{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":10},"instant":{"seconds":1733760000,"nanos":0},"nowDate":"Dec 10, 2024, 12:00:00 AM","nowTime":"2024-12-10","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":12,"day":10},"instant":{"seconds":1733760000,"nanos":0},"nowDate":"Dec 10, 2024, 12:00:00 AM","nowTime":"2024-12-10","validTime":0}] }
icon
icon
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Frequently Asked Questions

{ "searchResultPagePath": "/content/u-mobile/en/business/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/en/business/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy_.suggestions" }
{ "dropdownFaqProperties": [ { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/business/support/faqs/devices.html", "isGroupLabel": true, "childList": [ { "title": "iPhone", "value": "iphone", "url": "/content/u-mobile/en/business/support/faqs/devices/iphone.html" }, { "title": "Android", "value": "android", "url": "/content/u-mobile/en/business/support/faqs/devices/android.html" } ] }, { "title": "Mobile Plans", "value": "mobile-plans", "url": "/content/u-mobile/en/business/support/faqs/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "General", "value": "general", "url": "/content/u-mobile/en/business/support/faqs/mobile-plans/general.html" }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/business/support/faqs/mobile-plans/postpaid.html" } ] }, { "title": "Broadband ", "value": "broadband", "url": "/content/u-mobile/en/business/support/faqs/broadband.html", "isGroupLabel": true, "childList": [ { "title": "U Biz 5G", "value": "u-biz-5g", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g.html" }, { "title": "U Biz 5G Launch Promo", "value": "u-biz-5g-launch-promo", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g-launch-promo.html" }, { "title": "U Biz Fibre", "value": "u-biz-fibre", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-fibre.html" }, { "title": "Free Wi-Fi 6 5G Router with U Biz 5G", "value": "u-biz-5g-router", "url": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g-router.html" } ] }, { "title": "Digital Services", "value": "digital-services", "url": "/content/u-mobile/en/business/support/faqs/digital-services.html", "isGroupLabel": true, "childList": [ { "title": "Roaming", "value": "roaming", "url": "/content/u-mobile/en/business/support/faqs/digital-services/roaming.html" }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/business/support/faqs/digital-services/lifestyle.html" }, { "title": "Enterprise Solutions", "value": "enterprise-solutions", "url": "/content/u-mobile/en/business/support/faqs/digital-services/enterprise-solutions.html" } ] }, { "title": "Happenings", "value": "happenings", "url": "/content/u-mobile/en/business/support/faqs/happenings.html", "isGroupLabel": true, "childList": [ { "title": "Campaign", "value": "campaign", "url": "/content/u-mobile/en/business/support/faqs/happenings/campaign.html" } ] }, { "title": "Value Added Services", "value": "value-added-services", "url": "/content/u-mobile/en/business/support/faqs/value-added-services.html", "isGroupLabel": true, "childList": [ { "title": "Call Forwarding", "value": "call-forwarding", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/call-forwarding.html" }, { "title": "Calling Line Identify Presentation (CLIP / Caller ID)", "value": "calling-line-identify-presentation-clip-caller-id", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/calling-line-identify-presentation-clip-caller-id.html" }, { "title": "Call Waiting and Hold", "value": "call-waiting-and-hold", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/call-waiting-and-hold.html" }, { "title": "Missed Call Notification (MCN)", "value": "missed-call-notification-mcn", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/missed-call-notification-mcn.html" }, { "title": "MMS", "value": "mms", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/mms.html" }, { "title": "Multi Conference Call", "value": "multi-conference-call", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/multi-conference-call.html" }, { "title": "Video Call", "value": "video-call", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/video-call.html" }, { "title": "Video Mail", "value": "video-mail", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/video-mail.html" }, { "title": "Voicemail Service", "value": "voicemail-service", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/voicemail-service.html" }, { "title": "CLIR", "value": "clir", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/clir.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/myumobile-app.html" }, { "title": "Content Provider Access (CPA) ", "value": "content-provider-access", "url": "/content/u-mobile/en/business/support/faqs/value-added-services/content-provider-access.html" } ] }, { "title": "Others", "value": "others", "url": "/content/u-mobile/en/business/support/faqs/others.html", "isGroupLabel": true, "childList": [ { "title": "3G Sunset", "value": "3g-sunset", "url": "/content/u-mobile/en/business/support/faqs/others/3g-sunset.html" }, { "title": "Online Self-registration for Corporate Company (CC) Customers", "value": "online-cc-self-registration-form", "url": "/content/u-mobile/en/business/support/faqs/others/online-cc-self-registration-form.html" } ] }, { "title": "Service Tax", "value": "service-tax", "url": "/content/u-mobile/en/business/support/faqs/service-tax.html", "isGroupLabel": true, "childList": [ { "title": "Understand Your Bill", "value": "understand-your-bill", "url": "/content/u-mobile/en/business/support/faqs/service-tax/understand-your-bill.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/business/support/faqs/broadband/u-biz-5g-launch-promo.html", "breadCrumbs": [ { "title": "Support", "url": "/content/u-mobile/en/business/support.html" }, { "title": "FAQs", "url": "/content/u-mobile/en/business/support/faqs.html" }, { "title": "Broadband ", "url": "/content/u-mobile/en/business/support/faqs/broadband.html" } ] }

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