/postpaid-plan.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Add Ons", "value": "postpaid-add-ons", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/postpaid-plan/postpaid-add-ons.html" }, { "title": "U BizShare", "value": "u-bizshare", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/postpaid-plan/u-bizshare.html" }, { "title": "Buy 2 Free 1 with U Biz 38", "value": "buy-2-free-1", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/postpaid-plan/buy-2-free-1.html" } ] }, { "title": "Prestige ", "value": "prestige", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/prestige.html", "isGroupLabel": true, "childList": [] }, { "title": "Postpaid Old", "value": "postpaid-old", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/postpaid-old.html", "isGroupLabel": true, "childList": [] }, { "title": "Services", "value": "services", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/services.html", "isGroupLabel": true, "childList": [ { "title": "WiFi Calling", "value": "wifi-calling", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/services/wifi-calling.html" }, { "title": "Free Data for Waze", "value": "free-data-for-waze", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/services/free-data-for-waze.html" }, { "title": "Free Streaming ", "value": "free-streaming", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/services/free-streaming.html" }, { "title": "VoLTE", "value": "volte", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/services/volte.html" } ] }, { "title": "HERO Plus Postpaid", "value": "hero-plus-postpaid", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/hero-plus-postpaid.html", "isGroupLabel": true, "childList": [] }, { "title": "Postpaid Raya", "value": "postpaid-raya", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/postpaid-raya.html", "isGroupLabel": true, "childList": [] }, { "title": "U Biz Borneo", "value": "u-biz-borneo", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/u-biz-borneo.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Add Ons", "value": "postpaid-add-ons", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/u-biz-borneo/postpaid-add-ons.html" }, { "title": "U BizShare", "value": "u-bizshare", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/u-biz-borneo/u-bizshare.html" }, { "title": "Buy 2 Free 1 with U Biz 38", "value": "buy-2-free-1", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/u-biz-borneo/buy-2-free-1.html" } ] }, { "title": "Roaming & IDD", "value": "roaming", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/roaming.html", "isGroupLabel": true, "childList": [] }, { "title": "International Direct Dial", "value": "international-direct-dial", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/international-direct-dial.html", "isGroupLabel": true, "childList": [] }, { "title": "Best IDD 1310", "value": "best-idd-1310", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/best-idd-1310.html", "isGroupLabel": true, "childList": [] }, { "title": "International Direct Dial (IDD)", "value": "international-direct-dial-idd", "url": "/content/u-mobile/en/business/mobile-internet/mobile-plans/international-direct-dial-idd.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/en/business/mobile-internet/mobile-plans/services/wifi-calling.html", "breadCrumbs": [] }
More FAQs
faq personal postpaid
{ "siteTheme": "theme-business" }

Cookies Policy

We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. By clicking 'Accept', you agree to the storing of cookies on your device. View our Privacy Notice to learn more.

Accept