{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 3, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2023-10-10T14:47:00.000+08:00","endDateTime":"2023-12-31T23:59:00.000+08:00","desc":"\u003cp\u003eWin an iPhone 14 Pro Max and get rewarded on MyUMobile app today!\u003c/p\u003e\r\n","ctaPath":"http://u.my/app","now":{"year":2023,"month":12,"day":7},"instant":{"seconds":1701878400,"nanos":0},"nowDate":"Dec 7, 2023, 12:00:00 AM","nowTime":"2023-12-07","validTime":1}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/business/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/business/search-results.html" }
u-mobile U Mobile Biz
Mobile Plans
Devices
Broadband
Enterprise Solutions
Promotions
Support
Contact Us

Top Searches

Popular on U Mobile

Postpaid
Postpaid

Be Unbeatable with our new U Biz Plans. Enjoy interest-Free instalment with U PayLater & unbeatable device savings with U SaveMore. Register your interest now!​
U BizShare™
U BizShare™

Introducing the new U BizShare™ that allow sub-line up to 6 lines from only RM38/line. Register your interest today & start sharing with your employees!

Mobile Plans
Devices
Broadband
Enterprise Solutions
Promotions
Support

Frequently Asked Questions

{ "searchResultPagePath": "/content/u-mobile/en/business/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/en/business/support/faqs/jcr:content/iparsys-1/layout_container/background_copy/background-content/layout_container/search_textbox_copy_.suggestions" }
{ "dropdownFaqProperties": [ { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/business/support/faqs/devices.html", "isGroupLabel": true, "childList": [ { "title": "iPhone", "value": "iphone", "url": "/content/u-mobile/en/business/support/faqs/devices/iphone.html" }, { "title": "Android", "value": "android", "url": "/content/u-mobile/en/business/support/faqs/devices/android.html" } ] }, { "title": "Mobile Plans", "value": "mobile-plans", "url": "/content/u-mobile/en/business/support/faqs/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "General", "value": "general", "url": "/content/u-mobile/en/business/support/faqs/mobile-plans/general.html" }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/business/support/faqs/mobile-plans/postpaid.html" } ] }, { "title": "Broadband ", "value": "broadband", "url": "/content/u-mobile/en/business/support/faqs/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Ultra Unlimited Biz Wireless Broadband", "value": "ultra-unlimited-biz-wireless-broadband", "url": "/content/u-mobile/en/business/support/faqs/broadband/ultra-unlimited-biz-wireless-broadband.html" }, { "title": "U Biz 5G", "value": "u-biz-5g", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g.html" }, { "title": "U Biz 5G Launch Promo", "value": "u-biz-5g-launch-promo", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g-launch-promo.html" }, { "title": "U Biz Fibre", "value": "u-biz-fibre", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-fibre.html" } ] }, { "title": "Digital Services", "value": "digital-services", "url": "/content/u-mobile/en/business/support/faqs/digital-services.html", "isGroupLabel": true, "childList": [ { "title": "Roaming", "value": "roaming", "url": "/content/u-mobile/en/business/support/faqs/digital-services/roaming.html" }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/business/support/faqs/digital-services/lifestyle.html" }, { "title": "Enterprise Solutions", "value": "enterprise-solutions", "url": "/content/u-mobile/en/business/support/faqs/digital-services/enterprise-solutions.html" } ] }, { "title": "Happenings", "value": "happenings", "url": "/content/u-mobile/en/business/support/faqs/happenings.html", "isGroupLabel": true, "childList": [ { "title": "Campaign", "value": "campaign", "url": "/content/u-mobile/en/business/support/faqs/happenings/campaign.html" } ] }, { "title": "Value Added Services", "value": "value-added-services", "url": "/content/u-mobile/en/business/support/faqs/value-added-services.html", "isGroupLabel": true, "childList": [ { "title": "Call Forwarding", "value": "call-forwarding", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/call-forwarding.html" }, { "title": "Calling Line Identify Presentation (CLIP / Caller ID)", "value": "calling-line-identify-presentation-clip-caller-id", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/calling-line-identify-presentation-clip-caller-id.html" }, { "title": "Call Waiting and Hold", "value": "call-waiting-and-hold", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/call-waiting-and-hold.html" }, { "title": "Missed Call Notification (MCN)", "value": "missed-call-notification-mcn", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/missed-call-notification-mcn.html" }, { "title": "MMS", "value": "mms", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/mms.html" }, { "title": "Multi Conference Call", "value": "multi-conference-call", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/multi-conference-call.html" }, { "title": "Video Call", "value": "video-call", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/video-call.html" }, { "title": "Video Mail", "value": "video-mail", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/video-mail.html" }, { "title": "Voicemail Service", "value": "voicemail-service", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/voicemail-service.html" }, { "title": "CLIR", "value": "clir", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/clir.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/myumobile-app.html" }, { "title": "Content Provider Access (CPA) ", "value": "content-provider-access", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/content-provider-access.html" } ] }, { "title": "Others", "value": "others", "url": "/content/u-mobile/en/business/support/faqs/others.html", "isGroupLabel": true, "childList": [ { "title": "3G Sunset", "value": "3g-sunset", "url": "/content/u-mobile/en/business/support/faqs/others/3g-sunset.html" } ] }, { "title": "Service Tax", "value": "service-tax", "url": "/content/u-mobile/en/business/support/faqs/service-tax.html", "isGroupLabel": true, "childList": [ { "title": "Understand Your Bill", "value": "understand-your-bill", "url": "/content/u-mobile/en/business/support/faqs/service-tax/understand-your-bill.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g-launch-promo.html", "breadCrumbs": [ { "title": "Support", "url": "/content/u-mobile/en/business/support.html" }, { "title": "FAQs", "url": "/content/u-mobile/en/business/support/faqs.html" }, { "title": "Broadband ", "url": "/content/u-mobile/en/business/support/faqs/broadband.html" } ] }

Can't Find the Help You Need?

If you require further assistance, you can get in touch with us via the following channels.

email us

Email Us

We'll get back to you soon.

Learn More
email us

Locate our Enterprise Business Partner

Find the nearest Enterprise Business Partner to you.

Find a Store
email us

Contact your Key Account Manager 

Need help urgently?

{ "siteTheme": "theme-business" }

Cookies Policy

We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. By clicking 'Accept', you agree to the storing of cookies on your device. View our Privacy Notice to learn more.

Accept